Mi Casa Hotel

nothing to complain about my experience was great. when i checked in i was a helped with my stuff and guided to my room by a worker who also checked my room before i settled in making sure everything was good. the a/c unfortunately didnt work but he changed my room within 30 seconds into a way better room. rooms were clean modern welcoming. i did have to change rooms a 2nd time due to a leak being in the bathroom ceiling but no worries things happen. ive been here for a total of 4 days 3 nights and havent seen any bugs. the breakfast wasnt bad for free breakfast. id recommend for a couple trying to travel but dont wanna break the bank.

The guy working the front desk when we checked in was the actual personification of the stereotype of a self centered smartphone obsessed youth. He acted annoyed he had to get off his phone to check us in. We got to our room and it smelled like someone smoked marijuana in it. Told the front desk guy about it and asked if we could switch rooms, he said maintenance would have to see if they could do something about it first (acting annoyed the entire time). Said it would be 5-10 minutes. After 15 minutes I asked if we could just switch rooms, he said no. I tried to communicate with him, he replied with the shortest replies with the least amount of information and thought he could give. It was like pulling nails to try and get info from him. Over 20 minutes later, maintenance finally showed up. Didn't speak any English, had to communicate through a translation app on his phone, which is fine with me but he acted annoyed that I didn't speak Spanish. He said the smell was just the disinfectant they use. He actually tried to grift me into thinking the marijuana smell was disinfectant. I told him I did not believe him. He had me go to a different room to smell it. The second room did not smell like marijuana but smelt even stronger of cigarette smoke. Then he showed me a third room that I said smelt fine, but he must not have understood me because he took me to a fourth room to smell. He kept shaking his head and acting annoyed between rooms like it was my fault their rooms stink. That fourth room smelled fine too, I gave him the double thumbs up to make sure he understood that that room acceptable. He just said "front desk", so I went to talk to me Sunshine and rainbows who just gave me cards to the new room, saying nothing the entire time. I thought the kid must just be a relative of the owner at first because I could not imagine him being able to keep that job, but I don't think anyone there cares about the place or people at all. Stay away from this place, horrible rooms. Only thing worse than their rooms are the people that work there.

We actually stayed about a year ago in February but that wasn't an option by the way. I didn't mind this hotel, we only booked it for the location being so close to Universal. The room smelled like water, take that as you will. the lamp stand was dirty like in other people's pictures. There was also a little spider web and spider on the lamp. The pool didn't seem that clean and the hot tub does not work. The pool was freezing btw, we could barely stay in it because it was so damn cold. The location is fair, being by International drive caused a lot of traffic on the way to Universal. I don't remember seeing the staff much, they never came in our room to refill towels or anything either. The beds were pretty comfy though, it's not the worst hotel to book if you're just looking for a place to sleep that's not too expensive.

We came they didn't have bedding for our 3rd and 4th guest on the sleeper on the first night even though we called in. Location is great. Breakfast is nice but eggs were watery (just add water kind of scrambled eggs). No daily cleanings until after day 3. The cheapest prices in town but also the place is run down and falling apart. Everything is holding on with caulking.

I recently booked a stay at this hotel 12/30/25-01/01/26. I checked in around 11:30pm, but didn’t go straight to my room because I needed to go to Walmart that is less than 5 min away. I got back to the room 135 after 1am. I checked the beds to make sure there weren’t any bed bugs. I didn’t find any bed bugs, but there was hair on the sheets. I was disgusted, but there was another bed in the room that was ok, so I was just going to sleep in that bed. No biggie. The remote was very sticky and nasty. I checked the bathroom next and a baby roach met me. My 5yr old son started freaking out at that point, stating he was ready to go home. I picked up the phone to call down to the front desk and there was another roach running around in the cradle. I immediately grabbed all my stuff, and physically went down to the front desk. The receptionist didn’t look surprised when I told her there were roaches, and I also showed her the pics. She then gave me a key to room 350 to check out to see if I wanted to stay there. This room immediately smelled like mildew when opening the door. Beds checked out ok. The tub was full on running and wouldn’t turn off, but I wasn’t paying the bill. I tried to call the front desk and the phone didn’t work at all, so I had to call from my cell phone. When opening the door to go back downstairs there was mold all around the door frame. I felt like my hands were tied that late in the evening to find another hotel. 10/10 would never recommend this hotel. The staff was nice though.

Do NOT stay here! It's almost like the Bates hotel - that scary! There was a dead roach on the bathroom floor when I checked in & I had to wait for a room to be cleaned! How can that be? I was scared to shower in the shower. Paint was peeling off the walls. Didn't seem to be in a safe area either. It is convenient to the convention center - which is why I booked here. Thank goodness I was only there one night. I was trying to save money -- but it wasn't even that cheap! Trust me -- spend a little more to stay ANYWHERE else!

Stayed here with my family for a few nights. Pros: good price, complimentary continental breakfast (decent overall when it comes to something quick and cheap for the whole family), great location Cons: cockroaches, old rooms, DIRTY! - we had dirt and rocks on the floor as we walked in.. they didn’t have extra blankets and linens for the sleeper couch even though we called in early to verify (and they had said they would!), slow room service.. we had to set a bag of trash outside our door cause it got full and it took them over 24 hours to come pick it up.. even though room service cart was near our door twice in that time. If you’re on a budget, this could be a decent spot… but you get what you pay for and this wasn’t much.

Very disappointed. Hot tubs were broken/cold, sheets had cigarette burns, comforter had huge rips on both sides, there were only 3 small pillows (uncomfortable- I bought 2 new ones just for the nights we stayed), and a tiny tv. The first associate was sitting, looking at his phone when we arrived and didn't look up or acknowledge us until I said something. The rest of the staff was nice through the week. There were unexpected charges upon arrival- the $50 deposit and $35 charge for room upkeep. Trash was only changed after the first night with no new liners put in, then again the 3rd day (with liner). We had to get our own towels (which were very small and exceedingly poor quality). The bathroom had a hair dryer, which was a plus, but nothing else except two small towels (no hand towels or wash cloths), 1 mini shampoo and 1 conditioner, and 2 soap discs. The shower curtain also had tears along the top and wouldn't stay closed on either end. The tub had a large hole in it that was covered/patched by a rubber mat. The breakfast was scrambled eggs (runny) and sausage, white and what bread, waffles (then one day with bagels instead), and 2 types of cereal. Big let down but I bought peanut butter to salvage. The pool was nice and plenty of seating. The poolside restaurant/tiki bar was great with wonderful staff. Oh, and we killed 5 bugs in the room. The rest of the place needs some serious work (apart from the lobby).

Hi to anyone looking for a budget family hotel check this one out all in all good hotel needs a few updates but very clean and comfortable and quiet. close to the attractions room we're specious beds and bedding comfortable.even have a sofa bed beside 2 queen beds pool was really nice and a hot tub and handicap access to the pool a bar is also located there drinks by the pool. breakfast was decent pancakes toast coffee eggs sausage juice something for everyone honey . My suggestion is go early and beat the rush.staff was friendly looked out for you mi casa keep it up looking for my next stay. Concient for shopping restaurants and parks Walmart less than a mile

If I could give a zero star rating I would first room we had looked like the ceiling over the tub was going to cave in and collapse room had musty order. When we got the second room musty smell once again this time the toilet is always running, shower water is lukewarm at best. Yup time to book somewhere else

Our room a/c didn't work so they moved us to another room. They gave one towel and when I asked for another towel they told us we had to bring the dirty ones down to the front desk to be replaced! They only clean the rooms every 3 days as well- the place was crap!

The only good thing was the bartender at the tiki bar. Stayed three nights and tried to get ice about ten times and no ice I think they were all broken. I asked for towels and they didn't have any. The sink was stopped up. They didn't have room service and the place is rundown and dirty. The breakfast was lousy. I won't go back

Save your $55 per night and skip this crap hole. They say you get what you pay for, but this place isn't worth $55/night, more like $20/night if that. I've traveled across the U.S. and several other countries and this was the worst hotel experience. My room had mold, white bugs, bed bugs, clogged sink and clogged toilet plumbing issues, dust everywhere, stains on the walls and linens, hair that was not my own in the sheets, termites on the wooden bed frame, and my shower was cold even on full hot setting. I lasted an hour in that *crap* hole then checked out at the service desk, all I received was a sorry. I asked for a refund for the following nights booking and they denied my request and instead gave me a 3rd party phone number to call, request an email for the refund, and once I receive that email then the hotel would be able to give me a refund. My booking also had an added insurance fee to protect my stay and this location did not follow the insurance's guidelines. Do not book here ever. Sorry I didn't get any photos to share, I couldn't run out of that place fast enough.

EVERYTHING! This place is a nitemare! I walked into the lobby and knew I was gonna have a problem. It wasn't very inviting. It looked OK at best. Had to go outside to get into the room almost like a motor lodge experience. Got to the room it smelled musty. It was nasty. I took pictures, but you have never ever in my lifetime. Stay in the place this horrible. Went to the bathroom. There was brown stuff staining all over the walls that clean somebody's hair on the floor. There was rust in the drain stopper in the tub there were no hand holes too small but they were called bath towels, and one face towel. It smelled horrible inside. this place should be condemned is by far the worst hotel I've ever stayed at.