Metro PCS

The ppl at this store is so rude & unprofessional.. Started with David running his mouth to my son inside & outside the store. My son was talking to the lady that was there (he was not being rude to her) about David running his mouth outside the store. Then Scott started yelling & cussing at us to leave the store & all I was waiting on was the right account number so I could transfer my son's phone to my account. Scott locked the door behind us so we couldn't go back in.. I had to drive to the store on N. Oak store, Shawn was very helpful & polite to us. He got right on his computer & got it for me. Unlike Scott at the Vivion road store told me he would have to call customer service.. The Vivion road store should be shut down & reopen with nice professional people!! I will NEVER EVER go back to the store or recommended ANYONE to get METRO service. Thanks..

It has been a few months since switching from Metro.. I had been with Metro for about 3 years, paid on time, bought an iPhone with cash outright on our line. Not only did we have constant connection issues, and constant dropped calls, but after purchasing a brand new iPhone from them we had used that iPhone for a long time and was due for an upgrade. Called customer service, was told I qualified for one, and the crack head inside working at metro tried telling me I would have to pay for a brand new phone and I couldn't have upgrade. Didn't even look at my account. So I took my money to AT&T. I get phone upgrades whenever I want/need, and the customer service is great. If you're with Metro, I would leave. Not worth the headache

They treated me very well . LOVE this place !!! Summer amber are awesome. Stephen too even tho he's the sketchy one lol... Jk Great team!!

Steven and Summer are the best! They are so patient and are always helping me get the most out of my phone and internet services. I wish every store had clones of them ☺️

Summer was AWESOME-Great customer service skills and a true multitasker! She assisted us with picking out phones that best suited our needs plus helped us set them up!

drive 20 miles out of my way to go to this particular store. Carlos and Nick always take the time to school me on new phone technology. They are so nice and very professional. And AMBER the daytime manager is a very incredible young woman. These are future corporate successes. Thanx to all of you!!! Andrea

Stephen was so helpful with getting things ready for me. He got me a bundle deal and provided top notch service! 100% recommend him and this store!

I went into Metro looking for a new phone because mine broke, Stephen and Summer were both a BIG help and they continued to research my issue until it was resolved even with 3 or 4 other customers coming in as well. Go see them !