Montefiore Nyack Hospital

I was very happy with my experience with Dr Shah and his nurse. Everyone in the office were very friendly from the lady who checked me in. Dr Shah’s nurse was friendly, helpful. The nurse who took my blood was friendly and it didn’t hurt at all. Dr Shah, I would absolutely recommend him. He was honest but friendly and caring at the same time. And the lady who checked me out was very friendly as well. Was very happy with the office. Parking was easy, they have their own little parking area, so if you get a spot in there you don’t have to pay the meter. Highly recommend this office

Great service. From the moment you walk in receptionist greets you and is very courteous and friendly. Check in great service. My technician simply the best.. I believe her name is Julese very warm and friendly explain the procedure and put me at ease. It's always a pleasure to come here. Great staff.

The nursing staff were wonderful! They make you feel comfortable and after the procedure, were very attentive to my comfort. My doctor and anathesiologist were excellent at answering any question I had and the manager, herself went to bring my wife in as I recovered. Thank you to all of them!

I had a eco done last week and was nervous but doctors orders so I got it done. The staff are extremely friendly for the check in process Juana was excellent. Even though it was loud in room. The techs were awesome and extremely quiet , which was a plus !!! Thank you Heather and Emily !!! Might I suggest a radio or DJ in the room to help relax the mood. See you next time ! Thank you Chris

My procedures at Nyack hospital were conducted professionally and effortlessly. My Echocardiogram was administered by Technician Alexa and the Ultrasound of my heart by Jess. Both were very professional, caring and knowledgeable in what they were doing. They were both very personable and attentive to my questions. Thanks to both of them, I would full heartedly recommend Nyack hospitalas they truly recognize a good employee when they hired them both.

It was a great experience, and everybody I dealt with was super nice and efficient. I got done much much sooner than expected. My only complaint is that I would have liked the radiologist to review my films while I was there, as has been my experience in the past. So now, a few days later, I'm told that the radiologist needs additional ultrasound pictures. This means taking another day off work, which is not so well-received.

This was my first time in the hospital having a procedure done. From checking in to explaining the whole procedure and putting me at ease the nurses were excellent. They took very good care of me they assured me that everything was gonna be fine. I was a little bit nervous and they put me at ease. I would definitely recommend this hospital with five stars and would not think twice about going back and getting anything else done they were excellent. My doctor Gorbatov was the best!.

I have nothing but respect and so much appreciation for the entire profession staff at Montefiore Nyack Hospital. Every single aspect of my over night stay, was met with such compassion and kindness. The only concern I have and think there is room for improvement. The admissions process! I was asked to be there at 9am. I arrived very early around 8:30. My sister and I sat in that check in office until around 11am. After being brought into be prepped for surgery, we literally Sat there until after 3pm, when I finally got brought in for surgery. Finally getting up my room after 6pm. That’s the only issue. That whole time no water, coffee or anything. The Staff the entire time , making the exit as pleasant as possible. Total professionals!!!

Pulmonry care, excellent care! Was a very frightening experience for me. I have COPD and was in a very stressfull situation and caused a problem with my breathing! Isaac, my nurse, was absolutely wonderful. He told me what was going to be done and kept me informed every step of the way!!! He even took me out to my husbands car and helped me in at 4 AM!!!! HATS OFF TO NYACK HOSPITAL AND ISAAC MT NURSE! Judy B

I had came into the ER from chest pain numbness on my right side. It has been 6 hours and no doctor has seen me. Just a PA who did my exam in the hallway and My EKG was done in the busy hallway as well. This is the worst hospital but my specialist are here so I figured they would be fast and more attentive. My doctor wasn't even contacted that I came in. If you have a choice don't even do it. Don't come to Nyack Hospital.

The entire time my mother has been admitted to Montifiore her room phone hasn't worked properly. They've changed The phone multiple times and still it's impossible to get in contact. How can something so simple not be addressed in a timely manner?

Had a mixed experience in Nyack Hospital. It is not my first choice for ER and would have preferred to go to Westchester, but the ambulance can only transport to local hospitals. First of all, the pediatric doctor forgot to document on day 1 that my child has food allergies. If I wasn't in my child's presence, he would have eaten the shrimp served with pasta and had an anaphylactic reaction. ER nurse gave my child medication around 9am, a different nurse came into his room around 11 am and was about to give the same medication that my child only takes at 9am in the morning and evening hours. This is unacceptable. One of the PCAs forgot to serve my child dinner. They scrambled to find an available tray and served him a cold meal that was hot 2 hours ago. My child's vitamins and supplements were sitting on the nurse and doctor's desk waiting for the pharmacy to review it for almost 24 hours until I spoke up and asked about it. Doctor apologized for forgetting about it. Dr. R, a female pediatric ER doctor and Dr. B, female psychiatrist lacked a warm bedside manner. We had a traumatic negative experience altogether with other confidential pieces of information that I can not share. I recommend going elsewhere for quality care.

We were in the OR the other night for 11 1/2 hours. My husband is a doctor himself. We waited hours before even being brought back to triage. My husband remained on a stretcher for approximately 5 to 6 hours before even being tended to. The hospital is extremely understaffed with one doctor and one PA for 45 patients. if Montefiore wants to improve their reputation, they need to staff more doctors and staff.

The Emergency Department was appallingly understaffed and if I was told their difficulties one more time, I may have screamed in their faces, "Yes, and, I AM ONE OF THOSE 30 Patients!!! Yes, and, THIS IS YOUR CHOSEN JOB!!! Not just the ED had all the disparaging staff either. However, in this despicable place there were 2 shining stars on the 5th floor: nurses Donna & Debra - thank you for your presence & conscientious work ethic!

Too bad can't leave zero star reviews. My 77 year old mom came in with sever chest pains. It's 6 hours now and all they've done is EKG, took her blood and gave her an ultrasound. Been waiting over 3 hours for blood results so she can get a CAT Scan next. Every nurse acts like they can't be bothered. And you won't see a nurse or doctor unless you're in the hallway looking and asking for one. They couldn't care less in this place. Completely ridiculous. Never coming back. Place is a disaster. If you get your legs cut off outside I would suggest you walk elsewhere.

In the waiting room for hours, they were helping others before us with no rhyme or reason. Go elsewhere!!!!

My first minor surgery here went smooth. The second to repair my hip was a complete Shitshow. Nothing less. If you're headed this way to have your own doctor do a minor procedure great. Anything more I'd research other places for sure. At one point I'd rather have died than be here. Yes, that bad.

This is the worst hospital known to man. So under staffed it is disgraceful. Patient safety jeopardized because Nursing and PCA's are so understaffed. Whoever runs this hospital should be fired!!! The Nurses and PCA's we had are caring and capable. Sad state of affairs, go to Westchester or valley hospital NJ

I am completely appalled at the treatment my wife received here yesterday. In addition to the 11 hour wait time for 2 routine tests ( one of which she was unaware was going to happen), they left us completely alone and frightened in the middle of a hallway directly in front of the bathrooms. Patients were brought in and ignored until they openly wept and demanded help or became combative, the "nurse" who was supposed to assist my wife was nonexistent and we have absolutely no idea who her Doctor was except for the names of 3 people that we did not meet and the individuals we did speak to were very vague and uncaring. This emergency dept is a complete disgrace and the directors should resign immediately. We will not be paying this bill. Thank you Nyack hospital ER staff for the very traumatic experience and 11 hours in a horrible place

DO NOT GO TO NYACK HOSPITAL..sat with my 87 yr old Mom in the ER hallway for 10 hours. She had fallen, needed a CT scan. They advised keeping her overnight but they weren't sure they had a room available. So they wanted to keep her in the ER hallway with sick people coming from ambulances passing her by with no masks when the hospital required masks. After 10 hours we left....asked for food or water for my Mom many times and nothing...even after giving the ok that she could eat...nursing staff was overworked and rude...had to search for our PA all day waiting to find out test results. CONOR you are my hero....thank you for having empathy..the only person in Nyack Hospital that actually cared!

My son had recent outpatient hernia surgery at Nyack Hospital. The nursing and physician care was excellent. Had surgery and was discharged as soon as he was ready to leave without waiting. The care was excellent. The nurses were all friendly and helpful. Excellent care!

My doctor sent me to the emergency room. I had severe chest pains and trouble breathing. Two doctors ran cardio tests for a heart attack but came out negative. They then said I was to be discharged because they did not know what was wrong with me. I was told to go back to the doctor that sent me to emergency. I was in intolerable pain. How can I go back to a doctor that did not know what was wrong with me? My wife said you cannot discharge a patient in such dire pain. Finally, they gave me morphine and one of the doctors decided to order a CAT scan. I had a severe case of pneumonia and was admitted to the hospital. If I would have listened to these doctors I, most likely, would have died.

Horrible experience over a 13 day stay. Was admitted during a holiday weekend, so necessary specialist was not available. I waited 6 days to have a procedure performed. My IV got infected, however the hospital does not staff IV techs on the weekend, I was told by a doctor that I didn't really need the IV, however I knew I was declining and only if a floor nurse volunteered to try to do the IV, I'd have to wait 2 days ( until Monday). Night shift, weekend doctors avoided prescribing pain medication because I was high risk, therefore they lied about treatment for my pain. At one point I screamed in pain for 5 hours until my daughter threatened to call the local news because of the neglect. I was discharged without any instructions in the event that I had a relapse, for which I did. I would never recommend this hospital for acute treatment. Horrible and terrifying experience

Terrible stay away , the workers do not answer the call buzzer, the biopsy results weren't presented to me yet and I left the hospital 4 days ago. Really shoddy understaffed and undereducated staff. Avoid unless you're on your death bed.

They take more them 4 hours to take care of 4 people im let people that just got in first the worse experience I have to be on pain in at uncontuble Chairez I huge headed, back pain I'm nothing

if you're not bleeding to death or near death don't bother ,you will be waiting for a minimum of 5 hours just to get seen and for them to not do anything this is by far the worst hospital ever they do not care about the're patients , my husband had a infection in his finger that was serious he went several times before and came back for follow ups , doctors kept giving misleading information about how to properly take care of his infection so it can be healed and get better he was prescribed antibiotics the first time than he went back when they were finished for a follow up that was only two weeks ago and the doctor had said it had gotten worse so the prescribed him more antibiotics than he went again when he ran out of antibiotics for a follow up he waited in the hallway by disgusting bathrooms for over 5 hours just to bee seen by someone , security also is useless at this hospital while he was there he unfortunately had to let secruty know to do there job there was a mentally ill patient walking around by them self naked !! ..... and no one cared or did anything till he said something after waiting for over 5 hours he was finally seen and the doctor didn't even evaluate his infection he just looked at it and said he was fine , he didnt care what my husband was telling him he's been experiancing numbness in his hands his veins have been swollen and dark green and not normal looking which is clearly visible , the doctor didn't even clean his infected finger for him or put something on it they did absolutley nothing they said they prescribed him more antibiotics they never asked him what pharmacy to send them to and than they let him go ... i have the cvs app and i can see when medications are being filled or are ready to pick up and normally i get a text the second they prescribed medication no matter what and its been over 24 hours there is no text what so ever and not even in the app there is no medication processing to be filled .. so this morning i called the hospital to ask them about it they transferred my call and sent me straight to voicemail !! if not treated right away it could be dangerous that's why they give antibiotics to stop the infection from spreading ad getting worse and they could even answer the phone!! over all do not go here if you're not about to littery die right there and then would not recommend because they don't care about life threatening infections !

The Nurses put my husband in a room that had a half gallon of pee sitting on the counter next to an another pee sample cup. When I asked the nurses for the room to be cleaned they complained very loudly "this isn't a f****** covid testing center" If you care about health, sanitary environments, or safety- don't come here.

This Hospital should be SHUT DOWN. The nursing staff and managing staff are beyond awaful and lazy that we had such bad experiences we had to report the nurse multiple times to management but nothing was ever properly done. They say sorry and that's it. Even the most basic care of cleaning up the patient was not done right. They left my mom all dirty(poop and pee) that I had to clean her up right after and had about 2 full dirty wipes. SO DISGUSTING!! I could not even trust them when I wasn't there, that's how poorly they care for their patients. This hospital needs new management, to nurses, to even CNAS. Please don't go in healthcare if you are going to be lazy and let your patients be in discomfort.

Nothing like getting a bedsore as a 27 Year old with 2 broken legs

El área de emergencia es deplorable, el personal incluyendo principalmente las enfermeras no tienen ética, ni educación, no vallan a ese hospital q los pueden dejar morir, yo llegue con un dolor a las 8:00 de la noche y me fui a las 2:00 de la mañana y no me atendieron​.

ER was horrific experience. Was left on gurney in the middle of the hallway for about 5 hours surrounded by unmasked or improperly masked staff, patients, visitors, nurses doctors, EMTs, etc. When I complained to staff, they yelled at me to get back to the unsafe gurney instead of enforcing the mask requirements. Went in for health issue and was consistently exposed to potentially other health issues, namely COVID. Then they had the nerve to charge over $7,400 just for the facilities fee alone just to to be stuck on a gurney for a few hours; not to mention all of the additional charges for doctors, any anything else they could even remotely charge me for. I will personally avoid this ER for the rest of my years.

Just gave birth there and had a really great experience all around ! Nurses were AMAZING ! Even down to the cafeteria food was better than expected I was honestly surprised with how great everything was !

I went to nyack hospital yesterday complaining of a fever and body aches. my doctor, jamil rizqalla, came in the room stood by the door and told me I had Covid and he was giving me a doctors note for 5 days off and I will feel better after. One hour past I still wasn't swab for a actual Covid test. I ring the bell for pain medicine . And got the pleasure to be told by my nurse Venus rulon that I was already discharge. I still wasn't swab for Covid. No fluid no blood work. After complaining I received Tylenol and reglan with my discharge papers. Still unconfirmed if I have Covid. I went to another er same day Bc I felt terrible to only find out I have infection. And I got my Covid test from nyack hospital email the next day negative for Covid. I highly would not recommend.

The compassion and caring in this hospital is virtually non-existent and since it's one of only two hospitals in the county it's a disgrace for Rockland County residents. The staff is beyond lazy as we waited over six hours in the ER without anyone offering so much as a glass of water to my 80 year old father. It's like they didn't see us at all and could care less. Shame on the healthcare workers who work at this hospital - the word "care" is so far removed from their minds - it's almost surreal. While Good Sam is not perfect, the attitude of the staff is so much better. Hopefully Montefiore looks a little closer at the staff and does some serious house cleaning.

triage (intake) very great and efficient. ONCE YOU IN THE ROOM HE PREPARE TO WAIT FOR A LONG TIME. I am here for an ear infection and they can't even find the ear piece to check my ear. I am sitting here while the PA searches for one. after waiting 1 hour.

When it comes to my health i take things seriously. Normally I love coming to Nyack it's my first pick however not today, I am currently in the hospital but the service overall is not nearly as good as it normally is. The Nurses are taking forever to come and I don't ask for much I just want to shower, I can't do that because the rest room is dirty and it's been like that all day the person next to me stuff is in shower because she needs help showering so I've been waiting all day literally and to top it off I just got dinner from the kitchen and I went with pizza, simple right? How do you mess pizza up? I called the kitchen and they brought me another one so I appreciate that.

Standard hospital decor , basic restroom designs and friendly nurses/ television activation staff. I can't speak on the emergency room experience because I didn't see that side of the hospital . However the 4th floor in the four doctors building was clean, with decent staff. Nurse BRIAN MAHARAJ was on duty yesterday and he made my families experience at the hospital amazing !

I hope that I never have an issue that results in my admission to this hospital. I live around the corner, but if I had a choice, I would definitely go elsewhere. Most of my issues can be summed up by saying that many of the staff, with some exceptions, are uncommunicative or actively unhelpful, meaning not at all inclined to help you resolve your question or concern and certainly not proactive in sharing important information with you. Genuine concern is treated as being a nuisance. Everyone on staff should be trained to appreciate the fact that while hospital life is just a job to staff (especially the non-medical staff) and they see the same things every day, the people who are loved ones of patients--especially in certain units--are likely experiencing some degree of crisis. So don't be flippant or dismissive or short. Loved ones will also probably not understand the hospital's processes, what exactly is happening with their loved one, or how and when decisions are made. So be helpful and point them to resources that can provide guidance. Basic empathy training would probably help.

Can I rate this hospital zero stars? Wow, 5 years ago my Dad was here at least a dozen times-the service was good. This trip anything and everything went wrong. From waiting almost 12 hours in the ER for a room, to the dozen times we had to give the list of medications to various people (when we got to the room the nurse still did not have an accurate list of medications. Had to complain every day. Whether it was my loved one pushing the call button and no one coming so they soiled the bed, the IV machine that constantly beeped non stop for over 2 days, to the hospital doctor (our loved ones doctor is not allowed to go here which is INSANE) who didn't know what was going on but the homecare nurse did, this place should be investigated. Stay away. Next time we'll go to Good Samaritan. Didn't even feel safe with so many people just being able to walk in and out. I repeat, don't go to NYACK HOSPITAL, their service is poor On a positive note, Nyack Hospital homecare is very good and I recommend it.

If it was possible to leave 0 stars for our experience in the ER DEPT I would. Took my husband in after a fall where he hit his head and cracked it open. The initial intake process was fine. Quick efficient and nice people. but once we got in to the room we waited over an hour just to be seen by a physician. And that was only AFTER I walked the hallway looking for a nurse to explain that my husband had been bleeding from the head for an hour. Nurses station was completely deserted. The PA one H. Walter-Pelham that we saw (finally)was rude and dismissive and complained out loud about how hard "they are working her here". Once he was taken for a CT I was told he just needed a couple of stitches and the PA would be around "in a bit". 90 minutes later still no PA and when I asked the nurse how much longer I was told "the PA asked me to tell you that she would be here eventually ". Really?! We have been here over 4 hours it's 4:00 in the morning I have no CT results and no stitches! I worked in healthcare for 10 years. I understand how stressful it is and that you're short staffed. However patients shouldn't have to flag down a professional for help or walk the hospital to find one. We also should not have to deal with rudeness and a dismissive responses. My advice to you all is to travel to Good Samaritan in Suffern if possible. or call an ambulance instead of driving your loved one. If you must come to this ER I pray you aren't subjected to PA Walter-Pelham. Maybe then you'll get better treatment.

Filthy. People in emergency room are aloof and the lack of attention and follow up is horrific. Will go to Good Sam next time. Last night around 12:00 A.M. I brought my daughter into the E. R. Since she cut her finger with a knife. The place is so filthy, disgusting, dirty and in severe need of a major and thorough cleaning and perhaps disinfectant with bleach and detergents. After waiting in the hallway for over an hour, being completely ignored by your staff who seem aloof, disconcerted, and seem to never make eye contact... I began to wonder if we should leave and head to Good Sam? After another 10 minutes, I inquired with the nurses desk and was told the nurse practitioner is with a patient and we are next. Half hour to 40 minutes later Debbie Pritzker, RPA shows up in what appeared to be a filthy lab coat that appears to not have been washed for weeks...so disgusting you should make it a point to pay her a surprise visit. After gluing the finger, without washing the wound... We sat for another 15 minutes... And I almost lost it... Someone came over, gave my daughter 600 mg of Motrin, said she will need an antibiotic in case of infection, but we were never given a prescription as we were finally dismissed. I realize this is a hospital, but if it was a Business where the proprietor really gave a crap about its customers, I would say you guys are in deep crapola. Businessman of 40 years. Father was chief pharmacist at NYU for 30+ years. Grandfather was a doctor. Nyack hospital is a disgrace. Sorry but I refuse to sugar coat the situation and I tell it like it is. Sent from my iPad

Horrific wait times in the ER. Obviously no order because people who came in after with less serious issues were discharged/seen by doctors/nurses after people who have been waiting longer and with more obviously serious injuries. Sure, once they see you they are polite, but everything about the place is terrible. Noises coming from machines everywhere in the middle of the night, prehistoric medical dev

extremely rude/ nasty er intake personnel ,so rude, i left to go to another hospital.

This is a low budget hospital. If you're dying maybe they'll give attention- other than that they are not attentive as other hospitals.

I have been in and out of the ER since Friday September 3rd. I have abdominal pain, vomiting, diarrhea. On Saturday night's visit they left me vomiting, and diarrhea all night long in pain like an animal. When it was dawn they decided to medicate me. My pain lessened and I was discharged. When I got home I couldn't sleep from going to the toilet, already tired to decide to go back and talk to the doctor if this isn't food poison. Again I stayed all night in the hospital, he asked me for blood tests, which in fact I had already done on Friday, which has nothing to do with food poison analysis. I agreed because I didn't know the exams weren't for food poisoning. Then the doctor comes back and tells me that everything is ok in my blood tests. This exam has nothing to do with Gastro, or food poisoning of any kind, I told him. then he ordered me to CT scan which also has nothing to do with food poisoning. Plus other tests that have absolutely nothing to do with gastrointestinal. They never asked me for a stool test as I was there all night with liquid diarrhea! What kind of doctors are these!? Maybe a worm medication!? Albendazole!? Since they already knew that there would be no contraindication for my case, but they continue to do tests that have nothing to do with my problem, just to defraud my insurance.

Horrible experience and they almost killed my Mom (new cancer patient), twice. She had had a bile duct stent put in which unbeknownst to her, had started bleeding. My bro and I insisted that she go to the ER when she passed out at home. I took an Uber in from the City on a Sunday night. LONG wait time. Long story short, they discharged her incorrectly twice and almost killed her twice. The first time, they didn't treat her sepsis properly and insisted that it was a UTI. The second time, they ALMOST put her on blood thinner--for a minor clot in a minor vein at a site of an IV that was left in too long--even though she was admitted for INTERNAL BLEEDING. The hematologist on call over the weekend hadn't even read her freaking file. Also, her infection source was hidden because the night staff didn't clean her up properly from a bowel movement (which she could have gotten help to the bathroom for if they ever answered the call buttons) so they tried to paint over it as a UTI rather than consider sepsis (pro tip an adult running a fever of 104.5 is not from a UTI). Over the course of 3 weeks, not a day went by where there wasn't some confusion over what meds she should have, WHERE the freaking meds were (they kept not delivering certain ones all the time/at the wrong time), and so on. Zero continuum of care between shifts, etc. When the blood thinner error happened, I asked her "managing physician" there WTAF was going on, and his EXACT response was "look, I have 30 patients on this floor; I can't remember the details of all of them." HE ACTUALLY SAID THAT. VERBATIM. Also, they were completely incompetent RE trying to arrange transportation to MSKCC Urgent Care in the City where she should have been from the getgo. At the end of the day we got her there where she is receiving much better care. In the meantime, she lost 3 weeks of her life, delayed her treatment, and almost died TWICE due to staff screwups. AND...don't get me started RE the general cleanliness and amenities. They screwed up her meal orders EVERY SINGLE TIME, even sending her stuff that she was explicitly told not to have. It's not unusual to see stuff like a discarded glove/mask/bed pad under a bed. The lady in the bay next to Mom the last time had one of of those urine suction things (not a catheter but similar) whose container was always at nearly full, like, nobody knew to change it. Now, some of the day nurses were FANTASTIC but the coverage on the nights and weekends is absolute crap. Specialists wander between different hospitals, and one specialist may say something one day that directly contradicts what another guy said the other day. DO NOT leave your loved ones alone there; if you MUST pass through their doors STAY WITH THEM and bring stuff to write on and DOCUMENT EVERYTHING. PS I can't wait until the bills start rolling in for this one as I am sure it will be a shitshow. I plan on asking for itemized billing for every damn thing. BONUS AGGRAVATION: The cafeteria isn't opened and there isn't really anything in the area except one rinky dink deli with limited hours. If Mom makes it out of the hospital once her care regimen begins, I HOPE that I can convince her to pay for private transport back down to MSKCC in the City rather than go there; all they will do is set back her treatment and make things WORSE. In 3 weeks Mom went from a vibrant, independent senior to bedridden. Hopefully she can get better care elsewhere going forward. OH and they also kept calling in her scrips to the wrong pharmacies.

Just had emergency surgery. Was admitted to the ER 3 am Tuesday morning and was upstairs to a bed by 11 am. The reason for this post is the incredible positive experience I had. Every step of the way was treated with compassion,friendliness,professionalism and all around attentiveness. From the transport people to the nurses to admin to the surgeons, I was treated like gold and was made to feel as comfy as possible when I was freaking out in pain. Kudos to Nyack Hospital. They deserve a great post.

Worst hospital experience I've had in my life. A little over a month ago, I went to the ER with something going on. I was pretty sure I knew what it was, but I wanted to make sure I wasn't actively dying. It was around 11pm, and the waiting room was empty. I checked in with an unfriendly person, and then went to the triage nurse who took my blood pressure and gave me a bracelet. From there, she took me to a bed with a curtain. The entire place was filthy and filled to the brim with ER patients waiting in beds linings the halls. I didn't even want to put my coat down it was so dirty, and patients all around me were moaning. I realized in literally less than two minutes that the place was disgusting and miserable, and that I would be waiting for a LONG time to be seen, so I decided I would rather wait it out at home and go to my doctor in the morning. I left the room, found a nurse who would make eye contact, and told him I was leaving. I asked if I needed to sign anything, and he said no. I was never seen by any sort of medical staff, absolutely no services were rendered, and there was no interaction with any staff aside from that. They never even got my insurance information. Last night, I received a bill for $557, which was "adjusted" to $80.51, I guess for breathing the air in the waiting room? I tried to log onto their website to request an itemized bill to see what exactly they're billing me for, and got an error message. I plan to call and complain on Monday, as I think it's absolutely insane that I was billed despite the fact that I spent literally a total of 5 minutes there with zero treatment, no diagnosis, and never even saw a doctor. I guess a printed out bracelet costs $557? or maybe that was the cost of the gruff interaction with the receptionist? Regardless, it's robbery, I would rather drive to any other town's hospital than go back to this one that is around the corner from me.

Terrible, unfriendly staff with the exception of a single nurse who was wonderful. We waited over 3 1/2 hours for my daughter who was in terrible pain to be seen. When I nicely complained, I was yelled at. Care when we finally were seen was okay but doctor's bedside manner was horrible. Facility is dirty and grungy. There was blood all over the floor of the waiting room. If I could give this place zero stars I would. If you can go anywhere else in lieu of this place in an emergency do so.

Been seating in the emergency room with my husband for 4 hours to them just to take a blood test?? That it is ridiculous... so many nurses and staff but not that many patients. They just been seating there talking while patients are waiting in the emergency room to been taking care of.

My dad was admitted in Nyack Emergency room on 8/31 and the experience has been wonderful so far. Nurses Danielle and Faye have been nothing but amazing to my father and answered all questions and concerns. The building itself is new and each patient has their own room in the ER. Lovely experience!

Brought my mother to the ER at 9p with orders from her doctor stating there was fluid in her lungs. I finally had to leave her and head back home at 5a when my husband had to leave for work. She had made it to the back but that was it. The next day she was admitted. They isolated my mother in a private room because her roommate's visitors brought in BEDBUGS. Personally, I wouldn't mind a single room. But they humiliated my mother and told all the doctors that she had bedbugs. All that fuss and they didn't tell me this when she was discharged! So they would just let me bring bedbugs into my home?! She never had bedbugs but that place is just a wreck. I'm definitely taking her to Good Sam next time.

Have been here for the past week, nothing but the utmost respect for the medical staff at this hospital. My grandfather has been staying on the 2nd floor in the Adult Care Center, and all the staff is in good spirits when working and assisting him. Doctors have been doing all they can to comfort us and treat my grandfather who also has the same compassion and care towards the staff. I wish I knew everyone's name, but having a helpful and friendly environment makes things so much more easier and less stressful. Thank you Nyack Hospital

If I could give them no stars, I would. This place is an absolute piece of shit. I would honestly rather die than be taken to this hospital. It's dirty and the staff are insanely rude. One of the nurses was being extremely snotty to my grandmother who had dementia. They are unreliable, unintelligent, and awful. Oh, and the wait time is HORRENDOUS. DO. NOT. GO.

This place is the WORST hospital in New York. DO NOT GO HERE! Seriously, I wouldn't send my enemies here... that's how bad the healthcare, service, treatment and quality is. If you want to die, then ignore this post. (It really is that bad.)

I gather if you wants drunk falling down You were not going to get helped by this hospital! Seriously sad

OMG!! What has happened to this place, its not our so called community hospital. This place has changed for the worse & they need to look into this. Especially if you're a senior citizen, take them elsewhere. The communications are poor between the hospitalist, the family & your own doctor. They basically could care less. Waiting every time till the next day for a bed & staying in the ER. Dietary, housekeeping, engineering, PCA's & other tech's are the backbone of this hospital. Yes there are good nurses but a lot quit, they even told us why they were leaving. Wake Up Nyack!!!