Mercure Tbilisi Old Town

Mercure Tbilisi Old Town offers an amazing location, just a few steps away from the Old Town and within walking distance of many of Tbilisi’s top attractions, including the cable car, Narikala Fortress, and more. The hotel is also only 15 minutes’ walk from Freedom Square, making it a perfect base for exploring the city on foot. The rooms were very clean, comfortable, and well-isolated, ensuring a quiet and relaxing stay. Breakfast was good and well organized, with all the basic items needed, and a special mention goes to the delicious cheese roll, which was absolutely amazing ❤️. What truly made our stay unforgettable was the exceptional staff. Everyone was extremely friendly and helpful, especially Dachi, Levan, and Valentina, who went above and beyond by helping us connect our mobile phone to the screen so we could watch our national team football match. It turned into a truly memorable and unforgettable night for all of us. I highly recommend this hotel and would gladly stay there again.

Excellent hotel with a great location in the historical part of Tbilisi, making it convenient for exploring the area. Great service and the overall atmosphere is very pleasant and welcoming. |A special mention to the receptionists Esmira and Liza. They were exceptionally professional, attentive and kind. They handled everything smoothly and made us feel truly cared for. Both the hotel and receptionists service deserve recognition.

We have stayed at many hotels around the world, but the hospitality shown by Mariam and Levan stands out as one of the finest we have ever experienced. That’s why I’m writing the review first time in my life. They turned a simple stay into an unforgettable memory. The Hotel itself was very clean with very beautiful view.||To management: you are incredibly fortunate to have such talented professionals representing your hotel.|To future guests: you will be in the very best hands.||Mariam and Levan – thank you for making our stay truly exceptional. You are the reason we will return!

Location is great, rooms have enough space, price is rather fair and noise level is acceptable. The cleanliness and breakfast can improve, there were some dirty towels put in our room and the blanket was a bit dirty with spots.|Reception team was really great, specially Dachi who has provided us great support.

⭐️⭐️⭐️⭐️⭐️ We had a wonderful stay at Mercure Tbilisi Old Town! The hospitality was truly amazing. A big thank you to Miss Karina from the front office — she was so kind, helpful, and always had a warm smile. Also, our driver Mr. Sora who picked us up from the airport was very professional and friendly. The front office team even surprised us with a beautiful bouquet of flowers and a bottle of wine, which was such a thoughtful gesture and made our stay extra special. The Steak House restaurant is absolutely fantastic — the food was delicious, and the service was excellent. Thank you to the whole team for such a lovely experience. We truly felt welcomed and cared for. Highly recommended! 💐🍷🥩

Great location, on a beautiful street. Close enough but removed as well. Comfortable rooms, windows that open. Good breakfast. Room service. Rooftop bar and restaurant on the ground floor has outdoor seating. Connecting rooms.

I will enthusiastically recommend this hotel to everyone. It was exceptionally clean and tidy, with spotless rooms and well-maintained facilities. The staff were very kind, attentive, and supportive, making the stay even more enjoyable. Thank you, Luka and Esmira, for your excellent service and warm hospitality.

I recently visited the hotel and had such a positive experience from the moment I walked in. At the reception, Esmira and Dachi were incredibly helpful, warm, and attentive — they answered all my questions with a smile and made me feel genuinely welcome.||The location is also a huge plus: right in the heart of Tbilisi, close to the Old Town and in a really pleasant area. I’ll definitely consider returning for a future stay!