Sasicha Banchong-aksorn
Google
The room was nice and artistic, but unfortunately, our experience was ruined by several issues
1. Noisy AC – The air conditioning made a loud noise every hour, disrupting our sleep.
2. Unclean blanket – The blanket had a visible stain that appeared to be urine, which was completely unacceptable.
3. Difficult shower – Adjusting the warm water in the shower was nearly impossible. It kept fluctuating between too hot and too cold.
4. Rude service – When I asked about parking options, the staff responded rudely and emotionally instead of calmly explaining where I could park. It felt unprofessional and dismissive.
5. Lost item – We lost something during our stay, and we are 100% certain it was left in the room. However, when we informed the staff, they said they had checked and found nothing. This response was not reassuring and left us feeling frustrated.
To make it worse, we didn’t receive any apology or compensation for all these issues. I do not recommend this hotel to anyone. . .