Travelqueen7177
Google
We had a truly memorable stay at Mine Hotel. The location is absolutely unbeatable – right in the heart of Palermo, the best neighbourhood to base yourself in when visiting Buenos Aires. From cafés and boutiques to tango venues and leafy streets, everything you want is just steps away.||The staff were consistently warm, attentive and welcoming. Special thanks to Claudio, who genuinely went above and beyond throughout our stay. He offered thoughtful recommendations, helped us navigate the city, and even guided us to one of the best tango shows we’ve ever seen – Rojo Tango. We’re incredibly grateful for how he elevated our experience.||We would also love to acknowledge Sophia, Nadina, and Tomas, who were always ready with a smile and happy to help. Their friendliness made the hotel feel wonderfully personal.||The lobby is lovely, and we appreciated the little thoughtful touches – especially the water station and the chocolates at the entrance. The bedding was comfortable, and the room had a warm, cosy feel.||⸻||Areas for Improvement||While we enjoyed many aspects of our stay, there were a few areas that we felt could be improved to make the experience even better:| • Breakfast Variety & Efficiency|Breakfast became quite repetitive. The selection was the same every day – mainly cold cuts, omelettes, pancakes and pastries. After five mornings, it felt limited.|There were also delays at the buffet: for example, the toast basket would be empty for 5–10 minutes, so by the time it was refilled, we had already finished the rest of our food.|At peak times, the space also felt very overcrowded, and at times there were guests with nowhere to sit. Given that breakfast is something guests look forward to, expanding the breakfast area and offering more variety would make a huge difference.| • Bathroom & Room Features|The shower cubicles felt a little dated, and the tiles could use a bit of freshening up. Water pressure from the shower head was only average.|The sink area was quite small, and the tap was positioned so high that water often splashed everywhere.|These are small issues, but improving them would really elevate the room experience because everything else – especially the bedding and overall comfort – was lovely. It’s important to note that these girls were working hard but need more hands on deck at busy periods. ||Mine Hotel has so much charm, an incredible location, and a team of genuinely wonderful people. We left with great memories and warm feelings thanks to Claudio, Sophia, Nadina, Tomas and the rest of the staff. With a few improvements to breakfast and bathroom fittings, this already-wonderful hotel could become exceptional.