Monopol

What a fabulous city centre hotel this is. It's absolutely beautiful. From being greeted in Reception on arrival to leaving 3 days later it was perfect. The staff are amazing and work so hard to make the guest experience a 5* positive one. A mix of Art Deco meets modern the hotel has a really fabulous vibe about it. ||Bedroom: Loads of space. Clean. Modern. Quiet (even with a Christmas party going on in the main area). Very comfortable bed. Spare pillows. ||Bathroom: Huge. Loads of towels. Premium products. Great shower. Bathrobe and slippers. ||Breakfast: Loads of choice on buffet. Cooked to order selection was amazing. ||Cafe/lounge: Friendly staff. Delicious cakes. Perfect Irish coffee.||Spa: A treat in a city centre hotel. Really nice facility.||Other: Beautifully decorated for Christmas. ||Exploring: This hotel is perfectly place to tour the city. Good transport links. ||Nothing to dislike. Great price for a quality stay. We loved it.

We have stayed at the Monopol Hotel in Katowice three times now. It is an excellent choice and never fails to impress. It is a great choice for either the business or casual traveler. The service has always been excellent, with smiling and helpful staff. The rooms are large and have all the necessary amenities. It is conveniently close to some good shops and the train station and shopping center too. If I was to complain about any one small thing, it would be the entrance has a glass floor that can be a bit hypnotic to walk on. It is my choice of hotel in Katowice and I will be back!

The staff is kind, very helpful and will help you make small special arrangements on your behalf.

Hotel is located right in the city center, I was very satisfied with the accommodation and the service of the staff👍🏼

Very pleasant hotel in great central location. Spotless room with beautiful wooden floor and stone bathroom. Breakfast a little underwhelming but solid. Not impressed with high volume wedding disco in the main reception hall from 10PM until 4AM (!) just meters from my room, but presumably that doesn’t happen every night??

I had a very nice stay at the Monopol during my recent work trip. It's a beautiful place with spacious and comfortable rooms, and the breakfast was excellent. However, I was disappointed with the services. The hotel arranged a car for me from/to the airport, but the price the driver charged was significantly different from the hotel's quotation. When I asked the hotel for an explanation, I received no response. I find this situation, along with the lack of a response, unacceptable for a hotel of this rank.

Nice hotel but room are not soundproof and check out is slow.

Very pleasant stay. Breakfast was amazing. A lot of bits to choose from. We had to pay for the parking, also it is not guaranteed. The coconut drink in the room fridge was awful. I had to get myself Coconaut from Zabka. Service was very good. The pool, spa area and massage top noch. Very recommended.