Emily A.
Yelp
Clean enough, but the staff seemed unorganized. There were deals advertised from days before that hadn't been changed. In the common area, there was a sign for a 24 hour airport shuttle, but the desk staff said it only runs once a week. Very long lines during check in, and when we were given our first room keys, we realized the beds had not been changed, and there was trash in the beds. We told the desk staff, and they moved us to another room. However, they didn't give us the correct key cards for the new room. We were told by one staff member that we would be refunded, but when we asked at check out about the refund, we were told that would be unlikely. You need to pay to store luggage, which was inconvenient, and once when we waited to check in, we were told the room was ready, but it wasn't until about an hour later. It was difficult to plan our day around Mola on check in/check out days, and the information in general was inconsistent and unreliable.