Miroku Nara by The Share Hotels

Super recommended the Japanese style suite!!! Huge, super comfortable, gorgeous interior... The position is also very comfortable, just a short walk from Nara park going upwards. Though, it's is a bit steep, so be mindful of that. Also very close to the busiest streets of Nara where we went to plenty of good restaurants (recommended Hirasu, trust me) The lady was also very nice and I like that they have a sort of restaurant themselves that is very accessible. If I ever find myself again In Nara, trust that this is where I'll go again.

I would strongly advise against booking this hotel. If you encounter any issues or require assistance, expect to be ignored. I attempted to cancel my reservation more than 24 hours before arrival, but received no response to multiple messages. This is far below the standard of customer service Japan is known for and certainly not what travelers should expect. To make matters worse, the hotel canceled my reservation themselves, charged the full amount, and as a result, Booking.com did not allow me to leave a review. A clever tactic on the hotel's part, but it only highlights their lack of transparency, poor customer service, and questionable business ethics. Extremely disappointing experience.

Unfortunately, our stay was quite disappointing. We booked a double queen room, but aside from the name, there’s not much “queen” about it. The room felt very cramped and uncomfortable — a narrow corridor, no closets, and no proper space to store luggage. Our suitcases blocked the walkway and even made it hard to open the door properly. Although the hotel seems relatively new, the walls already show signs of wear — white spots on the dark grey walls were very noticeable and gave the room a neglected feel. In the bathroom, there was only one hook for towels — not ideal when staying with my son. We had to hang our towels one over the other, which isn’t very hygienic or convenient. Spending three days in such a tight space was definitely a challenge. The location is perfect! On the very edge between city and forest, but in a short walking distance from the main shopping area.

I would say at this point I’m an experienced traveller, but furthermore, as a designer and someone that’s been in the service industry for most of my life, I can critique fairly. This is my opinion on a particular room and not so much the hotel as a whole. I booked a superior room. At almost 54,000 yen a night. We got room 002 in the basement. A dark dingy room with a terrible layout and design. The beds are positioned in front of the toilets and bathroom. Two doors side by side at the foot of the bed. One is the toilet, one is the bathroom with sink. If you use the toilet, you have to leave that room to go into the bathroom to wash your hands. I understand the concept of separate toilets but usually there is a sink inside or else the whole bathroom is in a room with the toilet being in a separated part. Here you enter and leave toilet to bathroom crossing in front of the bed. Next there is the horrendous air conditioning vent that makes so much noise, it’s like a freight train above your head as you sleep. The room is damp and feels like you are in a hole. The beds are bad… hard, uncomfortable. There is a TV…. Around the corner on a wall that you would never use because it’s in an awkward place where there is a table with two chairs. You would never sit there and watch TV… from bed maybe but instead you get to watch your roommate use the bathroom for entertainment. There are jugs for water in the fridge but you have to go out of your room to get it. Why they place empty water jugs in the fridge without at least giving you them full is beyond me. As for the rest of the hotel. It’s beautifully designed and we enjoyed the cafe on the main floor. The views of the deer are fun and add a serene quality. Check out is 10:00am which is an hour earlier than most hotels. This means you have to check out while at or before breakfast and have them keep your bags. Having said that good luck trying to get breakfast. We went up at 9:00am to try and grab some and they said it was sold out. Not sure how that happens. It was practically empty. At check in, which in our case was done by an actual person, no one mentioned you needed to make a reservation or warned us about how breakfast works. Terrible customer service Overall, I find this hotel far too expensive for what it is and would warn you to check which room you book. It’s more of a hostel than a proper hotel.

Great little hotel. Very close to the deer park. Very modern, clean, functional and elegant. Rooms are considerably bigger than most Japanese hotels. It’s located up a little hill, so it’s away from the hustle and bustle of the main tourist strip. Highly recommend.

After staying at Hotel 88 Shinsaibashi in Osaka and the Blossom Hotel in Kyoto, both hotels setting the bar high for our expectations of all hotels, the Miroku was such a disappointment. From the moment we arrived to find chaos in the lobby, the computerized self check-in not working and very few staff to help out we felt a huge let down from our two previous experiences. Our room at almost $400 CND was much more expensive than the two previous hotels yet lacked the service, the cleanliness and the lovely staff of the other properties. Our room, 104, had walls that looked as though they hadn't seen a lick of paint in a long time. A hockey arena has fewer dings in the walls. There was no where to hang anything once the four hooks on the wall were used. How much does a coat hanger cost? There was one window that was covered with opaque glass. Pulling it aside we would have looked into an alley so we understood why it was covered. The upside was that the bathroom was a nice size but other than that, we couldn't wait to leave. Unlike our two previous hotel stays in Osaka and Kyoto, there was no guest lounge providing complementary coffee, lattes, cold drinks or snacks. Such a disappointment especially for the money. While some rooms at this hotel might be lovely, ours was not one of them. Hopefully someone will check on the condition of the walls and paint them soon.

It was very wonderful, modern, cool, and close to everything. A few things: * The entrance needs a ramp... Even if this ramp is only for suitcases and not humans, it needs a ramp. * Breakfast would be even better if it simply operated like a train station bakery. Hotel purchases from bakery every day, hotel sells same products inside lobby. Plus fresh fruit. Make it look like a little market. * Lobby should have been designed to be on the top floor overlooking the water with the bar and cafe being up there too. * We stayed in the "Roots of Nara" room. It was super cool! Put more flowers outside the windows and maybe a little sculpture that is cool. Add a bright kimono or obi to the wall. * One staff member had an illness that caused his breath to be a bit off putting. Perhaps the company can help him get the dental care he needs - it would show that they care about him as a human being. * The front entrance could be warmer and more inviting. Add sculpture, bonsai, stain the wood darker, etc.

I like the hotel room type where it's very family friendly, just nice for 2 Adults 2 Kids (＞ 10). Location is near to Nara deer park and nearby Shopping centre where we can easily find food / restaurant.