Merrils Beach Resorts - All Inclusive

I am a returning guest and I had another great stay at Merrils. The positives are the staff, who really do look after you, and the food, which is excellent. Also, the location is one of the most beautiful spots on the planet. What a beach. Special mention to Mikey who does a great boat trip, and Charlie who looked after us perfectly.||What I had an issue with this time round was the beach boys seemed to be far more aggressive. We got called a very rude Jamaican word simply for refusing to buy drugs. Admittedly this is not the fault of the hotel, but the security guard watched the whole encounter and didnt say a word.||My second issue was the robbery that happened. The room next door to us was broken into one evening, and the poor people that had been robbed were trying to get their lives in order at about 2AM. They called the police and by the sounds of their complaints they didnt receive much assistance. What was really disappointing was no one from the hotel thought to check if our room had been broken into (it turned out it had, and our door had clearly been tried).||Security is a massive problem in Negril, unless you are staying on the cliffs then you are vulnerable. Im not saying dont stay at this hotel, but please do ensure every safety measure that they can possibly offer is enacted because the police wont be a help. ||Merrils staff and the real estate is brilliant, but I really do wish they get a grip with security, many guests felt vulnerable after the break in and no one thought it was necessary to offer some reassurance.

Loved my room, Staff was okay as long as you were tipping. Seemed the staff were always first before myself. No problem but there was a lot of them. This is my 8th timing staying and highly disappointed. Food was blah... I get the price of everything has gone up! Just breathed and didn't enjoy it. I will be looking for a new place to stay :(

Fab place! Recommend it for sure! Food is good, rooms cannot be faulted, bar staff always friendly and up for a chat. Weather and views are something else! Entertainment team amazing! MJ is a star, nothing is too much and always positive! Come back soon.

Perfect place to relax! Beautiful beach access directly from resort. Landscaping was kept up perfectly making the interior of the complex so inviting. Staff were so nice and helpful. Music by the pool fit Jamaica perfectly. Definitely going back.

We visited Merrill’s in February 2025, this resort is small, they have done some renovations since our last visit. Rooms are basic but we only sleep in our rooms. Nice balcony overlooking the resort. Food was good with updates to the menu. All staff members are fantastic, from seeing Diego’s smiling face every morning greeting you. The staff at the front office great service always. The bar staff Marlin is the best. Barbara and Charlie in the dining room always on top of things. Miss twins, ( my name for her) , fabulous lady, Narda ? Fabulous service at the bar. The young gentlemen and young lady at the egg station where amazing and friendly. And I have to mention our housekeeper Natasha always has a smile on her face and our room was cleaned daily. And Veronica who we meet 4 years ago always happy to see us when we return. This trip to Merrill’s was absolutely the best one yet. Already booked for next year 🇯🇲

My second visit to this wonderful resort. I really appreciate the local flavor at Merrils. The atmosphere is great. There are quite a few return visitors from all over. Yes, the water pressure and hot water can be an issue, at times. The food, especially the soups, are delicious. The food is basic but very tasty. |The staff was always very friendly and helpful. |I look forward to returning for another visit.Hidd

Best vacay and exceptional value for a smaller all inclusive resort. The staff were the highlight of the resort and made our stay special. Charlie took care of us and made sure we had anything we needed. He greeted us everyday with a high smile. The front desk staff Ms Leonie made our checkin smooth and Ms Krystal with the cleaning staff kept our rooms clean and tidy. Chef Lorenzo prepared us a special grilled lobster meal on our last night….yumm!!! He is the best. The daily meals were very tasty and delicious. Of course the liquor was bottom shelf but we made it work, and easy to purchase any drink preferences at the Hi-Lo grocery store near by. Tip: buy your liquor duty-free at the airport upon arrival…it’s MUCH cheaper. We can’t wait to go back!! LOVVEE this hidden gem. Thank you Merrils 2!!

TERRIBLE EXPERIENCE!! A month after my check out, i still haven't received the $200 refund, for the security deposit of two rooms. ||Impossible to contact the resort, since the website address is wrong, and for whats app they gave me a short and elusive answer. THIEVES!!