Mercure Tbilisi Old Town

Wow, I can't say it was perfect, but it was really good. The reality exceeded expectations. Modern room decorated with classic style, modern facilities, the TV set with the option to connect to your YouTube account. Minibar with free beverages refilled every day. You have a sauna and gym at the base floor. But the top of the top is the wonderful breakfast with a lot of kinds of food and beverages - cherry and orange juices, sparkling mineral water, coffee machine, etc. You can ask for custom made eggs like omelette with various toppings or coffee with soy milk (the coffee machine contains only usual milk). The wine is not offered free - the bottles you see on the pictures are for decoration or for purchasing. The hotel itself is located just near the old city center and just one minute walking from it there are bus stops in both directions, from which you can arrive nearly to every place in Tbilisi. And I have to mention the helpful and friendly staff. One day I had an early tour and was kindly allowed to enter the dining room before its opening and put in the box whatever I wanted to take the breakfast with me. On my last day I was expected to fly at midnight, and the receptionist Karina suggested that I use the hotel's facility even after check out - as a favour of the situation with late flights. And when my flight was delayed for more than three hours Karin's colleague treated me with a coffee. I have no words to express my thanks for their compassion. In summary - the highly advised hotel, just come and enjoy it.

⭐️⭐️⭐️⭐️⭐️|We had a wonderful stay at Mercure Tbilisi Old Town! The hospitality was truly amazing. A big thank you to Miss Karina from the front office she was so kind, helpful, and always had a warm smile. Also, our driver Mr. Sora who picked us up from the airport was very professional and friendly.||The front office team even surprised us with a beautiful bouquet of flowers and a bottle of wine, which was such a thoughtful gesture and made our stay extra special.||The Steak House restaurant is absolutely fantastic the food was delicious, and the service was excellent.||Thank you to the whole team for such a lovely experience. We truly felt welcomed and cared for. Highly recommended! 💐🍷🥩

Perfect location for visiting old Tbilisi. Modern hotel. There were mjnor issues with our room (215). Poor lighting, no lotion (wall mounted shampoo, conditioner, bath gel, and hand soap), and pillows were overly soft. The good news was that you were able to open the windows. Breakfast was adequate, but surprisingly, few fruits were available. An absolute must is a visit to the Sky Bar on the 6th floor (open at 5). On a nice evening, the tarp is rolled back to fully enjoy the location. We were warmly welcomed by Theo. An absolutely charming and extremely capable young lady. One of her creations listed on their cocktail menu is a smoked negroni. Oh my!!!! Don't hesitate to try this cocktail made with their spiced gin (not spicy but spiced with cinnamon, etc)|Exiting the hotel and continuing to the left, you'll pass the domest of the sulfuric baths. Look across the road to a free-standing clock and a white triangular building. On either side of that street, you'll find bank ATMs. Many restaurants if you continue along that same little street.|Instead of crossing to the clock, if you continue along the side of the sulfuric bath, you'll arrive at a decorated building (also a bath house) . To the left of that building is a love-lock bridge, and crossing over the bridge and turning right, you can follow a path to older love-lock bridges and eventually a waterfall. |The underground Meidan market is also in a square near the hotel.

Excellent location to visit old town. Don't miss a visit to the Skybar for their custom cocktails. Breakfast adequate but would have liked more fruit. Freshly prepared eggs may be ordered.

I had a wonderful stay at Mercure Tbilisi Old Town! The location is perfect — right in the heart of the Old Town, just a short walk from the main attractions, restaurants, and the sulfur baths. The staff were incredibly friendly and professional, always ready to help with a smile.

Hotel is located on the edge of the old town, close to the sulphur springs (you cannot smell them from the hotel) on a very busy road. It’s a perfect location for wandering in to the old town. The internal decoration of the hotel and cleanliness was excellent but the seats in reception were shabby.||The bedrooms are spacious, very comfortable, clean and quiet (despite the busy road outside). The daily bedroom cleaning service was excellent.||Breakfast was below expectations for a 4* hotel, adequate but uninspiring. For example the toaster was pathetic and after putting a slice of bread through it 10x (it was on full power), it just about changed the colour of it. There was no melon, smoked salmon and the bacon and sausages weren’t up to British standards. Coffee (self service) cups didn’t fit the saucers. Service was very variable.||Somewhat perversely, the same area became a steak restaurant later in the day and the food quality was excellent.||The rooftop bar open from 5pm was pleasant and the limit menu decent.||The gym in the basement was well equipped.||The hotel lacked somewhere light and airy to sit during the day and enjoy a coffee. Reception and a day bar were dark and dingy.||Staff service varied from non existent to very good. For example, a member of staff (he looked like security) was standing by the stairs in reception and he must have been 2m 20cm and 150kg while he watched me struggle with a suitcase. Not what I’d expect from a 4* hotel. Equally we needed foam pillows and fresh towels and they were delivered very quickly.||It was good value for money and we would stay there again. If staff service had been consistently decent then I would have given it 5* and not 4*.

This is one of the best hotel to stay in old tibilis town and big advantage is , this hotel is very close to all tourist attractions Hotel is spic clean, comfy bed for a good night sleep after your tiring and long day trips in Tbilisi We booked on sept 25th, where we had a small issue in our superior room where we got upgraded to privilege room immediately by Hotel manager. The hotel manager Mr George is very kind , passionate and takes customer concerns very seriously which is really good and shows the true dedication towards the customer from the accor group of hotels Amazing staff with all smiles to welcome you all Love to come back again

Really nice hotel with comfortable rooms and great service. The staff was always polite and ready to help. I enjoyed my stay and would definitely come back again!