Colleen Sykes
Google
We had some teething problems when we arrived at our room, the air con was not working, the bed was made up with 2 duvets put together and just 2 pillows. It did not look like a 5 star room, our view was non-existent just trees.
We also had some issues at breakfast on our 2nd morning which we reported and it improved but the quality of the hot food was inconsistent each morning.
The pool was very well maintained and the service exceptional especially Ante. although around the pool was a little squashed in areas. We used the gym in the neighbouring hotel which was very poor, the air con did not work in one area and was set to 26 in another, it was far too small for the size of the hotels and there were no exercise mats to be found.
Our waiter for our Gourmet meal Dovor was excellent and the food was very good.
Overall our holiday was good, but felt that there were areas of the hotel that did not warrant 5 stars.