Mercure Orange

The room was very well appointed and spaciously designed. I enjoyed a very refreshing, hot shower on arrival. Loved the rain shower head! The bed was very comfy too. It was great having the nespresso machine in the room. I would love to know what brand of pods we used. It was a great coffee. Very helpful and informative staff. Will definitely book again at Accor Orange!

Went here for a birthday Stay ,There was a small issue with water leaking through the roof in our room ,which resulted in our aircon not working. But the staff were so helpful and accommodating and I appreciated there flexibility giving us an option for another room, or refund, They also left me bottle of wine ,chocolate and a birthday card so very thoughtful ❤️ The only other thing is going for breakfast “included in the stay” having to wait a bit of time to be let in to the club and breakfast isn’t banquet style has limited options ,But again the staff at the club were apologetic and super kind. The beds are soft and comfy the room was clean, walking distance to Main Street, hotels and clubs ,we would stay there again, just based on how well the staff treated us and took care of us. Also handy having vending machines for late night snacks 😉 brilliant idea.

The hotel is pretty fine, it's nothing too fancy. The customer service is really good though, and I would stay here again given the limited options in town. The breakfast is at the next door building, which I believe is some sort of casino type of club. I'm knocking a couple stars off because my first room did not work out because the sheets were not clean and so I got another room which was.

Both check in and check out were handled well by friendly staff. Had 2 nights at the Mercure and the first night, the weather was terrible so it was an easy choice to go to the club for dinner next door by undercover walkway. The room was clean and the bed very comfortable. The 'blackout' blinds were excellent and despite the location, the rooms are reasonably quiet.

The Mercure Hotel in Orange exceeded our expectation. The room were modern, comfy and clean. Rooms were quiet and pleasant. Could not hear any local traffic noises. Friendly staff at the reception. Plenty of onsite parking. Next door to Ex-Serviceman Club for meals. In walking distance to shops. Highly recommended

Room half cleaned before our arrival. Bed was made but bathroom was not touched by the cleaners. There was also used milk etc in the fridge. The staff were amazing to rectify the issue and moved us to a clean, sorted room. Would have been a 5 star review if the room was sorted. Such a shame. We would stay here again though. The staff over the phone, when booking and on the night were so friendly and helpful.

Let’s start with the good here. The staff were friendly and welcoming and the rooms were large and quiet with large TVs. On the downside, the beds were okay, but the finer details were a little lacking. For example, the soap dispenser in the shower was empty. I ordered some BBQ wings from room service (provided by the club in the same building), which had actually been thrown in a deep fryer, not BBQ at all. The breakfast was solid. Overall not a disaster, but could be improved with a few minor tweaks

I stayed for 1 night on a business trip. I found that the power points next to the bed were to low, I was unable to plug my CPAP machine in. I had to move the bed nest to the door, to be able to sleep. Otherwise, the room was clean and tidy, easy access to the club for a meal.