Mercure Mandalay Hill Resort

I had a great time catching up with my brother. The hotel entrance was super cool and beautiful. And the pool at the back of the hotel was amazing! At night, you can see a bunch of foreigners enjoying dinner at the hotel’s unplugged bar. They’re listening to English music and having a blast. Dinner tonight was delicious too!

It's a great choice as ever. They can maintain their service until now. Wishing not to go out from this industry as room occupancy is fewer than their service. Only thing is it seems a bit far down town but it's not for me as only few minutes driving distance.

It's a beautiful hotel with great facilities. The breakfast is a bit lackluster due to the lack of guests. They used to have great promotions but now they exclude foreigners from those promotions so I won't go back.

Close to Mandalay Hill and next door to a monastery that is custodian to a Peshawar Buddha relic. The rooms and bedding have been recently upgraded. It must be challenging to run a hotel with only a handful of guests….

A very relaxing space. This hotel maintains a high sense of style, luxury, and comfort. The rooms facing the front are a little on the small side, but are well laid out and comfortable. Showers have excellent water pressure. Try to get a room on the other side though - these are a little larger, offering sweeping views of the pool and pagodas - probably worth any price difference. The breakfast buffet is over the top. The dinner buffet looked good too, but did not get to try. Also, if your schedule permits, catch the "Happy Hour" at the Spa - on offer 9-17:00 which offers a 50% discount. Be sure to leave yourself lots of time at checkout, as the already slow elevators become choked by the bellmen trying to get everyone's bags down. Would stay here again, hopefully to get some use of the fabulous pool area.

Great property. Amazing pool area and convenient to all the sites. The staff are extremely friendly and willing to help. There are three restaurants to choose from and I would recommend spending one night at the BBQ and dance performances. The food is good at all the restaurants, nothing exceptional but good quality. Spring for a suite, the executive lounge is worth the additional cost (which is very affordable) there is food and drinks available all day. Cocktails in the evening. There are bikes to rent if you want to ride to all the sites. Very easy except for Mandalay Hill, walk or get a car.

Hotel is dated on every level. Expect 3-star comfort although they charge as if they were a 5-star. Furniture is old, windows don’t close properly, aircon never stopped in my room, towels look older than me, bathroom design is not user friendly. On the plus side the breakfast is good, hotel staff very nice and the pool has a good ambiance (and view to Mandalay Hill) in the evenings. Mandalay is lacking in good, new/refurbished hotels. Hilton looks better but there just aren’t any good enough options.

Good hotel for the price you are paying. But service levels of the staff needs an updating : service at the lobby bar is slow, service at the buffet breakfast is sub par - the buffet closed about fifteen minutes past while we were still there having our breakfast, and the staff’s way of telling us that the buffet was already closed was by standing beside our table. Two feet away. Literally. Spooking us to leave. Rooms are old and dreary. Toilet and bath none the better. The hotel needs a renovation soon.