Mildom Hotel

Amazing breakfast buffet 😃 Helpful stuff speaks good English Rooms are simple but OK for budget I would say. Just stayed for 1 night. Quiet and dark so you will be able to deep sleep

I stayed here for 4 days. It has great location, walking distance from some famous landmarks like Zenkov Cathedral. The room is well maintained and it is clean. The staff are hospitable and accommodating. They are very good in customer service. Some of them may not be able to speak English but they will try hard to assist you to exceed customer satisfaction. Thankful for all of them. Well done! Keep it up!

The room very spacious. The bed is comfy. This hotel does not have elevator.So it very hard for traveller with huge luggage.the receptionist told us that they will help carried your luggage and when it arrive at our room, they are like forcing us to pay tips.The WC does not have bidet.The wifi does not function well. Not very good experience to stay there.

Very bad experience we had in this hotel. We are a family of 6 people , so we booked 3 rooms and contacted the hotel a long time before our arrival to have the rooms in the same floor near together. One day before our trip, I confirmed the availability of the rooms and made sure that rooms will be ready by the check time. When we arrive at 5 p.m . One of the rooms was not ready yet, they try to fix the door! One more thing, there is no elevator!! Just stairs and as parents are suffering from their knees, it was painful to reach the third floor every time we want to go outside the hotel! They booked for us on the third floor and when we asked to find others at the second level they said it is full booked!! We asked them again in the next days as we will stay here for 7 days, they didn’t find any for us!! We reserved the rooms a month ago and they must give us the priority and respect our needs but!!! When I want to talk about the worst things in this hotel, I can say: not cooperative, rooms are narrow and not spacious, old furniture, old towels, not clean mugs, carpet inside and outside the rooms are dirty, bad housekeeping as they just change the towels when we ask, and just put sugar and tea without cleaning very well or vacuuming!! The water tap in the master room was damaged as it was movable and we notified the hotel. They sent us a plumber next morning and knocked the door two times and we didn’t open as we were sleeping and tired! The third time we heard someone knocking the door then opened the door then closed when we screamed! The sign door board not works in all rooms at this floor!! So, guest can’t send any message such as not disturb or clean my room!! You have to lock the door to feel safe. There are a lot of long stairs even in the entrance!!! No pullman at the time of our arrival to help us to carry our luggage which forced my sons to carry the stuff to the third floor which is not polite to let the guests to serve themselves! The women work in the reception had nothing to do with our requests!! They must ring us vis the telephone if something happens or they need anything regarding our rooms. About the given rooms, noisy and not comfortable! The only good thing in the rooms is the beds which they are comfy. Otherwise, nothing is good !! I was clear and honest in narrating my experience.

The room was old and poorly maintained. The floor and carpet were dirty, and the toilet was absolutely disgusting. Staff is okay they're helpful but the place itself is not nice at all.

The room was very clean, which made our stay comfortable. However, one thing to note is that the noise from the road was quite loud. We could hear every car passing by, and it made it difficult to sleep. The lack of soundproofing in the room made it much noisier than expected." & the ambiance of the room was nice there is no elevator but staff help us to bring luggage to our room. Breakfast was very delicious worth it..

There is no picture to share as I booked for the other people. The reception was not able to find reservation which too 10 mins finally got it. The room was at the basement with basic facilities~ anyway with discount 50euro per night~ maybe for the ones with budget ~ stairs from both front and back doors, looks dangerous ~ no elevator found, so no big suitcase!

The hotel location is good, super near the Abai Opera House, Zenkov Cathedral and other landmarks. The room size and amenities are reasonable compared to the price and clean but we didn’t receive much friendliness from the hotel staff. All in all it was a good stay.