Maggie B.
Yelp
I hate to leave a negative review for somewhere with such delicious food. But unfortunately, our experience isn't based on the food in this case.
We visited Mo Hick around 7:00ish on 3/7/24, had a wonderful dinner. Our food was great, our waitress was friendly and helpful. After dinner we were trying to get out of their hair so they could get cleaned up and get ready for closing. On our way out, we noticed that the exterior lights that were on when we came in, were now turned off, though they were still open and still had other customers inside. We even commented how dark it was. As we are walking out the front entrance, not even 15 feet from the front door, my mother trips over a parking curb, which was not painted yellow, no reflective strip, nothing. My 65 year old mother fell to the ground to the wet pavement in pain. My sister immediately went inside for ice, the staff in front was slow to get it, but did eventually realize what was going on, and they grabbed the ice and came outside to check. The girls who came out were very friendly, trying to joke after seeing my mother was responsive. They quickly retreated back inside though. Did not offer much service other than the ice.
My mother tripped over a curb that was not properly painted, in the dark. She broke her ankle, and bruised herself up pretty bad.
The next day, I emailed MO Hick to let them know what had happened. Not to ask for anything, except for them to consider keeping their lights on until they close, because apparently, they knowingly turn them off close to closing time, to prevent others from coming inside, and to recommend painting their curbs safety yellow. This could have happened to someone much older and much more fragile. Instead, I got no response. And when my mother called and asked to speak to the manager, she was only met with complete disrespect and hatefulness. This is when they told her they purposely turn the lights off. And that they would be responding to my email. It is now 2 weeks later and we have not heard anything. Which is what is leading to my review. My family will not dine somewhere that does not care about their customers or about their safety & wellbeing. They lost an entire family of customers.
