Miyama Ouan

Good location-if you want to visit Kamikochi. The hotel is just about about 500 meters away from Hirayu bus station. The bus ride (from Hirayu to Kamikochi is about 20 minutes. Hotel staffs are professional, are good in problem solving and friendly. After a walk at Kamikochi, you can relaxed with onsen. The breakfast and dinner are Japanese food (set menu) with good quality and yummy. The hotel also provides lots of freebies e.g. refreshment, noodles at 10.00 pm.

Miyama Ouan was such a wonderful experience despite the rain that lasted throughout our stay. The room was nice and spacious and the amenities were great too. Free different flavored milk and popsicles are available right outside the public onsen. Free local sake tasting as well as fried yuba and I think soba are available as well at the entrance during certain hours. The lounge is open until 9pm and provides guests with multiple alcoholic drink options and a couple of snacks too. We would love to come back again in the future to try out the outdoor onsen if the weather permits.

We had a magical 1 night stay at Miyama Ouan! It was our first Ryokan experience, and our first onsen experience too! And we felt so comfortable because of the hospitality of the staff and facilities. The staff at the front desk spoke English, which we were very grateful for. The private outdoor onsens were incredible - offered on a first come first serve basis but very convenient for those with tattoos or those you want privacy. The Ryokan also offered a lot of freebies (milk, Yakult, drinks, late night Ramen, ice creams!). The rooms were very spacious and comfortable, and the facilities were very well kept. It's also located a short 8-10min walk from the Hirayu Onsen bus terminal, which is an hour bus journey from Takayama. A note for vegetarians - they may accommodate dinners/breakfast to your dietary needs if you contact them well in advance. I didn't plan ahead and asked them during check-in, but that was understandably too short a notice for them. There are some cafes and restaurants around for a light meal, but definitely recommend planning ahead! We'd love to come back for a longer stay, thank you!

My partner and I recently spent two nights at Miyama Ouan Kyoritsu Resort, and we had an absolutely wonderful experience. The hotel’s decor is quite impressive, featuring a seamless blend of modern elegance and traditional Japanese aesthetics. The attention to detail in every aspect of the design truly enhances the overall ambiance and creates a warm, inviting atmosphere. While we didn’t have much opportunity to interact with the staff, the service we did receive was excellent. The employees were friendly, attentive, and always ready to assist with any requests we had. One of the highlights of our stay was the onsen (hot spring). The outdoor private onsen was particularly special, providing the perfect setting for some intimate and romantic moments with my partner. It was a truly unique and enjoyable experience that we will always cherish. Overall, we highly recommend Takumi no Yado Shin’yama Sakuraan to anyone looking for a memorable stay in Nagano. The combination of beautiful decor, attentive service, and the exceptional onsen experience make it a top choice for couples seeking a romantic getaway.

Nice place but disappointing : when we checked in, we were told to book our diner at 5.30 or 5.45. 😱very early for diner !!! We noticed after beeing served that there was a second service….|We were told that public bath were closed only privates open… when we visited the public bath in the evening, we heard people in there !!.. In the room: One lamp because one bedside table only… no plug closeby…. Just one at the entrance and one behind the TV! |Same towel for the privets bath and the bathroom !!…. only one pillow per person…. And our stay in not over! …. |Restaurant and service very good. Some staff won’t speak very well English…

We stayed at this onsen hotel in Hirayu during lunar New Year time, and it has the luxury feel of Club Med. it is a large complex that can accommodate lots of guests in an efficient and friendly way. Public and private onsen were superb and public ones had outdoor and indoor onsen, sauna, and cold bath. Beverages both nonalcoholic and alcoholic were available without charge throughout the day, and red bean soup and snacks available in the late afternoons. Lot of public areas to lounge and enjoy the scenery. Hirayu is over 1000m in elevation so lot of snow when we were there. It’s a small and quiet town, with a couple of outside restaurants around. All in all it was a great experience for us on holiday.

This is the best hotel we have stayed at!! We loved everything about it. The staff were friendly and accommodating. They helped us with our bags and showed us to our room. The restaurant staff were also fantastic. Our room was beautiful and peaceful. The private bath was like nothing I have seen before. So cool! Overlooking the quiet forest. The beds were comfortable, cozy and the sliding doors hardly let any light in. The womens public outdoor bath is exactly like the pictures, overlooking trees with an amazing red autumn colour tree at the front. It was just so beautiful. There is also a sauna and cold plunge in the women's bath as well as ice cold water to drink after the hot bath. I even had the public bath to myself on the second day which was so cool! The hotel provides great amenities in the lobby and the room. Water, local sweets and shampoo/ soap in the room as well as additional toiletries as you check in. At night there are local snacks, ice water and sake in the lobby. In the lounge they had beer, wine and local apple juice at night. Tea and coffee available in the daytime. There was also ice lollies and milk for after the public bath. The outdoor private baths which are on a first come first served basis were also beautiful. We were able to use them often on our stay which I was glad about as I initially worried they would be too busy. They open til late too. The outdoor deck has a fire pit at night overlooking the trees it was so peaceful. We had the hida beef at dinner which we cooked ourselves on the grill, a great experience. It may be better to book this hotel direct as we didn't realise we hadn't booked breakfast and dinner. Luckily they had space for us when we checked in. There is a free shuttle from the bus station although it is a short walk if you don't have heavy bags. We did so called them via pay phone upon arrival and they were there within 5mins.

Like a reviewer mentioned, you may have to start reading the worst reviews first so you can make your own consideration as to whether this is the ryokan to stay. Personally, I felt they lack warm and sincerity and only interested in charging you regardless you stay or not. If they really wanted to help us access the hotel when it was our first time meeting extremely bad weather conditions, they could have pointed out where we can find information or alternatives we can consider. But no. It really made me think that they lack any real empathy. Even if there was already 2 days of cancelled public transport and a subsequent avalange warning in a nearby area ( which was the main gateway to the hotel), it doesnt matter to them as long if the transport reopens, you grab the first ticket out and travel 5 hours to get yourself to the hotel. I rather be safe than sorry but doubt the integrity of the people running this estblishment.