Mitsui Garden Hotel Kyoto Shinmachi Bettei

I recently stayed at the Grand Central Hotel and had an exceptional experience. The location couldn’t be better—just a 5-minute walk from the main train station and surrounded by great restaurants. The staff was incredibly friendly and helpful, from check-in to checkout. My room was spacious, clean, and modern, with comfortable bedding and a stunning city view. The bathroom was spotless and well-stocked with premium toiletries. The hotel’s breakfast buffet offered a wide variety of fresh options, including hot dishes, pastries, and fruits. I also appreciated the free high-speed Wi-Fi and the convenient 24-hour front desk service. Overall, it was a fantastic stay, and I would highly recommend this hotel to anyone visiting the city!

​A Perfect Japanese Experience and Service Above and Beyond! ​Our stay at the hotel was one of the highlights of our trip to Osaka. ​The hotel itself is located on a charming, quiet street and is decorated in an elegant traditional Japanese style, which created a calm and authentic atmosphere for us right from the start. ​Beyond the beauty, the level of service was amazing! The staff was exceptionally attentive and kindly and professionally assisted us with sending our luggage to the next hotels on our trip—a wonderful service that made things so much easier for us. ​The undisputed highlight was the indulgent experience in the public bath (Sento/Onsen). It was the perfect way to end every long day of sightseeing. ​We highly recommend it to anyone looking for a truly authentic, peaceful, and highest-level service experience in Osaka!

Mitsui Garden hotels earned a lifelong customer due to the care, professionalism, and service provided during our 4-night stay. The staff were attentive and kind assisting my wife and I in both English and Japanese. The room was clean, spacious and all amenities of your choosing are provided. We were able to use the buffet breakfast several times and it was delicious and the staff were very courteous even though they were extremely busy. On a personal note, I would like to say Yoshida-san in reception really stood out and was super kind to myself and my wife. We were recently married and she had provided us a small gift of congratulations. Thank you Mitsui Garden, the staff, and Yoshida-san for making our Kyoto trip even more memorable!

The hotel is lovely, charming , aesthetically pleasing, with a calm serenity. Rooms and bathrooms are comfortable and well-designed. The restaurant was excellent too. My first experience in an onsen was delightful. And staff at the front desk were helpful and gave us good directions to various locations I have no complaints. Thank you very much for such a nice stay in Kyoto.

staff were extremely helpful and nice. 5 star hotel level! the room was very clean and had everything you could need. the location is quite yet convenient to get around. (not suitable if u prefer to stay near Kyoto station). the ambient of the hotel also matches Kyoto vibes . i highly recommend this hotel!

We stayed 3 nights at Mitsui Garden Hotel Kyoto Shinmachi Bettei, overall very nice stay. Location is close to the subway, Nishiki market and several restaurants. The hotel it self is very calm, reception staff is very nice and professional. Rooms are spacious (we had a superior room), with amenities, complimentary tea and water. There are also pyjamas and an adaptor for electronic devices. Cleanliness was high and I appreciated a well working hair dryer! Special mention to the Onsen bath, which was amazing! Too bad some of the other patrons did not respect the rules (very loud speaking and visible tattoos - the hotel provides you stickers to cover up small tattoos, which is great!) Breakfast was very good, with many different options for all the tastes. I strongly recommend this hotel.

The room is a tad bit small. Well, it is Japan so people are smaller than people from other nationalities. The breakfast is great. It is fixed choice every day. I like the traditional Japanese breakfast. The best part is the hot spring. It is really really really really comfortable. :)

My experience with Kyoto Mitsui Garden Hotel was excellent. The room, the onset, were impeccable. the buffet breakfast the service all were delicious. The attitudes of the staff was supportive. The beauty of the environment was inspiring. I was cared for with kindness when I wasn’t feeling well.

It is a great hotel with a concept of supporting tourists. It is also an excellent place for business trips. They have an onsen. The best is their breakfast; they use the Kyoto ingredient, which is fantastic--highly recommended at avery desirable location.

Located in central Kyoto near the Old City Center, this hotel is large, clean, modern, and friendly. And it only costs around $60.00 for a room with two queen beds for two people. The price is way below an equal hotel room in the same area. And there is NOTHING WRONG with this hotel. It is great. As a bonus, the front entrance opens straight into the garden courtyard of an adjacent Shinto Temple from the Hainan Period. Truly, this is one of the best hotels in all of Japan for the price. I highly recommend it.

This is an interesting Hotel in Kyoto, it's relatively small and unassuming, tucked down a side street off a major business thoroughfare in a business district. It's location is very good, its just a few blocks from Sanjo Shopping Arcade and just around the corner from the Karasumaoike subway station. The lobby is very nice, floor to ceiling south facing windows makes it very bright and provides a view of a modest garden. The front desk staff was very helpful and spoke enough English to help when I needed it. Elevators are key card activated (an annoyance), but at least they were RFID cards. Rooms are small which is probably not surprising in Japan. Rooms contained everything I would expect in a hotel, a desk, TV, fairly large closet, tea service, and lots of other little details. The bathroom was interesting, it reminded me of bathrooms on a cruise ship. On newer cruise ships, staterooms are modular and built whole and then lifted on a crane into place on the ship. This bathroom felt modular. The entire bathroom is Toto branded and just felt cohesive. Of course there was a Toto Washlet toilet seat but there was also a nice deep tub. The only negative was the lack of shelf space for stowage of personal items. The first night it was surprisingly noisy, particular because I hadn't seen other people on my floor. Luckily the second night was quieter. I think this is a primarily local hotel, I didn't see other gaijin during my visit. This is a good place to rest your head. There are a fair number of restaurants in the area, some very well rated. The access to attractions is good while the location is mostly quiet.

Amazing hotel great location very very clean and great public baths. Room is small but super clean. Staff is very friendly. And also great breakfast. Would recommend this hotel. Love it

this is new hotel built in 2014, i guess. very fancy modern JAPANESE hotel. i like its entrance with JAPANESE tree and mini garden. has free WIFI, posting label, free KYOTO map. in here u can take in ONSEN. its little far from subway SIJO. but nice hotel !!!

Mitsui Garden Chain is one of my favourites in Japan. They are great hotel, all sporting a mandatory "Daiyoukujyo" (or public bath), which I love. The place doesn't have many "frills", rooms are quite basic and "japan sized" (unless you ask for big rooms), prices are reasonable. All in all I have had always good experiences.

The hotel is located in a quite neighborood in a very central position in Kyoto. You can easily reach many attractions by foot and still walking you can get in the Pontocho area in about 15 minutes. Rooms are slightly bigger than the average japanese hotel and we managed our luggage comfortably. Overall the hotel was clean and the staff kind and helpful (and knew enough English to handle a couple of requests, again that's above the average standard). As we were on our honeymoon they also left a congratulations message and gifts in our room, and that was a lovely gesture that improved the quality of our stay. There's also a restaurant accessible from the lobby, which is quite handy after a long sighstseeing day. Price is very good too so definitely reccomended. The only downside is that windows in the rooms are obscured so you can't get to see outside nor get any sunlight.

Nice hotel in Kyoto. Conveniently located and rooms are a good size. This hotel is newer amd staff are incredibly friendly. They have a public bath if you like that. Great hotel for a good price.