Mezzanine Tulum, a Small Luxury Hotel

We had such a great stay here. It’s a super quiet, cozy boutique hotel with only 9 rooms, which made it feel really peaceful and special. Our room had an amazing ocean view—we loved waking up to that every morning. The food was delicious, especially the Authentic Thai dishes. The staff were all so friendly and helpful. Big shoutout to Jacquline for giving us awesome tips on where to go around Tulum. Would definitely come back!

The best hotel I’ve been to. The staff was great and so very kind and welcoming. I upgraded to the sea view room and I loved it. Jacqueline and David were very attentive and helpful with anything I needed or wanted. The place itself is very beautiful and well looked after, no detail goes overlooked. It is located inside of a national park which makes it a unique experience. I visited as a solo traveller and felt safe and comfortable.

I spent four nights at the gorgeous Mezzanine Tulum, unwinding from a busy schedule. My sea view room overlooked the ocean, and I spent my evenings falling asleep to the crashing waves.||The property was quiet, and the staff went above and beyond to make sure my stay was special—even telling me about their Mayan heritage, and helping me practice my Spanish.|Everyone had a smile on their face and everyone was very kind, especially the front desk staff and servers.||When it comes to food, I think breakfast is this hotel’s speciality, with fresh juices and healthy options. I enjoyed the vegetarian options for dinner, and would have liked more salads to choose from. ||Their sister property Mi Amor was a dream to spend the day at lounging in the infinity pool overlooking the ocean. I visited the spa twice where Adé took very good care of me, and will definitely be back!

The Mezzanine is a special place. Tucked inside the National park, it is peaceful and quiet and absolutely stunning with Caribbean and jungle views. The staff could not be more kind. They think of every small detail and truly cater to each guest specifically. My wife and I visited for several days on our babymoon and absolutely loved it. This is a must stay if you are visiting Tulum.

Mezzanine was an absolute gem and the exact oasis we needed! With only 9 rooms, the staff gets to know you well and you’re treated like family. Everything was immaculately clean and taken care of. The food was AMAZING 🤩-we had a blast with Chef Jakkree doing the Thai cooking class our first night, and Asael was the most amazing and attentive waiter! (They were all awesome, but we had him several times.) ☺️ You’ve got to have the Tom Kha soup with shrimp, Pad Thai with fish or shrimp, and the coconut ice cream for dessert! The breakfasts were amazing as well. ||Jacqueline was an absolute gem-she was so kind-she was never without a smile on her face and gave great advice when you asked for it. ||The penthouse room was 100% worth it-with the private balcony and sitting area inside. The bed was so comfortable and the memory foam pillows were a real treat. The pictures are from room 10. ||I liked how calm being inside the national park was, and how we could conveniently walk to both the sister property, Mi Amor, for a swim or to eat as well as the ruins to the North. There was fun wildlife such as iguanas and these cute mammals with long tails along the trail! ||I will note that if you come during the “slow season” there may be some unexpected changes, like no turndown service, but definitely not a reason to skip out on this place at any time! The other touches of personalized service made up for it. ☺️ ||We felt like we were at a bed and breakfast with superior service. We can’t wait to come back! 😍

WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. They services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and an excellent place to stay.

Hotel Mezzanine in Tulum is one of those places where the setting does most of the heavy lifting. The view from my room was five star all the way. Watching the sunrise and sunset without even leaving the bed felt like cheating in the best possible way. The food was decent nothing wrong with it but the menu was limited. After a day or two you start running out of options. Service was pretty good friendly and attentive enough to make you feel taken care of without hovering. Overall it is a solid spot with a knockout view and a relaxed vibe. I would call it a high three maybe a low four out of five mostly for the scenery and the laid back feel rather than the food.

Really good and nice place to stay. From the start checking in from the front desk and the front people were very nice and helpful very friendly and very nice. The people at the bar and the restaurant even the chief cook comes to the table to verify our orders and the food was delicious and freshly made with the best ingredients and the drinks also from the bar. Rooms are cleaned and ready for the guest to have a nice, clean and comfort to stay inside while outside swimming pool are also clean and well maintained.