wards234
Google
So it's not all negative but let's start with that. On arrival we were offered room 202 and it was filthy I mean disgusting the remote controls had food and dust that had been there a long time stuck in it, the bathroom door was 🤢 and that was enough. Also the layout of the room was very strange. Straight away I said it to the staff and in fairness they were really helpful. We were offered choices of other rooms. We took room 210. It was smaller, that's fine but still needed to be cleaned. They got it ready and we moved in for 8 nights. We went out and bought disinfectant wipes and bleach as it wasn't cleaned to our satisfaction. The bathroom smelled like urine. We cleaned the room and bathroom ourselves and I asked for more pillows which was no problem at all. Breakfast was basic, nothing I would really eat. The cutlery and plates had dry dirt stuck on them or were wet from the dishwasher, tables weren't cleaned after each person and glasses were dirty but the coffee kept us going. Overall this place needs attention and investment. Being a 2 star is no excuse for it being dirty. It needs a good deep clean all over, the doors and their handles, the light switches are all grimy and dirty in the room's, the lobby, the breakfast room. Everything needs to be cleaned and maintained regularly. New soap holders are needed as they are rusty. TVs are outdated, towels need to be replaced, they could invest in decent pillows.||Now the positive bit, overall staff are lovely, very pleasant and friendly, always willing to help. (Except the girl at Breakfast on Monday 20th Dec) The location is great. We came in December and the room was always warm, the water pressure in the shower is great. Wifi connection was strong. Bed was comfortable.And the location was ideal. Would I stay again? I'd consider it! I would not recommend people to stay here unless the stuff I mentioned is addressed. It is easily fixable and if the owners took that time and changed those things this place would be great. It was ok and we got by but next time I'll look at other places this won't be my 1st choice.