Sunshine63613799474
Google
DO NOT STAY HERE — Unsafe, hostile, and deeply unprofessional.||||I had to call the police during my stay at Modern Motel in Colorado Springs due to an extremely threatening and unsafe incident involving the motel’s staff.||||I booked my stay in person and was told that late checkout until 1:00 PM would cost an additional $20. I confirmed this with the front desk and found the same policy clearly listed on their website (I have a screenshot as proof).||||The next morning—before 10:50 AM—three men aggressively pounded on my door claiming to be “maintenance,” yet none of them had tools or equipment. I was alone and undressed, and told them I didn’t need maintenance. One man said he “couldn’t hear me” and told me to open the door. When I said I wasn’t dressed and repeated I didn’t need assistance, he responded, “I’ll be opening that door in 8 minutes either way.”||||This was well before the checkout time I had paid for. Understandably, this was both suspicious and alarming.||Why were there three men? Why no tools? Why were they threatening to enter my room before my confirmed checkout time?||||I quickly threw on sweats, opened the door, and explained that I had arranged a 1 PM checkout. They ignored me. Moments later, a fourth man—either the manager or owner—arrived and immediately began yelling at me to “get out.” When I tried to show him his own website confirming the 1 PM checkout policy, he shouted, “I don’t care.”||||When I began filming the encounter (as a safety precaution), he escalated further. I retreated into my room, and he physically blocked the doorway, refusing to allow me to shut the door and get dressed. I told him this was harassment and that I would call the police if he didn’t allow me privacy to change and pack. He refused and insisted I could “get dressed right there” with all four men watching.||||I called 911. When I described the man’s appearance, he became enraged. While I was actively on the phone with the police, he stepped fully into my room, yelling:||“You better get out before you get a surprise you won’t like.”||||Let me be clear: I was a young woman alone, being threatened with violence, trapped in my room, and denied basic privacy by four men, including the manager.||||This was terrifying, violating, and completely unacceptable.||||I was harassed, intimidated, and treated with outright hostility despite having proof I was acting within the hotel’s stated policies. At no point did anyone take responsibility or deescalate the situation—instead, it worsened as soon as I advocated for myself.||||If you are a woman—especially traveling alone—do not stay here. This motel is not safe. The staff’s behavior was aggressive, inappropriate, and dangerous. I have filed formal complaints with the management group, the booking platform, and state consumer protection authorities.||||Please protect yourself and stay somewhere else.
