carpenter99
Google
This hotel appears to be a 2-star property and is quite run down. From my observation, it does not seem to have been well maintained since receiving its TripAdvisor award in 2013. The beds are in serious need of replacement, the sheets were thin and stained, and the grounds and pool did not appear to be kept clean. Many items were broken, including chairs, hooks, towel bars, and door chains, and the furniture overall was very worn.||On our first night, the AC in our room malfunctioned and began screeching loudly at 1 a.m. The foam-style mattress was old and sagged so deeply that we could not lie flat. I honestly felt like I was sleeping in a Lazy boy recliner. There was also no hot water our first 24 hours.||We changed rooms on the second day, but only after quite a bit of reluctance from the owner. Our new room had functioning AC and hot water, and the bed was somewhat better, though still saggy. There was no interior lock, as it had been forcibly broken off, and the deadbolt did not fit into the strike plate (slot). The TV did not work, though that was not a major concern for us. We did have nice towels in the second room. ||If someone I knew were planning to stay here, I would strongly encourage them to choose a different hotel. The overall high score on TripAdvisor is baffling, and the photos online were misleading—they did not reflect the condition of the property upon arrival. My husband and I both felt that with some basic repairs and care, the hotel could be greatly improved. Even small details, such as the condition of the soap dispenser and shampoo/mini soaps they supplied would help. The photo of the sheets is directly after entering the room and before resting or sitting on the bed. Note the stain and indentations. ||On a positive note, the employees were friendly, the walkway leading to the bungalow rooms had nice greenery, and the pool area had plenty of seating (though quite dirty so we used our towels to sit on). The location was excellent—an easy walk to town and several tasty restaurants.