Nanya Agul E
Google
This place is beyond disgusting. We stayed for the weekend ,what we wanted to be a romantic get away, as this place was recommend as a nice establishment. However it felt ALOT to be desired, staff was inattentive and came across as rude, on checking in our room was not ready and we were told that it was being cleaned as check in time was 2pm,so we headed up Port of Spain to enjoy the country. upon return to the hotel the unfriendly front desk agent escort us to the room. The room 15 was horrible, sheets were dirty, towels were dirty, pillowcases were dirty and the horrific sewage smell that illuminated from the bathroom,to the point that I could not breathe,the ceiling in the bathroom had mold and mildew and the tiles were stained and dirty, shower Curtin mildew and dirty. The handle for the bathroom came off in my hand!!!! We called down to the front desk about the state of the room, the agent came up and told us that a plumber would come in later to take a look.!!!!!!!!! Really !!! we had to demand that they moved us pronto. The room which we were given was not any better. Room 25 had two full beds, again one of the beds the sheets were dirty, the headboard of one of the beds were rotted, the bathroom smell of bleach , TV too small and outdated. In the morning we were again greeted by the horrible stench from the bathroom and was forced to keep the door closed at all times, and make our daily cleansing routine very short as it was offensive being in the room. The AC was extremely noisily and made it difficult to sleep with it on. As a hotelier I would not return to this establishment again as it in my opinion not fit to host anyone.