Metro Hotel

I've been a loyal guest to this hotel for years, and it's always my go-to choice whenever I'm in Seoul. After more than a decade, I'm impressed to see that the hotel still maintains its high standards. The rooms are clean, the service is top-notch, and the location is absolutely wonderful. One of the standout features for me is the room configuration options. They have spacious rooms that can accommodate triple sharing and even families of four, although I would recommend booking well in advance to secure these rooms. The self-service laundry facilities are also a huge plus, making it convenient for longer stays. The front desk staff are incredibly helpful, and one of the most useful services they offer is booking Kakao taxis. This was especially useful for our group of six, as they were able to arrange a jumbo taxi that could accommodate everyone comfortably. The staff are friendly and welcoming, and the overall atmosphere of the hotel is warm and inviting. If you're looking for a reliable and comfortable stay in Seoul, I would highly recommend this hotel.

This was our third stay at Metro Hotel, with previous visits in October 2019 and March 2023. We’ve always appreciated the excellent location, which brought us back. Unfortunately, this most recent experience fell short on multiple fronts and has firmly decided us not to return.||•⁠ ⁠On our first night, we found long strands of hair and an earring back under the duvet. When we requested a room cleaning, we were told the housekeeping team had gone home.||•⁠ ⁠The room was cleaned properly the following day, but the initial impression was poor.||•⁠ ⁠The room is very basic with no toothbrush provided, no rain shower. All the other hotels we have stayed in South Korea thus far had provided toothbrushes. ||•⁠ ⁠The “Make Up Room” button didn’t work, so we had to manually inform reception every day. On the one day we didn’t, the room wasn’t cleaned.||•⁠ ⁠We reported the button but later we found ourselves locked out of the room. Reception insisted this had nothing to do with the repair yet I had just accessed the room earlier, saw it wasn’t made, reported the issue, and was locked out shortly after. A simple, polite resolution would have been better than pushing back on blame.||•⁠ ⁠The next day, even after the button was supposedly fixed, the room was still not cleaned, and we had to go to reception yet again to ask for housekeeping. For a small hotel, this kind of systematic lapse with no clear explanation is exhausting.||||We paid KRW 1,698,000 for 5 nights in a Family Room, a competitive rate in the Myeongdong area. But with rising prices, declining service, and no upgrade in room experience, this stay didn’t live up to our expectations. This will be our last stay at Metro Hotel.

I will definitely book at Metro Hotel again. Everything was perfect about this hotel. Clean, quiet, great value, great amenities, wonderful service and unbeatable location. The AC was excellent. Best hotel with the best price I’ve ever stayed at.

The location of this hotel is excellent. Easy to get to from the airport by bus and the subway station is a stone’s throw away. Plenty of shopping and food options all within short walking distance. Room was comfortable and clean. Service of the staff was great and a special shout out to Becky at the reception who was excellent in attending to queries and requests.

A great value hotel in an amazing location, where the rooms are reasonably sized. Metro hotel ticks all the boxes for value minded travellers who still want a reasonably comfortable stay without too many compromises. We stayed in a comfort room (not the cheapest) and it was a decent size, with comfortable twin beds. Bathroom is small but functional, and I appreciate the little cart in the bathroom which can store a lot of stuff. The location is unbearable, very close to train station, and in the heart of Myeongdong. This is definitely the main attraction of this hotel. There are self laundry facilities available, which is much appreciated.

This charming, small hotel offers great prices in a great location. We were impressed by the service. They really seemed to care, right down to the cleaning staff who looked in on me when I was not feeling well one day and the front desk attendants who looked after us in so many ways.

Excellent location. Friendly and helpful service from reception staff. Would definitely be worth a repeated stay. Super convenient with Musinsa, Blue Elephant, Olive Young, food street, bingsu, Myeongdong underground shopping, Lotte within 5 minutes walking distance.

Good location and friendly staff. Hotel rooms have gone thro a few upgrades with minor maintenance issues such as a leaky wash basin and noisy bathroom door hinges. Carpet looks and smells old. Bed legs were padded as the frame was larger than the mattress. At 12 midnight during the 2 nights we stayed there, staff were pushing big trolleys in and out of the Lift 2. We didnt change rooms on the 3rd floor bcos it was only for 2 nights. Otherwise location is great, frontdesk and housekeeping staff friendly and helpful.