Jake M.
Google
The online booking process was straightforward and efficient. We had to reschedule our visit due to a road closure caused by an accident, and the team managed the change seamlessly — really accommodating and helpful.
In hindsight, I wouldn’t recommend paying extra for a guide. If you take your time and follow the flow of visitors, you’ll still see plenty of wildlife, as groups tend to gather quickly wherever animals are spotted.
There’s also an observatory about ten minutes’ drive away that’s well worth a visit. It’s roughly half the price, far less crowded, and we ended up seeing more animals there in a quieter, more natural setting.
It does feel a little odd that so many sightings happen right beside the main paths — it makes the experience seem somewhat orchestrated rather than spontaneous.
Overall, this is an enjoyable outing that lasts around two hours, but in my view, it’s a little overrated. Great for families with children, but if your time is limited, there are other activities in the area that offer a more authentic connection with nature.