Mexitours

Our five-day Mayan Heritage tour was outstanding! Our guide, Edwin, and driver, Jose, took us to eight different ruins in four states and I can't possibly decide which spot I liked the most--from the mists of Palenque to the sounds of howler monkeys at Becan, it was all an amazing experience. Edwin was so generous in sharing his wealth of information about Mayan heritage, the ruins themselves, Mexican history and culture, and the natural environment. Jose's mastery of the roads was essential. Both were excellent companions for the week and wonderfully patient and accommodating of the children's needs. We would definitely do another tour with Mexitours! Thank you, Edwin and Jose!

Avoid this company at all costs unless you want to be treated like cattle and waste your valuable vacation time. Took Mexitours for 1/2 day to Xochimilco. It was supposed to be in English, that’s a lie it’s 85% in Spanish and 15% in English. I speak Spanish, my husband doesn’t and we could even sit together for me to translate. Even if we were early for pick up the driver was late and the minivan ( very little AC) was stuffed The guide refused to let my husband sit in front only to allow another young lady to sit next to him in the next minute !!!!!!! Took Uber back before the last “ activity” just to get away and not to pass out in the hot minivan meant for 12 where the guide crammed 20 people.

It was perfect. Had a package starting from Mexico City to Guadalajara. Tour guide guy Jorge knowing his stuff about the city history. Driver was friendly and professional. Service was fantastic. I will consider the company again.

DON’T BOOK THIS PROVIDER!!! Absolute rip off!!!! Tour I booked was in English. Turns out the tour was in spanish and english- so the guide (whose English was bad) translated back and forth. Spent all morning in a seedy bus then they dropped us at some store where we were supposed to do shopping- Museum Anthropologia was supposed to be half of a 5hr tour. In the end we only arrived there one hour before the tour ended. Outrageously bad!!!

I had a tour to Pueblo and Cholula. Eduardo was the guide and driver. He was excellent. He kept complete order to the group and spoke excellent English. He was very informed and made for an educational tour. I think we all enjoyed him. We could not have had a better group. There were 17 of us and we all interacted so nicely. It was so much fun. Some wonderful people from Columbia, a young guy from Germany, some Italians from Canada, and a bunch of us from the states. I wish I would have found a way to keep in touch with some of them. We went to the temple and church in Cholula and a few places in Pueblo. Lunch was provided and it was at a lovely place and very good. It took me by surprise how good it was. I Didn't expect such a great lunch. It was at Hotel Colonial. We even had 25 minutes to shop in the market in Pueblo. Would recommend.

It‘s a tourist trap!!! I booked a tour to Valle de Bravo for the day of the death and it went terrible! First, we drove around Mexico City picking people up for over an hour. We finally started our trip, which took over 3 hours. Once we got there, we were rushed to a boat full of people. By then it was 4 pm and we hadn‘t eaten anything. On the boqt they sold food (what a coincidence!), but the options were very limited and it was overpriced. The guide didn’t even know what we the tour included and asked people for the itenerary. They took us to see some waterfalls and wouldn‘t even let us off the bus. The town was packed, so we spent a lot of time stucked in traffic. The guide then told us that the parade (which was the main attraction of the tour) had been cancelled because of the rain. Later we found out that it was a lie and we just missed it. We then walked around for a while, but there‘s not much to see. The guide kept insisting that we go back to the city, because he had some tour the next morning. Finally, we got on the bus and drove back to the city. Summary: pay money to spend your day sitting on a bus!

We bought 2 tickets for half day Mexico City Highlight tours with "English speaking guide".There was onlyone guide who was speaking in Spanish only all day long. Did not seem interested in translating in English.Boring and looked like he had no knowledge about anything. Donot book it if you are not a Spanish speaker. Basically just took us to city center which is not hard to find and a free museum. Mexico city is beautiful, but dont waste your money here.

We booked a hike to Cerro del Muno from Sayulita and had the best time. Our guide, Salomon, was great and very knowledgeable. Would 100% recommend.

I wish TripAdvisor hadn't strayed me wrong, but they totally did. My reservation was for three individuals traveling to Puebla and Cholula from Mexico City. The description shared that the trip time would be 10 hours long, we'd be picked up at our hotel at 8:30am and we'd be able to see the Pyramid in Cholula followed by the town of Puebla with a knowledgeable guide. Sounds great, right? What actually happened was one of the worst tour experiences I've ever had. Quick summary - the total trip time was 13.5 hours, it was incredibly unorganized, and the tour guide was actually sharing misinformation to everyone. Read on for the full, and painful experience. We're picked up at our hotel in Polanco about 15 minutes late, and are dropped of at the Monumento de la Revolución because we need to transfer buses, so far, nothing alarming. We group together based on destination, and it takes one hour to organize everyone together. The bus arrives, we're pointed to where to go and this is where it all starts. The bus actually smells horrible, just like a port-o-potty, and they overbook the tour so that families can't sit together. What transpires is 20 minutes with the "organizer" who is directing people off the bus, back on the bus, etc - basically sheer chaos with no end in sight. Once we're on the road, it's 10am, and we wasted 1.5 hours waiting for the tour operators to get organized - as an FYI it only takes 2 hours to get to Puebla from Mexico City, which means I could have Ubered there easier. By the time we start driving, there's no stopping and without a restroom. We knew it was going to be terrible once the tour guide shares that the UNESCO site we're seeing is not considered a pyramid - WRONG - it is!!! We arrive at the pyramid and everyone needs to use the restroom, so we get directed to a place that requires 5 pesos to be inserted in a machine - who has coins?!?! It's 12:30 pm and we wait another 30 minutes for the tour operator to obtain the tickets to enter the pyramid (something that should have already been done). Now it's 1pm and we only get an hour to see the ruins and the church at the top of the pyramids. By 2:10pm - 10 minutes late, we head from Cholula to Puebla which takes an hour. We're directed to a dank looking hotel for lunch at 3:10pm and my friends and I call it quits on the tour and leave. The tour guide let's us know that the bus will be leaving at 5:45 pm from a textiles market, so we enjoy our day and meet them there. Unfortunately, some incompetent passengers are lost for 20 minutes, which means that we leave at 6pm and arrive back to Mexico city at 9:30pm. Was it worth $62 per person, 13.5 hours of my life, and a guide that couldn't speak English very well? Goodness NO!

We bought 2 tickets for half day Mexico City Highlight tours with "English speaking guide".There was onlyone guide who was speaking in Spanish only all day long. Did not seem interested in translating in English Boring and looked like he had no knowledge about anything. Donot book it if you are not a Spanish speaker. Basically just took us to city center which is not hard to find and a free museum. Mexico city is beautiful, but dont waste your money here.

Great if you like to shop at tourist traps and speak Spanish. If you're interested in the actual historical sites don't bother.

They take you to tourist traps for shopping and generic food. They also drive you around needlessly for no reason and have very little historical notes. Same lame jokes over and over.