T2782HPsusanb
Google
After staying at Hotel 88 Shinsaibashi in Osaka and the Blossom Hotel in Kyoto, both hotels setting the bar high for our expectations of all hotels, the Miroku was such a disappointment. From the moment we arrived to find chaos in the lobby, the computerized self check-in not working and very few staff to help out we felt a huge let down from our two previous experiences. Our room at almost $400 CND was much more expensive than the two previous hotels yet lacked the service, the cleanliness and the lovely staff of the other properties. Our room, 104, had walls that looked as though they hadn't seen a lick of paint in a long time. A hockey arena has fewer dings in the walls. There was no where to hang anything once the four hooks on the wall were used. How much does a coat hanger cost? There was one window that was covered with opaque glass. Pulling it aside we would have looked into an alley so we understood why it was covered. The upside was that the bathroom was a nice size but other than that, we couldn't wait to leave. Unlike our two previous hotel stays in Osaka and Kyoto, there was no guest lounge providing complementary coffee, lattes, cold drinks or snacks. Such a disappointment especially for the money. While some rooms at this hotel might be lovely, ours was not one of them. Hopefully someone will check on the condition of the walls and paint them soon.