Mercure Perth

My only issue was parking, no place to park by hotel. Would have to go/pay at a nearby parking garage or for their vallet service. I understand that it's in the center of the community. I just don't like that when you're booking the hotel and looking at your room details it lists the services available but doesn't mention you have to pay extra when the website makes it seems like it's included with the room. It's still priced well. Otherwise it's a great hotel and I have no complaints. It's a great location.

Nothing fancy, but does the trick. Very good location. The bed was very comfy and a large room. Has a well equipped gym and rooftop pool. However they were closed for maintenance. I would stay again however would check if they were open.

Pleasantly surprised. I had a wonderful stay for 3 nights. The beds were highly comfortable, and everything exceeded my expectations. The housekeeping staff did a great job and were very friendly and professional, as were the front desk staff. 5 stars from me.

The Mercure Perth was a great choice as it is centrally located. I ordered from the hotels room service and restaurant and found the food to be good quality, delicious and reasonably priced. The bed was very comfortable with suitable pillows. One downside of the hotel is that the walls are very thin between rooms, I was woken up by a party of 4 next door after midnight and I could easily hear their conversation. Furthermore, the room I was in, had no lights at all (overhead or lamp) near the bed. This made the bed area very dark with no option to read in bed. All the downlights were next to the window which was very strange.

The gym didn't work, there was no hot water for at least 18 hours for the whole hotel. The first aid contact officers list in the gym was so old it had yellowed. The desk chair was broken (it was replaced with a dining chair). My colleague's bathroom hook fell off the back of the door and the screw pierced their foot. There was a flashing light outside that continued all night. The safe was broken (that was fixed). It is indicative of the hotel being very run down. I will not be staying here again.

Overall a normal hotel. Location is great. Walls are not soundproof, the sound of the lift and the noise from occupants could be heard clearly and loudly. Also it would be great if they were to provide toothbrush and toothpaste, and toilet with bidets. Housekeeping depar**ent did a great job in ensuring the cleanliness of the room.

Stayed with kids. Hotel was ample. Pretty decent for its price. Location is very central and most locations are easily accessible. Just note that if you're driving, they only offer Valet Parking. Food for breakfast is average. Nothing fancy.

The best thing about this hotel is its location. The rooms are really in a desperate need of upgrade. There was a rusty shower rail, mold on the ceiling, which the hotel offered to bleach whilst we were in the room! Of course we've refused. There was a plaster missing off the walls, the door's paint was scraped as if someone was trying to scratch out of there. Room service were lovely.