Metro Plaza Hotel

I've staid multiple times at that hotel. It's fine for a night or two in downtown Los Angeles, right next to the Olvera street market. The hotel is also conveniently located to Union Station, public transportation, and the Music Center with its theatres and the LA opera house. The rooms are spacious and so are the bathrooms. TV, safe, and fridge are in the rooms. What's lacking is a coffee maker. Overall, one shouldn't come with too high expectations. It's a budget priced hotel and it's perfectly sufficient for me.

This location is great as it's near union station for Travellers and close to lots of places one might want or need to ho to while staying in a hotel. However I CANT recommend this place at all for one main reason. Yes the valet guy was amazing and helpful and the front desk clerk was very well dressed and helpful but the hallway on the 3rd floor reeked of drug use. Working with people who are in active addiction. Often the smell of things they use are often unmistakable. It smelled like Fetanayl and PcP so bad ai could not even walk down the hall to the room. Its was super bad you guys and until something is done about this I dont advise staying here

Photos are not what the rooms look like. The hall carpets are dirty & ragged. No restaurant, no breakfast as was advertised. Free parking advertised but was charged $5/day. At least the parking had direct access to the hotel. Could only find one tiny Mexican restaurant anywhere nearby. The wi-fi worked. TV remote was set up very weird. Housekeeper was pleasant. Bathroom was clean but no lotion or shampoo and conditioner. The elevator was immaculate. Overall very disappointing.

Rooms are about the same as a motel 6. Nothing spectacular and the prices were low. So no complaints as far as pricing. Stuff were always helpful and courteous. The area around the hotel isn't the greatest. It is however located pretty close to a lot of stuff. You could walk to several different restaurants. Right next to Union station. I would just be careful walking at night. All in all I had an okay stay there.

Excellent service. I arrived at union station at 4am and the environment was extremely unsafe and I couldn't check into my hotel until 12. These guys let me wait in the lobby even though I dont have a reservation here. Highly recommend!

This is an alright hotel if you're wanting to get close to great areas like Olvera Street. And albeit cheaper than other hotels, their quality is not terrible. The only reason I leave it at three stars is that on the last day staying here with my partner, a random man walked in while I was barely waking up (granted he seemed just as confused), but I yelled at him to get out. Later, my partner and I reported this to the front desk and they only apologized. But if you're only staying a night or two, not a bad place to stay.

For what it is--a cheap, no-frills hotel in a very convenient central location--it gets the job done. The front desk staff were all friendly. Despite what some third-party sites will tell you, there is no complimentary breakfast in the lobby, only water and coffee. The room was clean (if a bit dated), but the mattress was extremely hard and uncomfortable.

I stayed here to be as close as I could to Dodger stadium. The hotel is older, but it holds up. It has a very 1970s Quincy ME investigation look to it. The bed was firm but comfortable. There were lots of Dodgers fans staying here. The staff was very kind and wanted us to have a good stay. On-site covered parking is only $5 and right near Union Station to take a free bus to the game. The hotel needs a face lift, but as long as the service is as good as it was with very kind people, it's worth the lack of other amenities. If I was going to another game or visiting Chinatown, I would stay here again.

NO deposit required at check in! Hotel is close to union station and you can actually see the trains arriving and departing from the station from your room! There is complimentary coffee at the front lobby! Amenities here include cash ATM, water dispenser, ice machine, computer to print out documents at the front lobby! Inside the room you get a mini fridge, safe deposit box, full length mirror, color TV, wooden desk with chair, hair dryer, complimentary toiletries, walk in closet with ironing amenities! There is security cameras in the elevator and hallways for added security! Only issues here are: the rooms and hallways look dated! NO microwave in the rooms! NO coffee maker in the rooms! Regular traffic noise from adjacent train station and road! NO bedside wall chargers! NO fitness center! NO swimming pool!

I booked a room at this hotel for 1 night and believe to have been given one of the worst rooms at this location. When first entering the room, there was about a 15" oval shaped, ceiling damage that appeared to have been there for quite awhile, the smoke detector wasn't securely in place, there was no dead bolt on the door and the view from the window was like a junkyard. Oh yes, and the ice maker on that floor was broken. I went back to the desk and requested either a different room or a refund to get a different hotel. Unbelievably, they were hesitant and told me they're in the middle of a remodel and doing the best they can. The remodel wasn't at all obvious. They finally agreed to give me a different room and I must say it was much better. For the price to stay in this hotel, they should NEVER issue a room like the one I was in to any of their customers. I will not be returning here any time soon.

Although the staff were polite, the room was subpar. Outdated bed covers, thin blankets, hard mattresses. Room looked like it was remodeled by someone who gave them the lowest estimate and didn't know what they were doing. It was quiet, and recommended as safe, the area is near the Chinatown gate.

my fam was in town, and departing union station for a 20+ hour train ride along the coast and up to the pacific northwest. they needed a place close by where they could crash and sleep for approximately 15 hours, and didn't want to spend a ton so... they didn't and came here! this is 2 blocks from union station. imminently and easily walkable with your rolling suit case, which was exactly their plan. now to be honest, this is not a pretty place. it is very well worn. it is not in the least bit luxurious. it is just what you'd sort of expect for a $140 night (base rate, before taxes, heart of downtown LA) which is a pretty inexpensive price in the scheme of things. they did not come here for the charm. solely for a bed and bathroom on a budget and that's what we got. it was fine to use as a crash pad, and for travellers who are trekking vs traveling in style! no complaints it is what it is and what many, many people need. so in this case, by 3 stars i actually mean it is OK.but if i put 5 stars you might think it's a 5-star hotel and i don't want to confuse anyone!!! so THE PLACE IS PERFECTLY OK WHEN YOU SIMPLY NEED A CHEAP PLACE TO SHOWER AND CRASH! ; - ) a convenient, no frills bare bone place with a you-won't-break-the bank price to match. BONUS: it's within blocks of chinatown, and we all went and had some great chinese food at yang chow, which i highly recommend! and since it's a budget-y hotel, you have more to spend on fun chinese food! this spot is not luxury. it is sorta cheap and very convenient to union station and good eats in chinatown. and if that's what you need for a very short stay then this no-frills place will suit you fine. IT IS A 2-3 STAR HOTEL BUT I'LL GIVE IT A 3 bc i'm not bashing it. just being real about what it is, or isn't!

Im staying here after longflight and bus ride. The hotel gives 1970svibes from its retro bed spreads to its moldy smell to its push button bathroom phones to its dilapidated hallways. Im expecting Starsky and Hutch to pop in to investigate a murder scene. And some plaid suited bro with afro to vone waltzing in. However bed is comfortabke, a/c works, and niced tiled bathroom. Internet is hit and miss but then again did you have email un '75 $150 a night or 15 dollars in 70s prices. Great place fr shooting a scene crime thriller And 2 minutes to Philippes.

So many things. To start with have more chairs in the lobby. The carpeting near the elevators was filthy. Now let's get to the room. As you walk in the room the first thing I I saw were two gaping holes In the wall. There were assorted holes all over the walls . Now for the worst. The bathroom. The toilet had extremely gross stain, the shower doors were loose and very rusty and water turned lukewarm very soon,'

We were tricked by some decently nice photos online of this place, and chose it because it is honestly very convenient from union station. We obviously didn't do our due diligence. It was really pretty bad, and I wouldn't recommend it to anyone. We had pre-paid for two nights, but left after the first because I didn't feel comfortable in this hotel. I'm okay with budget hotels, but not dirty or unsafe hotels. A few highlights: -A huge tv screen showing all of their security camera footage throughout the hotel is in the disorganized lobby. Great that there's security, but a bit of a red flag. -I was absolutely disgusted by the carpets on our floor. See the photos I posted. These look like they haven't been cleaned since the 70s. Also stains on the carpet in the room. -There was hair in a corner and bits of stuff on the room's carpet. Unclear if it had been vacuumed. -Everything everywhere is run down, old, and unmaintained. For example, our door had scratches and little chunks of wood missing, there was an indent in the wall, walls didn't look very clean. To be fair: - It was a lot more affordable than other, nicer options. -Near Union station (walkable). - The sheets, towels, and bathroom did look clean. -There is parking and the attendant was very nice.

I'd definitely come back if I were looking for a cheap, short stay. This hotel doesn't even charge a deposit. The parking is a $5 overnight fee for hotel guests (make sure you tell parking attendant you're staying at the hotel otherwise they charge $7). The prices are much lower than other hotels in the nearby area. Upon walking inside, the hotel is very warm, but once we got in our room, I turned the AC unit on and let it run for a good ten minutes then it cooled the room down. The beds are firm so if you're looking for a soft bed then this is not your place. The bathroom was big, clean and spacious. No bugs in the bed, but I did find one hair on a sheet.. ugh!! TV was great, they provide free on demand which was really nice! Also important, the parking attendant and the hotel staff were friendly. Very much appreciated. :-)

The accomodations are old and stale... It's bearable once you settle in and spray some fabric softeners I guess... The big reason for the one star is the front desk service... They are kind until you have a complaint then they get very rude... They refuse to give you supervisors names emails or phone numbers when you need someone above them... They will also use violent body language when yelling at you... Almost threatening!!!... One star for life!!!

This hotel is extremely dilapidated and in poor quality. I came to see a Dodger game and had a room for approx 30 minutes before deciding to check out without using the room's services because of how bad it was. They didn't provide a refund. Bad time all around. Do NOT go here.

One of the worst hotels I've ever stayed in! They were in the middle of remodeling so the entire place had unfinished work everywhere. The elevators floor was made out of cardboard and the entire place looks like a work in progress that they just gave up on. I stayed here for a concert and when I tried to come back after, they had shut all the parking entrances. I had to call, where they told me to "just honk until someone comes"... also, don't bother leaving at night to get something, you will also be locked out while the security guard and front desk person are asleep. I waited for almost 30 mins before knocking when they woke up and finally opened the door for me. Didn't even say sorry. This hotel is a complete joke.

Simple description: Five Stars for a two star hotel. There were no bugs and I felt reasonably safe with my tween kid. The beds and bathrooms were clean. The room was large. The view from the back side of the building wasn't too bad and it was quiet. The hotel is conveniently located near Union Station so if you're main form of travel is public transit... you're golden. Easy access to hotel from LAX and Amtrak. It was affordable. Secret great breakfast and lunch spot is the California Endowment cafe. The Cal Endowment's Rise Up cafe is kitty corner from the hotel. If you are ok with checking in with security at the building first; then a delish meal at a very (emphasize 'very' & 'delish') good price.

This is really two and a half star review. Long and short of it. It's a decent hotel to stay for a night or two at relatively reasonable price. My issues were that there was no dresser in the room. I don't like living out of my suitcase. The maid service was inconsistent. The bathroom towels weren't changed every day. There was a day the trash wasnt picked up, which is total unacceptable. The bed was too low, which made it difficult to get in and out. The air conditioner was so-so. On a hot day, that's a no-no. Finally, the card key kept getting demagnetized. The upside to the hotel is the location. It's on the edge of the downtown area and near Union Station, so mass transit is available. It's also near Chinatown. Several good restaurants are nearby, like Howling Ray's and Phillippe's. So...like I said, it's not a bad spot to lay your head for a night or two, but a luxury hotel it's n

Whenever I'm in LA, I always stay here. Its only because my main destination was in Chinatown and this hotel happens to be in Chinatown. Its a walking distance to Japantown (Little Tokyo) as well. The thing I don't like about this hotel is the smell of the lobby. There's a Subway sandwich store next door so the fume of the breads lingered into the hotel. It was not a bad smell but its just not too attractive. The price of the hotel was not really worth it though. For their quality, it should be less than $100. Its a pretty old hotel and its kinda in a ghetto area. The services were only alright. Nothing much to complain or compliment about. The parking is not free. Have to pay daily. $4 per day. They do offer free Wi-Fi which is good.

It was kind of a really good hotel, though the gym was not existent, I couldn't wash my own clothes in the laundry, and after using the lobby computer to access gmail, a really valued document was deleted from my google drive, I suspect there was a keylogger. Also since it was new years, I kind of partied hard, that might be a reason to come off as an antagonist.

An old hotel but if you are traveling on the train it does not get much more convenient than this. Needs an update - but clean and fairly comfortable. Room was large with two queen beds. Old TV, mini fridge and a room safe. Only four floors. Located within Chinatown and less than two city blocks from Union Station so if you are traveling by train this is the only place to stay. In a very eccentric part of town, a little rough and may not be everybody's cup of tea, but if you like being in this type of vibe it definitely works. May be a little over priced for what you get but it is downtown LA so by that standard it's not bad. It's not a 4 or 5 star hotel but then again it does not have that price tag either, all in all it met my needs for my layover at Union Station and if I ever find myself here again - would stay here again. 00041

This hotel is the worst hotel I've ever been to. It's not even a freaking hotel it should be considered a motel the guy in the front desk is rude charges me twice overpriced. We get upstairs to our room it smells like sewer both the beds are unmade like someone just slept in them disgusting, would never recommend had never been to such a gross Unsanitary hotel. With COVID-19 going on I recommend this hotel be shut down. Not only did we have our kids with us but the services matches the garbage excuse of a hotel.

This is a decent budget hotel. It's got its quirks, but overall our three night stay was good. Very quiet so we slept well. And it's a short walk to the train station, Olvera Street and Chinatown. We also easily wandered around downtown. Efficient and friendly service from the front desk. And hard to beat the price for downtown L.A. We would stay here again.

THE MANAGER SAID IF YOU'RE A LOW CLASS CITIZEN STAY HERE!!! I made reservations for this hotel because the pics seemed decent. I was surprised when I came to the room that smelled horrible was so dirty and gross. Look at the bathroom pics they posted. This is false advertising at it's best. It's so dirty I cant stay here. I asked for my money back. He said No. He showed me another room and it was just as bad.. I asked for the suite and he said I wont be happy. It's so gross here. Dont go here. He even took me into a room that had people already staying in it. He only gave me $80. He said the hotel Is for lower class people.. WOW

Wow... I had stayed here in 2010 and it was real minimal but okay for what it was. This place is a disaster now... it hasn't been cleaned or maintained at all. They were doing some renovation on one floor/wing so I guess they decided to just let the place go in the entirety. And they have let the place go. I hope the renovation fixes things up because this place should not even be doing business. Had I known how bad things have gotten, I wouldn't have made the reservation. I hope this place improves because I can't see it getting any worse.

This is a sad review to write since i had stayed here dozens of times decades ago. I was there Tuesday night of this week and it was horrific. It is filthy from the lobby to the room with everything in between. It actually felt like a homeless shelter, only more hopeless. The dingy lobby has bits of the floor that have come up and looks like part of a barber shop in Taiwan. Everything is dirty, battered, dinged and scattered about. The hallways to the rooms are filthy, stained, light fixtures hanging and a dank smell. This is all a good prelude to the room which was dingy, tattered, worn and in poor repair. It is clear no one at any level cares about the place. I did not expect a Westin or Hilton but something this crappy and vile is not a deal at any price. This hotel was so nice 20 years ago it is now like a beloved friend who is a crack addict, that does not bathe nor attempt to do anything. Unless you love filth, stay somewhere else.

Terrible service and property. Nearly 90 degrees and no functioning elevator. No signage or any warning to guests. For those of us with conditions that require a 1st floor room or elevator they have no consideration. They have no transition between carpet and tile in bathroom so I had to pull a staple out of my foot. We stayed here due to proximity to union Station. If you like a rundown property, inconsistent elevator service, inconsiderate customer service, thin and uncomfortable towels and hard beds this is the place for you...otherwise spend your money elsewhere.

Horrible !! One of the worst motels I've ever stayed at & I travel a lot. The room itself was 120$ now including tax & they need to update the pictures because it's nothing like that when u arrive !! The owner or manager , was very rude & wouldn't work with us at all ! My sister was spending the day in L.A after dropping me off all the way from Arizona & he wouldn't even let her in the room or he would charge me an extra person !?!?! Okay like can she use the bathroom really quick ? He said NO ! & he double charged me ‍ I had to still deal with him in the morning about that . Don't ever go here, for 20$ extra dollars u can have a way better time at any other motel .

Great hotel for staying, cozy rooms, cheap convenient parking, sweet & welcoming staff. I love the location, couple minutes walk to union station is pretty amazing.

This hotel has been upgraded since I was last here. The mattress appeared new. I stay here mostly because it's an easy walk from Union Station, but it's a decent place to stay. Still a little threadbare in some areas, but clean on comfortable. The only two things that were problematic: the hot and cold were reversed on the shower control , and there was only one electrical outlet in the bedroom area. All in all a good choice if you're traveling through Union Station. Bill V

They allowed us to check in early so things started off well. But then we walked around the neighborhood and found it really "run down." I didn't feel safe walking around during the day. The rooms were musty and the sheets were "crunchy." I do like that we were close enough to Uber to the Staple's Center for $10 but I would pay $20 extra for another hotel.

We came to this hotel for just two nights and customer service was just horrible. The manager kept confusing the other employees resulting in overcharging us. On top of that we payed cash and they didn't give our change until we checked out. I would not be coming back.

Practical place to stay and feels very safe. We were there on family business so this is what we were looking for. You park inside on the first floor and walk right into the lobby. (Parking is either free or $5 extra, policy changes so not sure.) The location is great right next to Olivera Street, Chinatown, and Union Station. You can walk to all of them. The design and construction of the building makes the rooms very quiet, as other people have mentioned. Also very clean and well kept. There is nothing fancy or resort-like. also no restaurant or free breakfast - only coffee and tea. Only 4 floors which also makes it feel safer. The staff was very helpful and friendly. The people at the desk speak Chinese which was nice for us since some of our family are from there. 5 stars because it was exactly what we needed on our trip. We will probably be back next time we are in town.

If you trust my judgement, do NOT stay here! - On the edge of chinatown. This area is ghetto! Lots of homeless. Sketchy! - Old building, as soon as we stepped into the room, it smelled of moth balls. Not a good stench! Already setting preconceptions... Can I cancel my reservation?! - I selected this hotel for its price and also because it had a fitness center. Errr, all of the machines in the "fitness center" were broken! WTF! Hotels.com steered me the wrong way! - As other yelpers have reported, the walls are thin. If you want peace & quiet while you sleep as do I, then stay somewhere else! The weekdays were fine but then Friday & Saturday night rolled in--partiers partying until the wee hours of the morning... :| - Bed was old, hard, lumpy and saggy. I'm guess the bed is as old as the building! Impossible to get a good night's sleep. Have to reposition my body on the bed until I find a somewhat comfortable spot then hope i don' t move at all during the night. Errr, is this even realistic? Strap me down in one spot already! - The A/C unit had a heater function but it was broken. This was during the cold winter where the nights dropped into the 40s! Freezing my ass off in bed! + On the plus, the front desk staff were cordial to me, despite what others have reported. And other support staff were uber helpful as well. Next time, I am airbnb'ing in Little Tokyo!

DO NOT BOOK THIS PLACE!!! I had to to cancel due to time and location issue. They were UNHELPFUL and UNCOOPERATIVE, the representative LIED to me and told me to call the next day because the manager wasn't available. I called the next day a lady picked up and I asked her to transfer me to the manager. I'm transferred over and it's the same guy from the day before, this time he tells me that the manager is on vacation and that I would have to leave a message for him because he didn't know when he would be back. So, one he LIED to me and two they are withholding my money for a service I did not use and never checked in.

It was a warm and uncomfortable night...the A.C. was too loud to use. If you want to hang in Chinatown or Olvera Street, you can't beat the location, location, location. But, the beds were rock hard and the place has seen better days. We stayed here for the price and convenience of being able to nap or shower before going out for more. That being said, the hotel has some nice touches. The are actual paintings on the walls as opposed to cheapo prints. It think this was a much nicer hotel in the 1980s when it first opened up. Everything has a 1980s look. If I just had the money to own and operate a hotel I would so love to make this place into a sweet little boutique experience. It's sad that they have no vision. I found it was rather quiet once evening hit and the traffic went away. Yes, the area around is where there are many homeless folks, so that does not bother me other than it being very sad. The church in the area offers them some services, so they stay around. Next time it would be so worth it to stay at one of the fancy schmancy hotels is Little Tokyo.

They wont send you a Reservation confirmation until two days before your stay even if you request one. There were several misunderstandings based on their poor communication which management likes to handle by YELLING at guests on the phone which I had the pleasure of playing for my office on speakerphone. Also the hotel is next to a train which I understand is unpleasant.

The Metro Plaza is a good budget hotel - convenient to Union Station, China Town and the old historic district. I came in on the train and could not have asked for a more convenient location. The staff was very friendly and I was able to leave my luggage at the desk when I arrived too early to check in to my room. This is a limited service budget hotel. Parking is not free, nor is it in most downtown location hotels. Our room and bathroom were clean and functional. The bed, while not outstanding, was good enough. Breakfast is included and is about what you would expect and a budget hotel. I got a good room rate and would stay here again.

These guys are pros. With a reservation, check-in under five minutes. Room is ready, Wi-Fi password included, easy to find, and convenient to everything. Free coffee 24 hours, and breakfast included.

For a big city downtown hotel the price was very reasonable. Just like other reviews have shared perfect location (I took the train) and though it probably needs a remodel it met my needs perfectly. Everything was clean and the staff were all so nice. Except that there is no pool I can't see why it only has a 2 star rating. I was alone and female and felt completely safe. I came in before dark because it seemed wise. Nice little Mexican restaurant almost next door and had lunch and breakfast at historic phillipes just down the street. They have great French dip sandwiches. I'd definitely do this again.

You get what you pay for. In all honesty, it's a 2 star rated hotel for a reason. Staff was very friendly and accommodating. Just like other reviewers, you are in the heart of Chinatown and everything was walkable. On the flipside, you are in the heart of Chinatown where there are a lot of homeless and was definitely not a safe place to be out and about past sun down. WORST PART OF THE ENTIRE HOTEL = Parking Lot. Hotel guest must pay for parking but are not guaranteed a parking spot. They sell the parking spaces to the public for a cheap ~5 dollars a day. Who wouldn't bite at that if you were visiting the area. In the end, if you are planning on driving and parking your car. Be ready to either 1 - give up your keys as someone will "valet" it for you, 2 - don't leave or return to the hotel during busy hours, 3 - UBER EVERYWHERE. Parking lot is 24 hours for hotel guest so this was a plus. The beds are terrible, seriously terrible. They were stiff and no support. It was like sleeping on one piece of rubber, you moved if someone moved in the bed. Bathroom was the best part, clean, and definitely the more enjoyable part of this room. 90's layout, sheets, lights but this didn't really bother us. Flat screen TV and a AC unit that worked. Was provided a room on the 4th floor and the hallways were really stuffy, seems like the air was being reused like you're in an airplane. Weather was in the high 90's during the week but somehow only the lobby was AC'ed. This review is really to provide a realistic expectation of the hotel. The price for a room with 2 queen size beds? Probably one of the better deals you'll get in town and who goes to LA to stay in the hotel anyways? Enjoy your time in LA!

Clean room with good proximity to Metro Station and that's about all that's good. The hotel is old and run down and reeks of chemical cleaning products. The hallway carpets are filthy and need replacement. Our view (?) from wired windows left us wondering about safety here.

Metro Plaza Hotel, a budget friendly hotel in the heart of LA that I had pretty low expectations for, turned out to be quite the place. After booking 2 nights (Fri/Sat) at this hotel for the weekend of Anime Expo, I immediately got a feeling in my stomach re-reading the reviews. Turns out, this was the best choice I could have made on my pitiful budget. The hotel is in the heart of China Town, and directly across from a gas station and the home of the original french dip, Phillipes (went here for dinner, best French Dip hands down). The hotel is about a 7-10 minute drive tp the convention center, which was awesome as Anime Expo draws a crowd of about 100,000 and parking can be a real pita. As far as the hotel goes, the hotel staff was very friendly, and there were no unexpected hidden fees after all was said and done. Parking was not free, however for $4 a day in the heart of LA, I don't think many of us have the right to complain. Plus the lot if under the hotel and plenty safe. The room itself was plenty spacious for 2. TV, fridge, nice air condition, 2 beds, huge bathroom. Everything was well prepared, sanitary, and in full working condition. We didn't have a microwave but there is one in the lobby downstairs you can use. The included breakfast was also a nice touch. Though not a 5 star breakfast, the essentials are there (bagels, muffins, cereal, coffee, etc). The hotel was quiet throughout the night and the beds were definitely comfortable for us. All in all, if you're looking for a budget friendly hotel to stay at for a low cost, I would definitely recommend this place. It's very welcoming and for a fun filled weekend at Anime Expo, I'm glad I chose this place to crash.

I was only staying here for a night, by the time I was in the room, my boy found a bedbug on the bed. It was so disgusting and scared. We worried if we carried the bedbug or the egg back home. We couldn't sleep even though we didn't undressed. It is worst hotel I have ever stayed. Won't come back any more. Just be brave to stay in this hotel if you don't mind bedbug.

TERRIBLE, TERRIBLE, TERRIBLE, TERRIBLE !!!! None of my party had hot water in their rooms, restroom door slams shut in every room, vet noisy from outside crime & police sirens & helicopters and people yelling in general. Homeless people everywhere. Upon checkout front desk imbecile would not give me a receipt of my stay and was very rude upon any request needed for proof of my stay there. I WOULD NOT RECOMMEND THIS PLACE EVEN TO AN ENEMY !!!!

We needed a place near Union Station & found this one nearly across the street. Reserving on-line was easy. Everything was as they said it would be, but the parking attendant helped us greatly. The room was very large, with only the requisite furniture, so you'd have to call the furnishings, "spare." Still, everything was clean & quiet. The continental breakfast met the minimum requirements. The people behind the desk were nice, but you could tell they get a lot of different 'challenges' from the highly diverse clientele they interface with. Still, when we were in a bind, late, late at night, the security guy/parking lot attendant, helped us out. Overall, the place was clean, quiet & safe. You can't beat the price for proximity to Union Station.

This isn't the best place to stay in all of downtown Los Angeles, but if you need the convenience of a spot that's right next to Union Station (I mean it's literally a 5 minute walk) and a hot breakfast for the morning it's great. We stayed for 2 nights, and the lobby is the only way you can get in or out I believe so their was someone there for both nights we arrive well past midnight. That's nice to know. The staff is friendly, and tried to recommend a late night Chinese food restaurant since we were in Chinatown, but they weren't even too sure of the late night ones. The bathroom was spacious with plenty of towels and we had the basics in our room. The beds were comfy. We went to FYF last year when we stayed in this hotel, and we booked it again because it was also a 10 minute walk from there.

Ok I have read a bunch of reviews and I understand why people might be a little put off by the location, it's right across from a gas station where the guy talks to customers over a loudspeaker all night. Woke me up a lot. HOWEVER, I think this little hotel has a ton of charm. It's clean, safe, and very reasonable. Right around the corner is one freaking awesome dim sum restaurant, hard to find food that awesome so cheap. Around the other corner is a Mexican restaurant with fantastic food. I am a former business executive who spent most of the last 20 years traveling all over Asia. I no longer have an expense account with access to the best properties in the world. Now that I am retired it's important to me to find little gems like this. It's very reasonably priced. Breakfast is lovely, nothing fancy but everything they have is fresh and good quality. The staff is polite, attentive and kind. As a woman traveling alone, I felt 100% safe. The room they put me in is on the fourth floor right off the elevator. No noise (except the guy in the gas station across the street selling stuff all night long over a LOUDSPEAKER). Not the hotel's fault. The one thing I really struggled with is the bed in my room is very hard. Like sleeping on your granite kitchen counter with a sheet over it. Seriously if you like hard mattresses you will love it. Me, not so much. Maybe other people will like that. My room was huge, big comfy sofa, big table and chairs, refrigerator, large TILE bathroom impeccably clean ( and I am a clean freak). Bathtub very lovely, enormous and deep. Nice. Oh one last thing - good ice and filtered water, and coffee available 24 hours so you don't have to deal with bottled water and those stupid little coffee setups that are in every Hilton, Marriott, etc. I hate those things. Hope this review helps you make a decision on if this is your cup of tea, so to speak. Because of the granite beds and the gas station guy across the street I give it a 4.

Extremely rude manager. Called me a liar repeatedly and accused me of being racist towards the Chinese. This lady was ridiculous. Had to have my cell-phone records faxed in just to get her to stop calling me a liar. In the midst of the argument I caught her in lies several times, but not once did I cut her off and yell "you lie! you lie!" as she did to me. After I called her out on the lies she just set herself up for, she got embarassed and began saying that I was a racist, and blaming her ignorance on my lack of understanding of the Chinese-American culture.. C'mon lady, please... Save yourself the time, sleep on the sidewalk before you step foot in this hell-hole.

Biggest problem. Theft. We stayed here and I had my camera bag in the room. It was only by the time we got to our next hotel that I noticed it was missing. When I returned to ask about it. The staff were not helpful with the matter of this missing bag. My mother also had some of her belongings tampered with. The location was ok. Close to transport. Gave you a bit of a taste of what LA is like now.

For the location and the price, this place is great. Pro: 1) 5 min. walk to Union Station! 2) or a 10 min. walk to men's central jail (if that's your thing); 3) Above average on cleanliness and "new-ness." 4) Large bathroom, HBO on TV (but not many other channels). Con: 1) Yes, it does smell like Subway, but who doesn't like Subway? 2) Parking is very cramped but the attendant helps you park. 3) Forget about using the wi-fi for streaming video, e-mail and text speeds only. Misc: 1) $4 for parking per night; 2) Continental breakfast but you can find much better options right next door.

Um...the first morning I woke up here...when I woke up to shower, I was greeted by a big, fat cockroach chilling on the bathroom tile floor. Other than that!....The stay was pleasant. LOL. Bring your flip flops! The hotel provides free wireless internet, but you need to get the code from the front desk. Internet speed is sloooooow. We used it for searching movie times. Anything other than email - forget about it! In regards to toiletries, the hotel provides Pantene 2-in-1 shampoo and a bar of body soap. So if you are like me...you would bring your own body wash, conditioner, face wash, liquid hand soap, body lotion. The first time I stayed there, I went to the front desk and asked for hair conditioner...the guy gave me more shampoo...and acted like he never heard of conditioner. What? His mom or sister doesn't use it? The bathroom is a good size. Hotel provides complimentary continental breakfast starting at 6 am. Apples, bananas, white bread, English Muffins, different types of jam, orange juice, apple juice, coffee, tea. On the floors where the rooms are located - hotel provides ice machine and water dispenser across from elevator. The water dispenser is a nice touch, because I don't buy a lot of bottled water, and I heard the LA water isn't exactly the best tasting. Hotel room rate is based on double occupancy. There is an additional cost if you have more than two people staying in your room. Hotel doesn't smell like anything, other than Subway on first floor baking their fresh bread. They charge for parking and the garage is small, so it's possible you could get parked in, so let the attendant know when you plan on getting your car. The gas station across the street is soooo expensive! Compared to other gas stations I passed on the way to SGV, this one costs 20-40 cents per gallon more. The hotel is in a good location, almost across the street to Olivera Street and Union Station. Near Metro. Located on the outskirts of Chinatown. I'd stay here again, because I heard the hotels within Chinatown are terrible and dirty. This one is pretty clean, if you overlook the cockroach visitor. :)

If I could give this hotel zero stars than thats what they would get. This hotel is DISGUSTING. As soon as I walked into the room it smelled muggy and like crap. I decided to air out and that didn't do much. I couldn't take the odor so decided to check out and find another place. I reported the smell to the front desk and they could care less. AVOID THIS HOTEL AT ALL COSTS. IT'S DISGUSTING!!!!

Nice, Clean, Cheap, centrally located Hotel! A true 2 star Hotel!