Mercure Johannesburg Bedfordview Hotel

Stayed only 1 night in secure hotel with large monitored front gates. Check in simple but minimal info given eg nothing about lunch, dinner etc. Ate in restaurant for dinner & breakfast - both smorgasbord. At dinner highlight was the malva cake - juicy & hot. Everything else felt like it had been sitting in hot box for a while & wasn't very hot. Breakfast was better - good cereal variety, fruit, eggs cooked to order, hot box, bread, pastries & self serve coffee machine. Had to ask about milk for coffee in room (2 requests before delivered), delay in getting pool towels (felt like I was the first to ask) & shuttle to airport (not mentioned until I found on web & asked about it - 250rand for 2 people). Rooms are very large with kitchenette incl small fridge. Beds were comfy enough. Large bathroom with separate bath & shower. Felt a bit dated & TV channel options limited. Bars on windows for security. Large shopping centre across road. Had a small pool & outdoor seating. Some seats in a/c when waiting for shuttle. Some staff super friendly & helpful, others seemed to be just doing their job.

An ok stay in avery safe hotel across the road from a major shopping centre.||Checkin easy but didn't receive much info on the hotel eg meal times, amenities, airport shuttle etc.||Rooms quite large but a bit dated. Large bathroom with separate shower & bath. Kitchenette but with no milk.||Restaurant does buffet breakfast & dinner. Dinner was ok - malva cake was my best dish. Breakfast much better - more variety, hotter, eggs to order.||Small pool with outdoor seating - some in shade. Air-conditioned roo m off reception for waiting.||Shuttle to airport was an 'uber' type for 259rand which was fair.||Overall ok.

Mercure hotel was a pleasant surprise! The hotel is situated across from a mall with lots of dining options. Check in was quick and smooth. The hotel has big, safe and ample parking. The room was clean, spacious and very well equipped. The bed was comfortable with clean sheets. It’s great value for money and close to the airport which makes it perfect if you have an early flight. Will definitely stay here again!

The apartment was clean, but everything is run-down and shabby, smelt dusty. Insufficient number of towels, had to call reception repeatedly to get enough in the bathroom. TV was unwatchable because of poor reception. Internet was slow and spotty. Overall, a disappointment.

This time around I was not totally pleased and happy because when I checked in not all the Bath Towels were in I had to call at aound 8 pm to have them place. In my 5 dyas of stay there that happened 3 times....a reflection of the weakness of Housekeeping supervision.

It’s a good Hotel on a good location. A face lift to the hotel would be excellent. The TVs in room 612 are outdated. For the price we pay they could buy better ones like the ones in room 806.

We had an excellent tour provider through Mr Wiseman Ndou who had booked us. The TEAM at the hotel served us excellently, food was fresh, variety of cuisines and on time. We were in a group of 28 and we literally owned the hotel and noisy, demanding and impatient, but that did not diminish the level of service. We would come back given a chance. We had come through the level handicap golf teal from Thika Sports Club

It was amazing and really enjoyed and appreciate it and hygiene was good, cleaned room and everything was very much happy to be there and I really hope to visit again soon. Thank you so much.