Chocoolate I.
Yelp
This is a superb place to stay and it is best defined by listing the negatives first. Here are the negatives; the room could use a frying pan or one more additional cooking pot, and a larger garbage can. There you have it.
The positives are many and it starts with the staff. The front desk personnel at this hotel are marvelous. I am talking each and every one of them. We were lucky enough to be greeted by Adam which makes sense as it was "the beginning" (get it) of our trip. Adam is flat out one cool knowledgeable major dude! The check in was quick and painless and Adam even offered us the opportunity to save the credit card fee. After that we received a short concise information filled briefing on the areas of the city, ways to get around, the value of the local public transit card, restaurants, the man-made beach, the free ferry system and of course the drinking hole where we could get a Meritone discount. Adam has an endless sense of humor and was a veritable walking Australian Chamber of Commerce. I only regret not having the chance to have a pint with him. Thank you Adam, "you da man!"
Let me also send a "shout out" to Jack. I can listen to Jack talk all day long. There is just something about the way he speaks to you that makes you just want to smile. We needed directions to Lone Pine and we received them along with facts about discount transit cards. Later when we needed to get to Hertz, Jack came to the rescue. When you are near the front desk ask Jack a question, just because. When we walked away I looked at "Baby" and we simultaneously said "what a cool guy."
The hotel is easy to find by taking the TransLink train from the airport but do not get off at the Central Station like we did, go one train stop further to Roma Street Station and save a twenty minute walk. Buy your ticket on line and save. The hotel is literally across the street from Roma Street Station. The check in process was absolutely seamless. The lobby is clean and airy and the hotel is extremely secure. A swipe of your room key by the elevator bay allows you to access an assigned elevator. The elevators do not even have buttons, it is your room key that provides access. Speaking of elevators, there are many and they are spacious. We never had to wait more than two minutes.
Our room was outstanding. We had a side view of the Brisbane River on the fourteenth floor. Spend the extra coin and get as high a floor as possible. The internet was excellent. The queen bed was firm, the closet space was just fine and the room had a desk area that you could partition off with sliding glass doors! We had a nice living room area with a large flat-screen and ample channels, plenty of power outlets, lights and a real clean carpet!
The kitchen was fantastic. There is a full refrigerator and freezer, dishes, cutlery, wine glasses, Champaign flutes, knives, coffee and tea. You are provided a four burner stove, microwave, toaster, hot water dispenser and the hotel does not skimp on the tea, coffee and sugar! You also get a nice desk, dishwasher, iron, ironing board, washer, dryer and laundry detergent!
The bathroom was nice. The towels were new and fluffy, the toiletries were plentiful and the shower was large enough for two.
The location is fantastic. You are minutes away from the center of town and great shopping or one of the many bridges that will take you across the Brisbane River. This is a great place to stay and I will remember our Brisbane experience for a long time to come!