Mizu Louis Licari

I have been a customer of Mizu hair salon for over 3 years, referred many friends and family here for services with Tenzin and other stylists. I have always had a good experience with whomever I have seen at this location but unfortunately am appalled by the text message sent to me from the receptionist Kyle on March 4th 2026 (see photo attached). I was interested in booking a root touch up and highlights with Tenzin for next week. I walked into the location to ask Tenzin a quick question and then schedule the hair color visit. She had already left for the day. About 5 minutes after I left Kyle texted me that he can schedule me a visit for Wed 3/11 saying her full day is avaible to book. I told him thats great but just wanted to ask Tenzin a quick question prior to scheduling, he texted me "I sent her a text request" and then instead of texting Tenzin, he texted me a very inappropriate message to my cell phone number. I didn't know its unreasonable to request to talk to your hair stylist prior to booking an appointment? I dont know if I feel comfortable returning to Mizu Salon after such a hostile text message, even thought its always a pleasure to see Tenzin. Tenzin I hope you move to another location in NYC after seeing this!

We love Mizu Louis Licari Salon. Great place for color and cut. The salon is extremely clean and modern. "OLI (pronounced O- Lee) is the colorist, who gave me fantastic highlights! I get compliments every day. It came out so beautiful. I’m very happy. She is very professional, attentive and friendly. She is very talented! Highly recommended!

My hair was a complete mess: a little grey, a few highlights, a little red with my real color, brown, peeking out beneath. I had doubts that anyone could really fix the situation. How wrong I was! Rosie, who apparently is still a trainee, did a phenomenal job. She managed to magic my hair back to its original color whilst keeping the highlights around my face without actually adding highlights. Rosie acknowledged my concern about my thinning hair and so used a color that was not ammonia based and so gentler on my hair. I could not be happier and more impressed with the result. Rosie is a talent for sure. Thank you, Rosie!

Damian cuts my hair and it is always absolutely perfect! I fly out from the West Coast twice a year as I don’t trust anyone else to do the job he does. Everyone at the salon is friendly, professional and kind.

Amazing location and amazing colorist! When you come here, see Alexis! She is amazing and she is easygoing and easy to talk to. If they treat you well as a hair model imagine how you will be treated if you were also as a client. Everyone there was so nice and super friendly. You're going to see Luis's (the owner) puppy just roaming around the salon like there's no care in the world. A pocket of cuteness! Keep a lookout for Alexis when she is official in a few months and I hope you get to have her as your colorist because she is talented and very passionate. Passionate people who love their jobs will do an amazing job and will make sure you are happy before you walk out that elevator. I love my hair!

LOVE my cut from Helik. He understood my fine hair texture and my preference for minimal maintenance. He did a beautiful job and I will definitely be back! Thank you

Had a wonderful first time experience last week. Based on several recommendations from close friends, I had my hair cut and styled by Vanessa. She was absolutely incredible and my hair looks and feels amazing. I will definitely be back.

A few years ago, my personal friends connected me with a colorist who happens to be on staff at Mizu. While I didn’t particularly care for the salon, it was near my house and I was very fond of the colorist. I related to my color appointments I had gotten keratin many times at other places until one day I decided to try the keratin treatment that Mizu offered and highly recommended. So I scheduled suggested treatment with a keratin specialist at Mizu. When the LASIO keratin treatment caused a severe allergic reaction, I contacted the manufacturer directly only to realize that Mizu didn’t follow the manufacturer guidelines for applying the product safely. Mizu skipped the last required step of the process and did not wash the product out of my hair. My experience matched that of another review posted here a few years prior to my very own experience. At mizu I was advised to wash my hair 2-3 days post treatment for better results. However, according to LASIO, their product should be washed off at the time of treatment and should never be left on longer than 24 hours. LASIO sincerely apologized, offered to reimburse my unforeseen medical expenses and suggested re-training the staff at Mizu on how to properly and safely perform the treatment. Mizu, on the other hand, replied to my email with a warning instead of an apology: if I choose to get a refund for my services (which I didn’t ask for in the first place), I will not be able to continue seeing my colorist and will be removed as a client. For context, I have been a color client at Mizu for a few years prior to booking a keratin appointment with a keratin stylist and specialist. After experiencing such a blackmail attempt I decided to request a refund and moved on to find a better alternative at a different salon. Part 2: Months later I learned that my incident wasn’t an isolated case but rather the standard operating procedure at Mizu. Part 3: My daughter also became a client of Mizu's shortly after I began seeing their colorist. Months after I was banned for voicing my concern about the dangerous service that I received, my daughter was supposed to visit Mizu for a color appointment. Her appointment was cancelled by Mizu via text on the grounds that we share the last name and therefore she is not welcome to return to the salon. Apparently just being related to me, a former Mizu client who received shockingly poor services from Mizu in the past, puts my independent adult daughter on Mizu’s blacklist.

Amazing hair color and style. Ask for Yolanda or Louis Licari. Unbeatable haircolor team.

Part 1: A few years ago, my personal friends connected me with a colorist who happens to be on staff at Mizu. While I didn't particularly care for the salon, it was near my house and I was very fond of the colorist. I had gotten keratin many times at other places until one day I decided to try the keratin treatment that Mizu offered and highly recommended. When the LASIO keratin treatment caused a severe allergic reaction, I contacted the manufacturer directly only to realize that Mizu didn't follow the manufacturer guidelines for applying the product safely. Mizu skipped the last required step of the process and did not wash the product out of my hair. My experience matched that of another review posted here a few years prior to my very own experience. At mizu I was advised to wash my hair 2-3 days post treatment for better results. However, according to LASIO, their product should be washed off at the time of treatment and should never be left on longer than 24 hours. LASIO sincerely apologized, offered to reimburse my unforeseen medical expenses and suggested re-training the staff at Mizu on how to properly and safely perform the treatment. Mizu, on the other hand, replied to my email with a warning instead of an apology: if I choose to get a refund for my services (which I didn't ask for in the first place), I will not be able to continue seeing my colorist and will be removed as a client. For context, I have been a color client at Mizu for a few years prior to booking a keratin appointment with a keratin stylist and specialist. After experiencing such a blackmail attempt I decided to request a refund and moved on to find a better alternative at a different salon. Part 2: Months later I learned that my incident wasn't an isolated case but rather the standard operating procedure at Mizu. Part 3: My daughter also became a client of Mizu's shortly after I began seeing their colorist. Months after I was banned for voicing my concern about the dangerous service that I received, my daughter was supposed to visit Mizu for a color appointment. Her appointment was cancelled by Mizu via text on the grounds that we share the last name and therefore she is not welcome to return to the salon. Apparently just being related to me, a former Mizu client who received shockingly poor services from Mizu in the past, puts my independent adult daughter on Mizu's blacklist.

Not recommend. A year ago I was think that Im just unlucky women when they put blond color on my hear and have of my hear was in hand assistant. When I ask her what is going on, she just was beautifuly smiling. After time I back there and changed color person. Today had reservation, for this reason changed my flight from Miami yearly , appointment went like a few months ago- the same but a new person of course and the same routines of coloration . But colorist said your appointment time to short I can't work with you, you need waiting hour because she had next costumer. A person in front desk was mistaken when I booked and they just throw me out. For reasonable questions from me - is it I'm not costumer here ? Ok, short .-- bad stuff can't happened twice. This salon first was unprofessional, my hear was very damaged and second- very bad service, even they didn't said that.

Moran Gallagher fixed my blonde today!! Awesome beautiful color!!! Great service and a lovely salon!!!

Wonderful service! Clean & Safe COVID Protocols. I have been going to Mizu for over 2 years . My colorist Tenzin always exceeds my expectations each time and I m so thankful ! Truly a professional who is passionate about her work! Prior to Mizu, I used to have dry frizzy hair due to coloring at a random places . She was able to revive and give my hair a life . Now I m always excited to get my hair colored by her . She styles beautifully! Yes to beautiful hair !

One of the warmest and welcoming salon I've been in. William was spot on with my color and Ray gave me a gorgeous haircut. I can't say enough about how pleased I am with my experience At Mizu. I recommend anyone who is interested to go there.

Vaughn is a master of his craft with a warm and welcoming delivery. Mizu Salon offers the excellence you expect from a Park Avenue address with zero pretense - they are here to make anyone who walks in look great. My experience, 2020-07-08: I have baby fine & thinning hair I had long got clipped #2 with a couple inches on top at a barber. It was a workable approach - youthful but lacking in masculine warmth. Because COVID, I didn't get a cut for 4 months and started wondering what might be possible if I saw a top notch stylist. I did my research and found that Vaughn has styled an unbelievable number of famous people yet seemed (in online media) to carry himself as a human being like (most of!) the rest of us. So I made the appointment. It was not cheap and I told him off the bat I couldn't afford to see him on a regular basis - but I absolutely got my money's worth. He gave me exactly what I had hoped for and I've had no problem styling it myself to look just as good as it did when I left, using a single paste product (his, but having used others I don't believe that's it; - it's the cut, plus me observing how he used the product). He told me the cut would last 6-8 weeks versus 3 for what I was doing before. And he introduced me to a stylist in the salon charging a lower rate. I will definitely try to find a way to return to Mizu, whether with Vaughn or colleagues. Best haircut of my life.

I am so disappointed on what Louis, the and Mizu, salon has become:( You know it's bad when your colorist is telling you that you should just keep the grace. Why would you make appointment to a hair salon if you want to keep your gray hair and you're in your 40s does that make any sense. I think Covid has made them really lazy I've given them two chances to correct the problem and they're done such a poor job they didn't even charge me for even the blowout. Also the haircut was horrible as well. I think they need new management and I definitely feel that their styles and colors need to retire and they need definitely a new spring in their step.

DO NOT GO HERE!!!! Damien gave me the worst haircut of my life and he's supposed to be the owner (LOL). My 2 year old son could've done a better job. Stay clear, find a different salon.

I've been coming for 6 years now for my hair and no matter what .... Mask ON NO drinking No mask OFF Playing safe cards here, no games NoMask=NoStyle

"Your hair is effed," a hair stylist said to me the other day, looking at my haircut from this salon. And I was sincerely grateful for this confirmation. I came for a weekly class that I found on Salon Apprentice. Please let me get this out now and say that I was fully aware that my hair was in the hands of an apprentice. So, clearly, I knew what I was going for. But I still had a very unpleasant experience. The apprentice did not take anything into consideration. Whether I style my hair on a regular basis, where I like to part my hair - she parted it on the wrong side, and I cannot change it because it will create a strong imbalance between the sides thanks to her skills. She framed my face when doing layers, and chopped off a VERY thick chunk of my hair in the front and did not blend it in. It looks like someone started cutting my hair shoulder length and stopped. When I said that she was taking off too much, she said that it was all dead and PROCEEDED. My hair is very long, and it will take years for this lousy "face frame" to grow out. It felt like she was barely understanding what I was saying to her the whole way. My guidance about my own hair was completely dismissed by both her and her supervisor. Speaking of the supervisor - he would literally cut me off when I would try to make a remark on something. I felt very uncomfortable about it. The sad part is, I described the situation to the salon through their Contact Us form, and never got any sort of response. I do not know if the apprentice was explained that she HAS TO talk to her customer about what they want and not do what she thinks is right. And for now, I'm left to live the next few years with half shoulder length hair and half below waist long hair. And the part on the wrong side. Amazing.

I booked an appointment with Adam through Salon Apprentice to be a model for a haircut. My hair was a mess with a lot of choppy ends in the back. I was greeted and changed into a black robe which is when I met Adam who washed my hair as well. He was being overseen by one of the owners. I asked if he could give me a certain style and he said he didn't think it would work with my hair - which I appreciate! I prefer honesty and I'm glad he was transparent on what could be done. We agreed on an a-line bob without taking too much length away. Adam was phenomenal. He was very attentive and his attention to detail made me feel at ease every step of the way. I walked away feeling like a million bucks and I wish him luck on his journey in becoming a hair dresser!

What a wonderful salon! The stylists are super sweet and helpful, and will really concentrate on figuring out what is exactly you want for your hair, and explaining to you how they can do that in a way that is best for your hair type, basically just going back and forth on it until it sounds just right to you. They focus on perfecting it to the last detail and clearly take pride in making their works of (hair) art perfect. I love how my hair came out, and will be coming back!

Got my hair colored by Tenzin and she was the absolute best! Tenzin and her team were really patient as I literally went from jet black to silver and the final result was amazing. I got the look I wanted for Coachella and I was SUPER HAPPY!

Well I wanted to like this place and give it a better review but maybe it was an off day with my stylist, who knows. One good thing is if you have never been there before you do a quick survey and get $25 off your visit. So I said why not, I will splurge on a wash, cut and blow dry with someone who is an "artist"...they book me with Dominick and I am excited. I walk in and am greeted by a super friendly receptionist who points me upstairs to coat check with another super friendly attendant who gives me a robe to put on...and then I plop down on the couch to wait. Granted, I did get there a little early but called them and they said to come in early. So I am waiting, waiting, waiting...turned down a few offers of water...waiting, waiting, waiting. Amused at old jewish hair cutter taking forever to blow dry his client because he has alot of funny stories. Another stylist who is a spanish girl with curly blonde hair asks who I am waiting for, so I tell her and she said well he will be right out...waiting, waiting, waiting. She finally takes pity on me and washes my hair for me since I have been waiting at that point for half an hour. I sit down in the stylists chair and I am finally graced by Dominick's presence and what do I hear...that he was busy looking up things for his New Year's Eve party (I went December 30th) and "lost track of time". He was not very apologetic about it and I was quite frankly not in the best of moods after that, he asked me what I wanted...I said I wanted something that kept my length but maybe a few more layers but I told him to just use his imagination because I was not picky. He made a few more comments about my hair...like did you notice the back is a little shorter than the front, no it's the back of my hair I didn't notice that and I have no idea why my previous stylist did it. I mentioned that I did a Brazilian blow out as well and he gave me a look like if I was a moron and said why would you do it with your hair type and so many of my clients have complained about it and why again would you do it....well I just wanted to try it out, sorry for making a hair faux pas. After that I just tuned out and read my Kindle, I got two products sold to me. And he mentioned for me to leave my robe on the chair he would get it and then just walked away from me, there have been very few times I did not want to tip someone for a service and this was one of it...but it was the holidays, I wasn't going to be a scumbag. I got a de-tangler and a dry shampoo, plus my wash, style and blow dry was $250 with the $25 coupon. After that, I saw my sister and said don't you like my hair she said oh you got it done...it looks exactly like it did before, maybe bouncier? My bf pretty much said the same, I should have stuck to my hair dresser in Brooklyn who charges a fraction of the price makes my hair look much better.

It's been some time since I wrote my first review for Mizu. My love for it has not abated--only dimensionalized! After so many years coloring at Mizu, but cutting elsewhere, I took Nico's suggestion to try Steven DiCarlo--and it's a love match! Steven takes a thoughtful approach to his craft, teasing out of me what works for me, and has managed to make my generous head full of very fine hair actually look smashing--like "let's go buy a new lipstick and get this coif on the streets" smashing. Like Nico, Steven is sweet, personable, and seems to know where to go when I drop myself in his chair, saying, "Do something with this!" I watch how he turns out other clients, knowing he possesses a special kind of magic that makes you look forward to getting done by him. And what more can I say about Nico? He's truly the color whisperer. Don't like your color game? Put yourself in his hands; he's a master. Mizu continues to be a sexy little spot to which you can escape, and feel like a million walking out. Much credit is due Vaughn, who understands how to manage/keep talent, and create a welcoming space that reflects his own warmth and professionalism. The man in my life loves his V76 products, so again, there isn't a grooming ritual for which Vaughn doesn't have ultra-keen instincts. For all that New York can throw at you, Mizu is still the place that leaves me feeling pampered--and that pride in craft is still an essential value.

Went in to see Marta on Saturday to update my look. Wanted something subtle but beautiful and man she delivered. Beautiful salon excellent staff. Highly recommend Marta to anyone looking for a new color!

Had a great experience here as a a hair model. I like keeping my hair simple since I'm not really trying to impress anyone as a student and it's impossible to do much to my stick straight hair. I had an appointment with Claudia and it was a fantastic experience. She might be a trainee, but she has an eye for hair. I know working as a model takes longer than usual, but it's a chance to help someone gain experience and like I said, as long as my hair looks even, I'm happy. She was able to give me some long layers while getting rid of some split ends. I loved that she would ask the senior stylist when she was unsure or needed some guidance. The overall experience (even as a model) was extraordinary. I felt so pampered and the attention to details was on point. They were able to add some movement to my otherwise normal hair.

I went in for a cool toned balayage as a hair model with Melanie and ended up with an brassy ombré with no color transition at all. There's a very clear line between my natural and colored hair. She tried curling my hair after but it didn't work out well and my hair was put into braids in the end, which is why I wasn't able to see my new hair color properly until 2 days later after I washed my hair. I emailed Melanie and the manager Megan after that with a picture of my current hair condition and the picture that I originally showed her and asked for. Melanie's reply was quite rude and she insisted that we both agreed on the picture, which is true, except that my hair is not even close to that picture at all. Also their manager Megan never reply to that. Not to mention that I went in at 10am and they weren't done until almost 5pm.

I got a great haircut from Judy. Wasn't sure if this place was gonna be too stuck up because of address. But everyone was nice and I got a precise haircut. Which is what I was looking for

First time at Mizu, I scheduled with Steven has a friend recommended him. the receptionist,the lady that washed my hair were lovely and of course Steven was amazing! He really listened what I wanted and did a great job. You can tell that he loves what he is doing and he makes sure that everything is perfect. I also got some color advices from his colorist, and I'm looking forward to schedule with her. I even got a picture of my cut on his Instragram profil. I definitely find my hair stylist in the city.

I have been going to Lily for a long time and she is lovely. More importantly she cuts hair fantastically. Her technique is amazing and i have gone to others for cuts but she is the only one who gets it right. She's able to explain the techniques and how the hair cut will frame my face and look best. She knows what will look good and how it will grow out and look over time which helps. I highly recommend Lily!

I cant say enough great things about Mizu. Ask for Judy - incredible haircut. The entire experience from start to finish was exceptional. I didnt want to leave!

My birthday was yesterday and I ventured into New York for my first apprentice haircut with Darby Backes, an assistant in training with Sheridan Pennington, the hairstylist instructor at this beautiful salon located on Park Avenue. It was truly a wonderful experience from the moment I was greeted by Darby who was very courteous listening and responding to all my haircut concerns. Darby is passionate about his work and it showed in the final results!

I first started going to Mizu a few months after they opened - 2006, 2007? I think I was scheduled to see Ashley, but was greeted by Sasha. It's been a match made in heaven ever since. Sasha is wonderful. We've done long hair, short hair and every length in between. We permed (once). We have done just about every cut and style and it's all been fabulous. I never know what I will look like when I leave - except I will be smiling and happy - just like yesterday when we cut the right side short and left the left-side longer. My feeling is always - how bad could this possibly look - Sasha is styling it? She's phenomenal!! I've moved to Long Island - and now my fiance and I are thinking of moving to Connecticut. I'd happily travel the two hours ++ for a cut and style. What does that say?

This is the best salon I have ever been to and I've been a client of the some of the top-rated salons in NYC. There was a glitch with my color appointment and the salon staff went out of their way to accommodate me. I highly recommend the Mizu Salon for the professional and caring manner that they treat their clients. A special thanks to Louis Licari for stepping in and saving the day!!!

Melissa is literally the only colorist I trust with my hair. I have dark, Asian hair and she is able to make it all sorts of crazy colors. She is willing to work for hours to make sure it's precise and perfect. She will never cut corners or "cheat" to get the colors you ask for. I've had some bleaching disasters in the past, and I've been amazed at how healthy my hair is after so many color treatments! She is definitely a rare find in NYC.

Woah. I went to Harley at Shampoo on Saturday afternoon to get a cut. I was this close ::squeezes index finger and thumb together:: to shaving my entire head. Harley informed me that the back of my hair was longer than the front. Angela at Mizu had given me a .....mullet. A MULLET. And I had been walking around like that for a month and a half! Seriously. What kind of friends are you that you don't tell me I'm having a bad hair month?

I am a Hair Stylist from L.A. I am both Italian, Sasson trained by 2 different masters who both have very high regards of NYC Hair People. Therefore, I expect to learn a lot from some of high end NYC salons. My close friend decided to try out this place and I took the opportunity to observe. God, I was really not impressed at all!!!!!! One of the owner was doing a razor/scissors cut on medium length hair and another stylist did a Sasson technique style haircut. The Sasson style haircut was only okay at best because there was no design and the skill was very outdated, blow dry was terrible. The owner's haircut ended up a outdated lousy mall housewife hairstyle and one side was so obviously heavier. His layering was beauty school level which means only 2 dimensional lines and super basic sectioning. He has this look like he is painting a master piece artwork but his razor shredding is making me so sad. I ended up have to fixed my poor friend's haircut all over. I think it was one of the so-call director who did her hair. Thank goodness my friend is well off with money and I feel so bad. Where are the real masters with real skills? Where should I look next?

Ive been having my hair cut by Mamoru for over 25 years. Now my daughters come too. I think that says enough. He keeps me current in style which is not easy because I am busy professional woman with children. Thank you!

I am very glad that I came to MIZU yesterday to get my hair cut. Lily is outstanding! She told me in advance, in detail, what she intended to do, and I immediately felt reassured that I was in good hands. I am extremely pleased by how my hair cut turned out! Everyone at MIZU was really nice and courteous. The salon itself is nicely designed, with two floors. It's centrally located in the heart of midtown at 59th and Park Avenue. The prices were very reasonable especially considering the top tier level of service and skill you are getting. I've been to some very well known salons like Henri Bendel and Frederic Fekkai, and I am very glad that I gave MIZU a try. If you're looking for a top quality salon that cuts men and women's hair, please try MIZU. I believe you'll be happy you did.

Summary: Get a thorough explanation of your stylist's cutting style and theories BEFORE the cutting starts, and avoid wonky instructors. I had an appointment with an apprentice. We discussed a bob that would be given movement with some layering. After our discussion, however, the dirty-fingernails, seemingly impaired or hungover, unkempt instructor took over and turned my intended cut into an asymmetric high-fashion look. I have nothing against cutting-edge styles, but that is not what the apprentice and I discussed. The entire approach to the cut was very random -- cut a little here, then flip my hair around, cut a little over there... I felt like a wig on a stylist's mannequin. And, since my cut is uneven, I now have the opportunity to practice trimming my own hair. Every salon should demonstrate respect for clients by mandating staff cleanliness and crystal clear communication -- in that regard,my experience at Mizu was a flop. *Note: other staff seemed groomed, and acted professionally, but one rotten apple...

Woah, enter the nicest salon I have ever been to. Okay the bumble in meatpacking gives this place a run for it's money but Mizu salon is N-I-C-E! I think they use more natural products so my shampoo and condition left my hair shiny and bouncy. I got a great cut and my stylist gave me one of the best blowouts EVER. She really worked with me to give me what I wanted. Felt like a glamed out version of me. LOVE IT! I feel a tiny bit bad cheating on my bumble stylist boyfriend but, after so many years I may have to alternate btwn the two more often.

I am singing the praises of Aya. The woman is a miracle worker. What led me to her? I walked into an aunt's office at work days prior and was greeted with the following sentence, verbatim: "You're hair looks terrible. When's the last time you had a haircut?" (Thanks, dear aunt. I love you too. By the way, "Good afternoon.) Less than 10 minutes later, she was on the phone scheduling an appointment for me with Aya, her treat, the next morning. This particular aunt of mine has been letting Aya cut her hair for more than seven years now, so I felt at ease immediately. I knew I was about to reap the benefits of her insult. (Ha!) Mizu is a bright, clean, and bustling salon quietly nestled on Park Avenue, with a welcoming and professional staff. Everything is very streamlined with little confusion. Water and tea are offered, including about a dozen different varieties of Harney organic tea. (Nice.) The music was good; typical "salon" music, with some Stevie Wonder and Gaelle in the mix. My 11:45 a.m. appointment started a few minutes late, but I could see Aya feverishly finishing up her previous client. It was no matter to me. Hair washed, I sat in my chair with Aya. "Let's talk", she said. I did. Two inches off all around to clean my hair up, layers cut back in as they had grown out, angle the front, and clean up my bangs. I part my hair to the right and sweep my bangs to the left. Would you like to know how my hair turned out. She took off two inches all around to clean my hair up. She cut my layers back in as they had grown out. She cleaned up my bangs. She parted my hair to the right. She cut my bangs so I could easily sweep them to the left. Yes. Some stylists listen when you talk to them. It's true! Not only did Aya cut my hair the way I wanted it, but she was nit-picky, which I use the most complimentary way. She was not about to let any stray hair ruin what she had just crafted. She snipped and clipped until her masterpiece was completed. She did "scold" me, because I was honest and told her that the last time I had my bangs trimmed, I did it myself because I didn't have time to go to a salon to get them cleaned up. *blush* I took the scolding with good humor. She's absolutely right! Normally I don't do that...which is why my bangs look amazing for the first time in about three months! My head literally felt lighter when I stepped outside. She put NO product in my hair, yet my hair was straight and glossy in the end. WOW. If you want to treat yourself to a great cut and have a few extra dollars to spend, I'd absolutely suggest coming here. Great staff. Great environment. Ask for Aya. You'll come out looking like a glowing vision.

Completely unprofessional. I arrived on time for an appointment scheduled 2 weeks earlier - disorganized front desk, gave them my information and who i was here to see, then waited for 15 minutes until Deyah came out. She said she had double booked this appointment and couldn't find the record of our conversation - despite the fact we communicated directly with each other via text to book this appointment. I showed her our text conversation so she could find it on her phone - and she had to admit she hadn't even saved my information. I understand mistakes happen, but it's how you deal with them that is indicative of your business. After it was clear Deyah had failed to properly book an appointment or keep records of her communication, she made no attempts to rectify the situation or even genuinely apologize. She did not acknowledge the inconvenience she had caused with her carelessness, and I did not get the impression she even cared or was taking it seriously. She told me she was going to cut the other girl's hair since it was more relevant to her cutting class - and then halfheartedly told me I could reschedule. I declined, as I have zero confidence in Deyah's or the salon's ability to accurately schedule logistics, or professionally rectify an issue once it appears. One of the most disappointing parts is that when we confirmed the appointment over text, I got the impression Deyah was getting impatient with me confirming the time/date details - and it turns out she wasn't even keeping track of them. Extremely disappointing and unprofessional.

Like most, I don't do reviews unless it is really that good or really that bad. Really amazing people who work there. Yes sometimes (not often) it gets busy or slightly backed up but it's a salon people.... Unless you want them to screw your hair up sometimes ya have to wait 5-15 minutes! Originally I followed Kerry Resnick from Joseph Martin Salon (now closed) to Mizu... Love the atmosphere, vibe, and products. I really like that they carry a variety of hair products rather than just the basic names. I know a few celebs go there so obviously it's pretty good HANDS DOWN KERRY RESNICK!!! Amazing man & great with the hair... I am the pickiest person when it comes to anything... Believe me try him once & you will be hooked!!!

I have to dedicate this review to the apprentice who did my hair. Grabbed my hair, took a pair of scissors and CHOP. 6 inches gone. I went in asking for a short hairstyle - short but not too short, just enough to tie it back into a ponytail. Came out with a long layered bobish sort of look - somewhat of a long bob. The apprentice was extremely attentive. I can definitely tell that the salon goes above and beyond it's duty of not just doing what the customer wants, but what suits the customer. At one point during the cut, the apprentice was "shaping" my hair so that it fits my bone structure and profile. I told them that I'm very low maintenance and prefer not to style my hair everyday. I walked out of the salon with my hair light, free and unstyled - exactly the way I wanted and more.

So, I've only even been here for color and have always gone to see Melissa, first when she was just a student and now that she's the real deal. She is AMAZING. It took me a long time to find a colorist I was comfortable with and who really got what I was going for. Melissa is super creative and responsive to what her clients want. By creative I mean she can do crazy colors and all that stuff, but she also knows how to make small changes that go a long way to enhance your natural look. By responsive, I mean she is constantly paying attention not only to what you say you want, but also to your reactions to her work. She remembers your preferences which gives you more incentive to keep going back! No need to re-explain everything each time. Seriously, get in with her now before her career inevitably takes off leaving us all in the dust.

Do not be a mizu hair model there with Austin because you will sit for 4 hours and the finishing product will look like nothing. He was supervised and had some ugly, overweight witch comment on everything he was doing wrong constantly. Instead of supervising him to make sure he DID not make a mistake, she just popped in on occassion and said, "Well you really should have done it this way." "See now she is going to have a dark spot in the back." Um instead of going to take a snack break maybe you should be watching him if he is clueless. There is obviously a reason why they are not busy and super booked in there because they suck. My hair looks like a Revlon box color, and A.)I have never used a box B) i go to the best salons in LA,NYC, and Miami whether spending 400 or being a hair model Go to Cutler, Arrojo, Frederick, etc. Everytime I have been a hair model with color I have loved it-sometimes even a better job then when I paid bigger money. I also went to Mizu for a cut and that was bad too. Instead of helping their stylists, they just sit and give dirty looks. News flash-you are noone and your NYC location is crap.

I went to Mizu + Louis Licari two weeks ago for a hair modeling program and felt compelled to write a review after considering how amazing this experience was. Prefacing this review with the fact I was laid off due to covid and wanted to get my hair colored but could only afford a hair modeling deal where I didn't have to pay hundreds of dollars for highlights. From the moment I met Louis and Taylor they treated me kindly and made me feel welcome, which is not always the case with hair modeling. Taylor gave me the most beautiful highlights ever and Louis was so warm and sweet that its truly made the experience magical for someone struggling with money and self-image. A big, sincere and gracious shout out to this team for all that they do.

Melissa colored my graying hair for me and she did fantastic. I was worried it would look fake but it was on point. She matched the colors perfect and made it still look like it had texture. My girlfriend was even impressed and she's a tough critic. I'm really glad I met her. I'll continue drinking from the fountain of youth at Mizu. Aside from Melissa the entire salon staff was very nice and accommodating. They were easy to book and friendly while I was being serviced. They made sure I was comfortable the whole time. Thank Melissa for making me look great and to the staff as well.

Stopped in on a whim and chopped my hair from long to very short! Judy gave me an expertly cut and styled curly pixie which I have not stopped receiving compliments on. The salon is beautiful and the service is impeccable. I am so glad I stumbled upon Mizu when strolling along Park Ave.

I am new in Yelp, although I would like to comment about a hair colorist, Yolanda, she did something extraordinary. I have no idea about hair coloring and I don't care too much about it but my wife has been complaining, to me! about how difficult is to find a good hair colorist, even in famous and well known expensive hair salons in NYC and New England, all this according to her. Last week when she came home, she was so happy that I was wondering what happened to her. She told me, finally!!! I found a good hair colorist, her name is Yolanda, at MIZU Salon. Good for her and good for me, I hope she doesn't bother me at this respect any more. Thank you Yolanda and thank you MIZU salon. By the way her hair looks really good.

Mizu salon is beyond my expectations of what a salon should be. The managers walk around making sure their guests are happy. The employees are courteous. The salon is sleek and clean. Karen Freely, colorist, not only met my expectations of hi-lights but went above and beyond what I wanted to be done with my hair. The color job she did was spectacular. She absolutely understands what a customer wants and knows how to give it to you, even providing you with an extra pizazz. Definately my happiest and most satisfied moment in a hair salon was at Mizu and with Karen as my colorist.

Aya is the sweetest! I went to mizu on New Year's Eve and Aya gave my lifeless haven't-been-cut-in-a-year-hair ooh lala oomph and volume that I'd never thought I see on my overgrown flat hair. When she gave me a $50 off card and told me to come back for a much needed haircut I happily made my appointment and left mizu feeling fabulous. I rescheduled my appointment 2x and pushed it back 45 minutes that day of and the girls at mizu were super sweet and never gave me a hint of attitude. Definitely no pretentiousness here! Aya meticulously cut layers into my long mono length hair and kept the bottom layer long exactly as I had asked. The result was lively bouncy hair that was soft to the touch and soo sexy, my boyfriend said it was gorgeous. Needless to say, I'll be coming back to visit Aya, especially now that my new job is right down the block!

I haven't let anyone touch my hair to give me a proper haircut in 4 years. Rosa came highly recommended and I decided to take the plunge and surrender my locks. She greeted me when I first walked in, took me to her chair for a consultation and we discussed what cut would be best not just for my type of hair but for the frame of my face, which I've never had a stylist talk me to about before. I showed her photos and she gave me her expert opinion and suggestion, which I felt very comfortable going with. I was led to the hair washing area, and the shampoo lady, Maria, was very charming and gave me the most delicious scalp and shoulder massage. As Rosa was cutting my hair she explained every step she was taking and took her time making sure everything was perfect. She gave me tips on how to do my hair at home and what tools to use, which I really appreciated. The end result was amazing, and I was SO happy! I learned In conversation that Rosa has been in the business since she was 17!, and has many clients who've been going to her for YEARS. That's the kind of commitment I was looking for, and it's pretty certain I'll become that kind of client myself. She has magic hands! As for the salon, it's gorgeous and fancy, yet I didn't sense any pretentiousness at all.

Austin M is the BEST COLORIST EVER!!! If you are looking for stellar color that works perfectly with your skin tone, hair type/cut, and personality....Austin is your man!!! I am a texas girl and love my highlights but not the annoying kind....they are the most fantastic combination of southern belle and new york chic. BOOK YOUR APPOINTMENT TODAY. You won't regret it, I promise!!!

I'm new to the neighborhood and was looking for a new salon. I'm an avid follower of Lucky magazine editor-in-chief Eva Chen, who is also a Mizu client, so I thought I'd give them a try. I don't color but it does take someone pretty skilled to cut my thick, long, and wavy hair, so I was not about to consider a Lifebooker deal or anything like that. I called and had an appointment booked with Judy last Friday. It could not have gone better. I was only looking for a trim but gave her pretty specific details and she followed all of them to a T. The shampoo was also wonderful, using Oribe products, and Becca gave me a great scalp massage. I especially appreciated how Judy took the time to explain what she was doing and why during the entire cut. I wear my hair both naturally wavy and blown out straight and she was certain to make sure I had a cut that would look great both ways. I've had experiences in the past where stylists are reluctant to take the time to blow out my hair because it's so thick and I usually wear it wavy this time of year, but Judy did not hesitate. She is also very friendly and funny, and our conversation was great. Judy also recommended several products but was not at all pushy about forcing me to buy them - but she did give me some free samples! I love that Mizu carries several brands so it never felt like they are recommending a product that's not right for your hair. As of now they carry bumble and bumble, Kerastase, Oribe, Living Proof, and several others. Every person I came in contact with, from the receptionist and the coat check attendant to both Judy and Becca, was warm, professional, and welcoming. I highly recommend Mizu. It's pricey, yes, but your hair is the one accessory you wear every day... why wouldn't you splurge on it?

Suzette... She is the 1st in 3 years in nyc that has been able to get me back my Giselle like color. I could nt say more great things about how she really made me look the way I wanted to look.... period. She listened. I thought I liked another girl, but I will never stray from Suzette now. She actually got it right. I get compliments all of the time. It looks natural and still very beachy cool. I never thought it would be so hard to get someone. but it was but now I v found suzette. And to top it off, she s the least expensive of everyone I ve tried in the past. Crazy. Thanks Suzette ; D