Paul H.
Yelp
A bit of a disappointment, particularly because earlier reviews had been so praiseworthy. I struggled to see what was good about the place, other than the fit-out, which was fine, but nothing extraordinary. In a service industry, service is probably the key offering, but I got the impression that singing along to the song on the iPod (or maybe just talking to one another about the song) was more important than actually serving someone who was waiting, quite obviously, to be served.
I can be hipster with the best of them. I once owned a racing bike (Peugeot Carbonlite 103), read Frankie and the Economist (in an ironic way, of course), and can grow a beard or mo with the best of them (as long as you give me a couple of weeks warning), but if you want your cool cafe to make money, you need to actually make your customers feel that it's okay to 1. Intrude upon your private space, and 2. Ask for something to eat and drink.
Too much hipster, not enough service.