Indiana_Jonesse
Google
This is a new hotel in training. In my opinion, there are main basic needs that a guest needs mainly; safety, cleanliness, hot water and internet. The rest are called amenities or perks that separates a 3 star hotel to a 5 star hotel. An English speaking staff would be nice but not as critical as the others mentioned above. They have the cumbersome old fashioned keying system, a key that is hard to slide in the hole.||After two unpleasant surprises and a full day wasted from hotel hopping, I came to this place and hoping to settle. I was already in town, I called the hotel directly to inquire on rates. The manager wanted about 30% more so I booked online. I arrived and the front desk staff barely spoke English. I made it to my room, top floor. It was nice, clean and new room, I can still smell its newness. I even have a tiny kitchenette. The bed was so inviting with its bright white linen. Bath towels look brand new. ||During the day, I made calls to tour outside of town and found one to leave early morning. I explained to front desk that I will check out for one day and return the next and if I can leave my luggage in storage. It took so much effort for my tour guide to explain this. When I returned, they put me in the same room but it was not cleaned. They also had a hard time finding my luggage. Again, the tour guide translated. After a day sleeping at the ger with no shower, I was told there was no hot water in my room that I have to come down to a different room to shower. Do I have a choice? I came down and waited for a good 20 minutes for the water to turn luke warm. For a country that is very cold, they seem to be content with luke warm shower. But I do not know if they realize that a foreigner may not be accustomed to that. Or I am not sure if this is a 3 star water requirement. It may be different from a 5 star. But so far, I have encountered this luke warm water since I arrived and also the other hotel. There was no luke warm water there, just plain cold. ||Upon my return, the power went out in the middle of the night. The internet has been down all day. This happened two days in a row so far. ||It seems I am the only foreigner here and I did not see any other guests. I do not recommend but then I am not sure if other hotels are any better. ||The lady at the front desk did not speak good English. So I showed her how to use the translator online and she was happy. Perhaps she can communicate with future guests better. ||NOTE: There is kitchenette but not all the rooms.
