Michael Travis
Google
The owner, Karen has responded and addressed this review in a proactive and professional manner. I have changed my review accordingly due to this response. Thank you.
I recently visited a shop in Kalk Bay and was excited about purchasing several items I had picked out. After discussing my selections with my mother-in-law over lunch, I returned to the store, only to find a sign saying "back in 5 minutes." We waited for 10 minutes, then left for 20 more, assuming the shop would reopen soon. However, when we returned, it was still closed. A women selling flowers outside pointed out the shop attendant in an alley with her boyfriend, and when she finally came in through a side door, she rudely refused to open the shop for another 5 minutes.
When I finally made my purchase, spending a considerable amount of money, the shop attendant was rude and dismissive throughout the transaction.
Despite the shop offering amazing products, the rude and unprofessional behavior of the staff has left a bad taste in my mouth. I cannot recommend this shop and won’t be returning.
If the sigh had said out for lunch or a longer time it would have been fine - but it said 5 minutes.