David L.
Google
Thank you for having us as guests and for the wonderful stay. There were several things we loved about our room that I would like to share:
Room:
1) It was very spacious and nice to have a room with separate beds for our entire family of four.
2) Mini kitchen: having a room with a fridge, freezer, microwave, and stove seemed a litte excessive at first but we ended up using all of them.
3) Room was clean and nicely styled
Service:
1) Our interactions with the hotel staff, especially the front desk were very positive and felt very personalized. They provided great recommendations for both dining and activities. The hand drawn profiles in the elevator is a creative way to introduce the staff. Thank you to Dong, Aika, and Uraru for helping us with recommendations, activities and helping set up our luggage delivery to Narita Airport.
Location:
1) near multiple main train stations
2) near police station which made it feel very safe
3) near great dining options all within walking distance
4) near activities such as Ueno zoo or department stores for shopping and dinning.
Overall:
We enjoyed our stay and were very comfortable. We would love to stay here again in the future.