Mitsui Garden Hotel Ginza-gochome

This was a really great hotel where it is really close by a 7-Eleven, Lawson, and skytrain station within walking distance. This is my first time staying in Ginza and I really enjoyed this service and the location of this hotel. It is within walking distance away from Tsukiji market, and a really great yaniniku restaurant and really close to a few drug stores if you don’t want to venture far. It’s really easy to walk to the big department stores and everything was easily accessible the hotel was friendly and did everything they could to help me with my big luggage is when I had to weigh them at the lobby. The hotel rooms are significantly bigger than normal Japan, hotels where I can actually open both of my luggage and I still have space they have a in hotel onsen that you can enjoy, which is really nice. They will give you two bottles of water every day which I thought is really nice to have especially you get very dehydrated from all the walking that you did. This was an amazing hotel and I do think that it is a place that I would consider coming back as I had a really great experience here for my few days in Japan.

My stay at Mitsui Garden Hotel was absolutely exceptional from start to finish. The rooms were spotless, beautifully designed, and incredibly comfortable — every detail felt thoughtful and refined. The atmosphere throughout the hotel was calm and welcoming, making it the perfect retreat after exploring the city. A special mention must go to Mr. Shin Katanga, the Assistant Manager, whose kindness and professionalism truly stood out. He went above and beyond to assist me with everything I needed, always with a genuine smile and such understanding. His warmth and efficiency made my stay even more memorable. From the delicious breakfast to the immaculate service, I couldn’t have asked for a better experience. I highly recommend Mitsui Garden Hotel to anyone looking for comfort, elegance, and exceptional hospitality in Japan. I’ll definitely be returning on my next visit!

We stayed here for the last two nights of our Japan trip. This was our most expensive hotel and we wanted to end on a high note. The hotel did not disappoint. It's feels very upscale and luxurious in all the main places of the hotel, and even in the rooms. The bathroom and shower seems a bit outdated compared to the rest, but still very clean. The only negative about the room is the pillows. They are very soft and feel cheap. I would expect much better pillows for a hotel of this caliber. The restaurant is very good for breakfast, it's worth it. Lots of food options and good coffee machine. The location is great. Very close walk to ginza six, Uniqlo flagship, and a Don Quijote. About 5 min walk to Ginza subway. A Lawson across the street. The service like everywhere in Japan is excellent. They are so helpful and speak good English. I think I would stay here again if I returned to Ginza.

2025.09.25 Staying at your hotel truly made us fall in love with Japan even more. The service was exceptional. When we inquired about an upgrade, your staff kindly introduced several options. Although we decided not to upgrade, we were pleasantly surprised by the thoughtful birthday gesture—it made us incredibly happy and grateful. The room was more spacious than other hotels nearby, which was a delightful surprise considering how compact most rooms in Tokyo tend to be. We also loved the bathhouse—it’s a must-try! After a long day of sightseeing, it was the perfect way to relax and unwind. Thank you for making our stay so memorable. We look forward to visiting again!

Really loved this hotel, it provided a very comfortable and relaxing stay. Best points: Big room for the price, nice public bath, thoughtful amenities like phone charger/bottled water in the room, comfortable bed Distance from Ginza station is less than 5 minutes.

This hotel is located near Higashi-Ginza station by Hibiya Line.   It’s very convenient to get around Tokyo Area by subway.   The room is relatively large for a Japanese hotel, I could open two large suitcase in my room. I chose 180cm wide bed which is a king size bed.  It can fit a family of 3 with a small children.  It also comes with good size refrigerator with 2 free bottles of water daily. Room is clean and bathroom is large enough.  This hotel is also equipped with large Japanese style bath at 2F which opens until 1am.  Coin laundry is also available at 2F.  Customer service is standard.  You can use their machine to check-in and check-out if you don’t see anyone at the front desk,  There are many convenient stores and restaurants nearby.  Overall, it’s a really nice mid size hotel.

I had a truly wonderful stay in Tokyo with my daughter. The hotel staff were all exceptionally kind, helpful, and welcoming. Our room was spacious, clean, and very comfortable — perfect for the two of us.After returning home to the U.K., I realised I had accidentally left my glasses in the room. I contacted the hotel by email, and they responded quickly and kindly. They arranged to ship my glasses all the way to my parents home, which I deeply appreciated.Their thoughtful assistance and genuine hospitality left a lasting impression on me. I highly recommend this hotel to anyone visiting Tokyo — they truly go above and beyond for their guests!

Clean and updated room. Prime location for visitors wanting to explore the city and excellent customer service. We decided to stop in Japan on our way home from Taiwan. We used a carrier service to have our excess luggage dropped off at the hotel. When we arrived, the hotel had already placed our luggage in our rooms. A great hotel to book again when in the city.

This hotel is a convenient location if you're looking for something walking distance to the Tsukiji Outer Market and Ginza shopping center. There is an entrance to the Higashi-Ginza Station a minute outside the hotel. The room felt a little cramped once we put our luggage inside and the shower was very small. The lobby always seemed chaotic around check in/out time. I would only stay here again if I wanted to be close to the Ginza retail stores.

Beautiful hotel in the heart of Ginza. Unmatched service, beautiful rooms and the most delicious buffet breakfast ever. The only criticism I have is that the rooms are very small but then of course this is in the heart of Tokyo. It's still fabulous regardless

Excellent place to stay in Ginza. Staff is wonderful, rooms are big and clean, and the location is awesome. Right next to TWO train stations. There is also a family mart and a lawsons a couple min walk away. Safe and tons to do around the area. The price was reasonable compared to other hotels during this busy toursity time and this is definitely a place i would stay again. I mainly chose this place because the ratings on how clean it was and how close it was to the stations. Very convenient to get places. There is also a restaurant downstairs with a breakfast buffet in the morning. If you don't feel like going that way, you can always just pick up something at the convenience stores a few blocks away. Check out is at 12pm which is pretty late for a hotel. They will also hold your luggage for you after you check out which is great since our flight wasn't until evening time. The price was very reasonable compared to other hotels during this busy toursity time and this is definitely a place i would stay again.

Great location, 2 bottles of water a day, helpful house keeping. Room was filthy. Couch had multiple stains, bathroom was not cleaned, there were stains on toilet room walls and doors that were not cleaned from previous occupants some even at eye level??, there was dust on the shelves and counters that could have easily been cleaned. The hotel leaves a bottle of cleaner so I had to clean my room when I arrived. Not sure how this is a 4 star hotel, but I guess it's a good location and the stations are nearby. Would not stay here again.

Hotel near high end shops, train station, Haneda Airport. Room Amenities gives out free water bottle 2 per day, mini fridge, kettle, coffee drip with creamer and sugar. Shampoo, Conditioner, body wash even PJ is also provided and indoor slipper. There's a Restaurant buffet breakfast downstairs, but for lunch dinner you need reservations. The Rooms are not very spacious but it's manageable depending on your family size. Overall the hotel is clean and staff are very helpful and everything near by is walking distance from 7-11, Family Mart.

It was an amazing experience! The hotel is easily accessible, clean, and everything we expected is there!

At the top of the features list is the location. If you are looking to be in the thick of the crowd, this is probably it. It is just two blocks away from the most high-end stores in Tokyo's Ginza district. Yet, the hotel is just far enough from the primary street and is somehow shielded from the noise and the actual foot traffic of all the tourist and locals. Restaurants are so plentiful that you can actually stay here for several weeks and visit a different restaurant for every meal without repetition. There's even a McDonald's and a Starbucks a few blocks away. It's somewhat of a boutique hotel but is subtle in style and almost sterile looking. The more striking thing about all the decor is the artsy wall behind the front desk. There is no concierge but the front desk staff is extremely helpful. It seems perfectly suited for business and holiday travelers alike. The common areas and room are clean the way you expect from a Japanese establishment. The room is small by American standards but big for the location. One weird thing was the arrangement of the bathroom, where the toilet and bathtub/shower were in two compartments while the sink was outside and part of the bedroom. There were some heavy curtains you can draw to create a separation from the bedroom though. I found it to be somewhat awkward. The shower was something you have to get used to. Once you close the door, the whole open area outside of the tub is where you shower; the walk-in area is essentially the shower enclosure. The walls surrounding the bath and toilet were frosted glass, so there's not much in the way of insulating. Also, you'd better be comfortable with whoever you are sharing the room with, because you can definitely see silhouettes. A motion detector was one of the features of the washlet, so that the seat would automatically lift up whenever you opened the door to the toilet. Included in the daily housekeeping is a set of pajamas on every bed that is changed daily, so that was something I'd never seen before during all my previous trips to Tokyo. The beds were comfortable and the comforter was just the perfect weight. The in-room safe was handy in terms of storing my stuff A cash exchange machine was in the in lobby for convenience, although I found an exchange store around the corner that offered really good rates. Plus, a subway station was right outside the entrance to the hotel. If you're familiar with Tokyo, you know that there are several independent lines when it comes to public transit. For most of my destinations during my stay, I found it better to just walk a few blocks to Tokyo Station to begin my journey. However, the line right outside the hotel takes you to both airports, so you can't beat that in terms of accessibility. Despite the strange bathroom, all the other features make up for it. It really is a great place to stay.

Very nice hotel in the Ginza district. Location: off the main strip of shopping but within a block walking distance of high-end shopping and 5 blocks from Tsukiji Market (old fish market). It's also walking distance to train stations (depending on which one). The Tokyo station is just over 1/2 a mile from the hotel. Staff: Very friendly and helpful. They say hello to you as you walk out of the elevator banks every time. They do speak some English and can help you with directions and some of the common questions one would ask. Rooms: Rooms are kept clean and come with a variety of everyday needs like toothbrush, hairbrush, some Shiseido samples...etc. They do have WiFi in the hotel but it can be spotty at times but we didn't have any major issues. The bathroom shower and tub is in its own walk-in room such that the floor is a small step down because you water will be all over the floor. The toilet is in its own separate room too. The rooms are very small but okay for 2 adults. Television is limited in American channels; I think we only had BBC and one Fox sports channel. Restaurant: We only tried the breakfast buffet once. It was 2500¥ per person. It had a mix of Japanese and Western style food. It's not a large buffet selection compared to breakfast buffets in the US. It's convenient but you're better off going to the Tsukiji market for breakfast if you like sushi as it's close and pretty reasonably priced for sushi.

I loved this hotel! You're right above the metro so it's easy to get around everywhere. The hotel is very clean and the staff goes above and beyond to help you with any needs or questions you have. I love that we were able to get here without needing a transfer from Haneda International Airport. I would highly recommend this hotel to anyone visiting Tokyo.

Our stay here was lovely. On our last night in Tokyo, we arrived to a very nice, techie and much larger room than the previous 8 nights at two other hotels. It was a welcome change, for sure. Check in was smooth and the staff was very kind. Their English was better than most we encountered throughout the rest of the trip. The room separates the bathroom into three: the shower/bath, the toilet and the sink. This really speeds up getting ready when you have two people in a room. The toilet seat automatically opens and closes, and automatically flushes. It's the little things that make you smile and enjoy a place. The beds were comfortable, and the blinds kept the room nice and dark. Despite being in the heart of Ginza, it was very quiet and easy to sleep. There was drip coffee and tea for the morning, as well as two complimentary waters. Location wise, it was great! About 3/4 mile to Tokyo station, about 4 blocks from the famous Tsukiji Fish Market, and about 6 blocks from a restaurant row called the corridor. I'd definitely stay here again, and hope to sooner rather than later!

This hotel is new.. prices are very good not pricey at all .. We got the room with free breakfast great deal !! Good service and outstanding and close to everything basically this area is like staying close to rodeo drive amazing.. and clean and super friendly and you can use the public bath .. Please if you have plans of making a trip to Tokyo consider this hotel ..

It's true, the location for this hotel in Ginza, Tokyo is perfect! The walk to Tsukiji Market was a very short 10 mintues. Also less than a 5 minute walk are Lawson, 7-11, and FamilyMart. If you do your research, as for room size you will already see that they are relatively small compared to things back home in the US. What is worth elaborating on is that the staff was very helpful and accommodating. For instance, my Husband and I just happened to arrive at a time when there was heavy snow in Ginza. Because we had 3 suitcases with us, we were hoping to have our luggage shipped to our next hotel in Kyoto [instead of lugging them around in the snow]. Fortunately for us, the front desk was able to seamlessly deliver our luggage via Yamato Transport. Having 3 less things to worry about was such a relief! Note: The only thing to be aware of is that we had to pay for this service in cash and could not add it on to our credit card on file with the hotel. However, they filled out the necessary paperwork and arranged everything for us.

Perfect location - conveniently located next to the Higashi-Ginza Station. Staff was friendly, welcoming, and spoke English, which helped a lot. Our room was not large by American standards, but it was more than enough room for the two of us and it was extremely clean! There was also a restaurant located on the bottom floor which served breakfast, lunch, and dinner. It was ok. I would definitely come back here because of the location, service, and cleanliness.

Very nice hotel, clean, quiet and modern. Small accommodations and beds not as soft as wanted but everything very good!

Awesome place to stay. Great location. Comfy rooms. Helpful and gracious staff. Would totally stay here again!!!

Location is outstanding -- steps from some of the best shopping in the world and the subway station is literally right outside the front door. Rooms are on the small side but not unusually so for Tokyo and not bad at all for one or two people unless you plan to spend all your time in the room. Everything about the place is very modern and high quality. In fact, the shower is probably the best I've ever had in a hotel and separating the toilet, shower, and sink seems especially convenient for couples staying together. There were a few cheaper options when I booked but I think this one is a great deal considering the location and amenities.

This hotel is a great hotel for tourist to stay at. There are places downstairs that will lead you to taxi, convenience stores, and food. The hotel itself is very clean, and the ambiance is high class. I give this place a 4/5 star because it wasn't mind blowing- although it is still a great place to stay at.

Excellent location! Very convenient to Higashi-Ginza Station (A &a H lines) - like you are at the entrance when you walk to the sidewalk! Very modern look and feel. Staff has good English skills so made checkin and a few questions very easy. Restaurant located on the basement. I would stay here again!