nedp886
Google
The hotel has a stylish design, and a decent location, but that is where the positives stop.||Several service and comfort issues let it down substantially. ||Only one toilet roll was provided for the entire stay, for two people for two nights, the others we snuck into our room from the dining room bathroom cupboard. Body wash another BYO, two tiny pouches, hardly enough for even a wash. ||The Wi-Fi was so slow it was unusable, and when I asked for an extra pillow I was told none were available. Ignore the alleged parking options or vallet parking, they have neither, and when you call tell you to park in a parking station, no direction given. ||The hotel is charging €3 for an in-room coffee pod, and tea bag, which feels excessive, especially when even small B&Bs include this for free. ||More concerning, we were locked INSIDE our room due to the deadlock not having an interior release, which raises safety issues.||The walls beside the bed had visible stains, detracting from the otherwise smart design, but tired look of the room. ||The air conditioning couldn’t be set below 20°C, even with staff assistance, which made the room uncomfortable in the middle of summer. There was no view (see pictures) and in bathroom both towel racks and shelves for soap were missing.||The night receptionist was so lazy and slovenly it wasnt funny, and really could not give a stuff about anything other than his food delivery. Also you will need to walk up four floors to get a key to the elevator on check in, no assistance provided. ||The few upsides, breakfast was excellent, and the staff who manage breakfast equally so. The location was also very good and central.||Pictures quite misleading however, see the ones I have included for the real experience.