M S.
Yelp
I've been going to this restaurant for the past 10+ years. Sad to say, this past weekend is probably the last time I will eat there. We ordered the salmon special, and the fish was nearly raw. The menu description in no way described it as being quickly seared or raw. Had I wanted sushi, I would have gone out for sushi. Knowing that most chefs don't like to have their culinary skills questioned, I reluctantly asked for the fish to be cooked more. But I asked anyway, knowing that I would be paying too much for a limp experience. The waitress had us pick our fish off of our plates and put the pieces on separate small plates. My 82 year old mom accidentally dropped hers on the table....so I then asked them to please cut her a new piece. What they SHOULD have done is just taken both of our dinner plates and come back with properly cooked salmon, plated with the sides so that everything was hot together. Instead, we sat for another 15-20 minutes and ended up eating the sides while we waited for the fish. Upon returning with our fish, both pieces were still flapping. They never cut new pieces, just the old pieces we had to pick off of our plates, returned to us with barely an effort to make it right. Lastly, they are using their same old plastic menu holders which were sticky and gross. During this COVID pandemic, every single restaurant is using disposable menus. Take it upon yourself to do the right thing here, folks. With pandemic health and safety measures being drilled into our lifestyles now, that isn't a good look. And lastly.....not a single offer to reimburse us, comp us a dessert, or any kind of effort to take the sting out of a poorly cooked, expensive meal. I'll go in a different direction next time to the Hancock Inn where I know the quality and service is consistent.