Moms Bakery Corporation

The place has a lot of tasty baked goods,cakes,pastries and I love their flan and great breakfast food but their customer service is very poor.An older mature lady I think she's in her 60s always appear to look and act hostile every time I come in.Never smile or never a hello,she has a dark negative aura about her and they seem a bit racist in there.I see their customer base is heavily Dominican and it seems as if you don't fit the look of a Dominican and speak Spanish they will totally pass you over and tend to their Dominican Spanish speaking customers first while your standing on the sides being forgotten about.I really don't understand why some of these Spanish businesses does this.Because of that I don't patronize this place anymore.Why spend my money on such a place where they don't value me a customer and person.

this bakery quite literally ruined my birthday. the young man who took our orders was dismissive and rushing the whole time. we were there well within business hours; he was just in a rush to sit down and watch TV again. i asked for the cake on the left-chocolate frosting all over. and i received the one on the right. a chocolate mousse cake with ganache, which i specifically said i did NOT want. multiple times throughout ordering i specified "chocolate frosting, like this photo". he just continued waving me off and saying "yeah yeah, chocolate" so i guess they just take a vague idea of what you want and then take a cake out of the fridge to sell you, all for full custom price. please don't waste your money here because they literally just do not listen or care what you want. i'm so upset. my birthday is ruined

Terrible services, the lady on the front is always looking at costumers like she's bother or do not want to work there. THIS NEW OWNER DOES NOT KNOW HOW TO DEAL WITH PEOPLE AND THEIR PRICES ARE WAY TOO HIGH. AND THE OLD LADY THAT I READ A COMMENT OF SOMEONE SAYING HERE THAT ONLY TREATS DOMINICANS RIGHT, SHE'S NOT DOMINICAN AND SHE TREATS EVERY COSTUMER WITH A NASTY ATTITUDE, I AM DOMINICAN AND I RECEIVED A BAD BEHAVIOR FROM HER, AND SHE'S NOT THE ONLY ONE, THEY ALL LOOKED AT YOU WHEN YOU ENTER THIS BUSSINESS WITH A NASTy face...

Do not go here if you want a custom cake. I showed them a picture of what I wanted, they said ok, and they still gave me whatever design THEY wanted. I specifically asked for a plain pink cake and they still put the trimmings with icing. How is it better to do MORE work that i DIDNT ask for? Don’t waste your time telling them the theme of your cake because they will do whatever they want and take your money anyway. Just go to Sal & Dom’s or Conti’s or even Artuso. This place is not worth the headache.

I used to love this place and have been coming here for years. I used to give good tips until the Mexican lady started giving me attitude. She has no customer service skills, and sometimes leaves me standing there waiting. She doesn’t acknowledge you or be nice enough to say she’ll be with you in a moment. She even sometimes prepares my order without me even telling her if I wanted something else and gets mad at me when I tell her that’s not what I wanted. It's very unprofessional and nasty. She picks and chooses who she wants to serve, which is sad to say. Although I love the coffee, they will definitely lose my business. Today put the nail in the coffin after she took two people's orders that walked in after me. She also stated that the coffee went up in price from $2.50 to $3.00 and now $3.50. To make matters worse, there was also a roach that was lingering, and another customer killed it right in front of me.

I took my friend here to purchase a cake for my daughter’s baby shower. It was not only beautiful, but tasted delicious. The crowd was happy with the taste. They went crazy over the beautiful job they did in creating what we asked for. Thank you. I’ve been purchasing cakes from here for over 30 years.

I don’t care about the grumpy lady. She nice with me sometimes ,but I catch her bad mood too. The cake will make your mood! 😊 I only take it from here the Tres Leches! That’s my favorite sweets, second the flan, nobody makes better then the Moms bakery! So put the poker face on and grab your piece of cake worth to try! Cash only !

Throughout the years the professionalism and service has deteriorated as well as it's atmosphere. I've been coming Here since I was a young .One would think that she would invest In renovations. Especially Her being at the same location for decades. Her staff is rude & so is her staff! I walked out, not purchasing the cake.They act like they were doing me a favor. I could only imagine what the back of that kitchen looks like.