Melissa B.
Yelp
Tony and I stopped in Clarksburg WV today on our way to Morgantown for another one of my cancer treatment. I had been wanting to check them out and was excited he was with me. Normally anymore, I go alone, so I enjoy when we can dine somewhere new together.
We arrived and entered into the lobby area, NO HOSTESS. We literally waited 6 minutes, I was looking up a number to call them when she came into the area. "Unapologetically she says, "Can I help you?" I said "Yeah we want to eat"...I should have turned around right then and left.
We were seated and then a few minutes later Melissa arrived to get our drink order. I took a Coca and Tony a Budweiser. Then she left again, a few minutes later, she said "Oh I forgot your bread" gone...a few minutes later brings bread...oh I forgot the butter, gone!! Finally she's back, I said "We are ready to order!"
I ordered the shareable Platter off appetizer section, sausage, Sauce with Hungarian peppers, Provolone cheese wedges, fresh ricotta balls and cocktail meatballs... exactly how advertised!! Tony had the Senior Rigatoni with Meat sauce & 1 meatball. She brought us a basket of four slices of Cold Italian Bread out of the bag from Tomaro's Bakery (that's what it tasted like... definitely not made there!) With butter.
Tony also got a house salad of lettuce, shredded cheese and some diced tomatoes with ranch dressing...bare bones salad!
When our food arrived, Tony absolutely loved every bite...not me!! He said "I can tell something wrong, what is it?"
Well, my food was absolutely cold, nothing not one bite was hot or remotely warm. My cheese wedges didn't even string cheese out of them when I took a bite...the Fresh Ricotta balls looked and cut like meatballs on outside, very good taste inside but cold. The cocktail meatballs and sausages were all dried up and very cold. I was not happy!!
We were sitting near kitchen door and could hear the cooks complaining loudly about all the food they were putting out. They were not happy to be there and one lady never missed a beat or took a break. I told my hubby I was not sending food back. The cooks already upset, didn't need anything done to my food...so I didn't eat much
Waitress wanted to know if I wanted a box, I told her no thank you.
The cashier asked if everything okay, I told her no and explained. She offered to get a manager but still took my credit card for payment. No need to complain now, already paid. Never going back...there customer service was shot-tee in every aspect of our visit. I was very disappointed..this restaurant around since 1937... original owners would not be happy... don't even know them but to be in business over 80 yrs, they did something better than they are now
I don't recommend at all but this is based on my horrible experience with bad service, bad food and well bad everything.
Good Luck!!!