Baylea S.
Yelp
This cafe was our worst experience in Prague (and probably in all of Europe). The food was good, but my husband and I were appalled at the service we received. There was a 10-minute wait when we arrived, so we waited patiently (no line). Another group arrived, and the woman tried to seat them first. The group politely declined and said, "They were here first." But she kept trying to insist they sit before us. Once we finally took that table, they were extremely unkind. We waited a long time to place our order. I ordered the chicken gnocchi, but they brought out some dark meat dish. When I brought to their attention that this was not the chicken gnocchi, I had to wait another 20-30 minutes for my food. It ended up being good gnocchi. Despite all this nonsense, we continue to stay and order dessert. I ordered a cake and coffee. They brought the coffee out after a while, but after another 20-30 minutes, they never brought my cake. So yet again, I had to complain about the situation. What do you know? They brought out the wrong cake. I eventually got my cake I wanted, but we spent nearly 2 hours there. The staff was extremely rude and completely unapologetic for all their mistakes. It was terrible. But the here's the icing on the metaphorical cake... When the check came out, she tried to charge us for the first dish they brought me that I DIDN'T order. They were so pissed that we read the check so carefully and refused to pay for that extra dish. Needless to say, they got zero tip from us. Don't go here.