Metropolitan Touring

It’s my third time in Galapagos using Metropolitan Touring services. May 1992 Santa Cruz, June 2023 Isabela 2, La Pinta December 2024. Every time, it’s have been a life experience for me and my family. The food, the service, the excursions and the people have been amazing. Thanks to everyone who makes the journey possible from the Metropolitan Touring travel agent to the housekeeping, chefs, kitchen staff, pangueros, tour guides, the captain and crew; you have made my Galapagos vacation a dream come true and I will be back soon

My wife and I enjoyed the 5-day Northern Galapagos tour aboard La Pinta and had an excellent time. The boat was great, the food was superb, and the service was the best to be imagined. We could not have asked for more. I recommend this trip to all. We had an array of ages on tour, from 20’s to 80’s, and all had an exceptional time!

THE BEST TOUR COMPANY I’VE EVER DEALT WITH!!! I am from Canada and I was doing research on Peru and I was getting overwhelmed with what do to, where to travel, where to stay and I was referred to this company. Right from the first email, I knew I would be taken care of 😊 the lady that helped was Flormely Soto and she was informative, clear and fast. She booked us a beautiful tour starting in Lima and going to Cusco and there is an app we download that had our itinerary. Once we landed in Lima, Peru, Tomas was waiting for us at the gate to transport us to our hotel, once we got in our room there was a big gift bag waiting for us with chocolates, champagne, toothbrush/paste, Kleenex, etc. Throughout our 12 day tour, there was always someone with us, even a guide for the airports to check us in, help with our bags and show us our gates. We were well taken care of and the guides were very knowledgeable about the city, the architecture, Machu Picchu , morays, animals, economy etc. we learned alot from the guides and I enjoyed every minute of it Thank you to Floriano, Alvin, Denis, Kim, Zero and all the drivers for taking care of us. Highly recommended

We just returned from a 4 night Galapagos cruise on La Pinta. It was one of the most amazing vacation experiences of my life. The staff, accommodations and food were outstanding. I can't find anything bad to say about the experience. Even the rain didn't stop us from snorkeling. I highly recommend the company and plan to return for another tour.

We would highly recommend seeing the Galapagos Islands on the Santa Cruz II operated by Metropolitan Touring. The 90 passenger ship was very nice with lots of pleasant common space to relax when you were on board - a large library, bar, lovely outdoor covered deck area. The food and service were very good. All the staff seemed eager to please. There is a medical doctor on board the entire time. Transportation to/from each island was very well organized so there was very little idle waiting time. Our naturalist guide, Lola, was excellent. She was extremely knowledge and made sure we saw and learned as much as possible. There was a morning and afternoon activity every day so your time seeing wildlife was maximized. Sea kayaking and mountain biking were also offered, and there is a glass bottom boat for those who don't want to snorkel. Metropolitan also arranged our hotel accommodations and transportation to/from the airport. We were completely satisfied with everything.

I paid for 3 passengers to go to Cuenca on a tour of the city and the surrounding areas. One of the trackers was my senior mother (83) who got sick before the trip. I reported to the agent who told me there is no reimbursement for any of the paid costs. No reimbursement for hotel rooms or tour costs. The agent said they the tours are pre-paid and the costs not reimbursable. This was not disclosed at the time of purchase. Very unacceptable.

Bought two day trips from this company. The two types were wonderful with a fab driver and guide

Good staff, good organization, and quick in there respons on what's app. helpfull and friendly.