Nichole W.
Google
We ordered a biang biang noodle, dumplings, and a stir-fried noodle. Everything was good until it came time to pay the bill. We noticed we were charged extra for chicken that we did not order.
When the stir-fried noodle was served, we did wonder why there was chicken in the dish, as we had ordered prawns with the noodles. However, since it was our first time there, we didn’t think too much about it, as it’s not uncommon in Asia for dishes to include both chicken and shrimp.
We only realised the issue when we saw the bill. The wait staff was very kind and apologized, explaining that he had accidentally added chicken to the order and said he would fix it for us. However, the lady at the checkout was unhappy about this. Even after the waiter explained that it was his mistake, she corrected the bill but then told us that we should have informed them about the chicken and implied that we were being dishonest.
We were speechless. If we had been dishonest, we could have claimed that there was no chicken in the dish at all, which was not the case.
The food was good, but there are many other good/ better Sichuan restaurants in Christchurch. Due to the lady’s attitude, I would not recommend this place unless you happen to be in the area. Otherwise, I wouldn’t bother coming here.