Casey M.
Google
So disappointing. I came here last year and the service was amazing, but this morning was a completely different story. The staff were rude, unprofessional, and downright disrespectful. There was a mix-up with my order, and instead of handling it with any kind of grace, they overcharged me and tried to argue about it.
I was charged $20 for just a coffee and croissant. When I went back to question it, the staff member insisted I’d ordered a smoothie bowl too — which I hadn’t. They hadn’t even started making it, yet she still argued. I stood my ground and got my change back.
After that, things just went downhill. They didn’t give me any cutlery for my croissant, so I had to go back and ask. Then, after waiting 20 minutes, my coffee still hadn’t shown up — I had to remind them again. When it finally arrived, it was burnt. Honestly, it felt intentional, like they were being spiteful because of the earlier disagreement.
Never experienced such bad service in my life. Do yourself a favour — skip this place. There are far better cafés just down the road.