HSI C.
Google
Staff saves Hilton!
From the moment I stepped out of the cab at check-in, the concierge was extremely helpful, assisting with our bags and keeping them safe since we couldn’t check in early (3 PM). We took the opportunity to walk to a nearby mall and enjoy our time, and throughout our multiple-night stay, the staff were consistently kind and welcoming whenever we entered or left the hotel.
The receptionists were nice, efficient, and got us checked in quickly. The security deposit is 6,000 baht, which is expected from Hilton, especially when other hotels ask for a minimum of 1,000 baht—just make sure you’re prepared.
You will definitely run into entitled tourists, but don’t let their behavior upset you. Sometimes common sense isn’t too common, especially when it comes to showing courtesy in a country that isn’t your own.
The free Wi-Fi was slow. You’re better off getting an eSIM and using a mobile hotspot, unless you plan on paying for Hilton’s Wi-Fi day after day—which I wouldn’t recommend.
The view from the room is nice, but honestly, Airbnbs that feel more like home can save you a lot of money plus you support locals that still make the stay feel just as great. Sometimes these hotels just aren’t worth it for the price but the staff here have jobs so it's a double edged sword.
There was also an eagle outside that appeared to be tied up for tourists. While I understand the attraction, the animal looked stressed, and it’s something worth being mindful of.
Lastly - tip the workers, not Hilton. The staff are what make the stay worth while.