Monterey Marriott

We usually stay here each year in June or July because it is very consistent and the staff is always very friendly. Quite often I might get an upgrade, which is nice. I did get an upgrade this stay as well as a piece of birthday cake and a bottle of wine in my room.||||The rooms are always nice clean fresh and we have never had a problem with the room. We did get a balcony type room with our suite this time, which is interesting because it looks like a little bit like a jail yard ha ha. There was no privacy on the balcony but every time I sat out there, I never saw another person. It was a nice view toward Pacific Grove, and this time of year you can see the Western Gulls and their chicks on the rooftops. ||||When you walk along the coastal trail, you will see sea otters, sea lions, elephant seals, brown pelicans, Cormorant, and other birds. This time of year you will see Western goals and nests in some locations. It’s a great location to see lots of wildlife. The hotel is also located near the wharf where all of the tourist restaurants are, but there are also several restaurants in town that are equally as good.||||We always really enjoy the buffet breakfast and eat way too much. The staff is also great here and the food is not very good. ||||The front desk staff was very friendly and the valet guys were all nice as well. This hotel is very consistent with good staffing and a clean room which is why we continue to come back each year.

We stayed here for 6 nights, to attend a wedding in nearby Carmel Valley and also to see the sights around Monterey. Great hotel overall. Friendly front desk at all times. Best parts included the breakfast restaurant and efficient valet parking. We ordered from the breakfast menu and service was fast and food delicious. French toast with berries, the pancakes were our favorites. Despite the $39 valet parking daily fee, retrieving your car was fast - I did not call first, but presented our ticket to the valet desk. We had pizza in the restaurant on our final night for dinner, very good. Room was nice with a pool / Bay view. Convenient daily maid service. |Free washer and dryer on 2nd floor, plus laundry detergent complimentary at the front desk, hard to beat !|Easy walk to Fisherman’s Wharf and the Grotto Restaurant, plus Cibo Restaurant .|I ran the Monterey Coastal Trail up to Lovers Point and back, very scenic.

We had such a fantastic experience at the Monterey Marriott! From the moment we arrived, the service was top-notch. A special shout-out to Craig at the front desk, who went above and beyond to make us feel welcome. He greeted us with a warm smile, checked us in quickly, and made sure we had everything we needed for a comfortable stay. Craig also gave us some amazing local dinner recommendations each place he suggested was spot-on and gave us a great taste of Monterey’s food scene. The hotel itself was clean, modern, and in a perfect location for exploring Cannery Row, the Wharf, and the aquarium. We’ll definitely be coming back.

My husband and I stayed here with my parents to attend a nearby wedding. The hotel has all the amenities you need. However, we had a few hiccups. Our faucet in the bathroom initially only had super hot water. Management was able to fix but left low cold water pressure. Lamp next to bed flickered on after flipping switch. The closet light illuminates room when the door opens. We found difficult to keep door closed and we eventually unplugged. We needed to call housekeeping for glass when we arrived. Last day in room tea was not replenished. I enjoyed the fitness center, laundry room, and breakfast. Overall if returning to Monterey I would look for somewhere else to stay.

Had a one night stay while visiting Carmel. While initially turned off when driving up and seeing the old run down exterior of the yellow hotel building, was pleasantly surprised by the renovated interior and clean rooms. As Marriot members we were upgraded to a junior suite on the 7th floor and it was very clean both the bedding and bathroom. While we had a balcony it was covered in bird poop as the area is swarmed with pigeons and seagulls all day and the general area around the hotel had bird poop all over the floors. In terms of a guest stay great experience. The room walls are thin and upon waking up we heard other showers turning on and kids in neighbouring rooms. Only complaint is the washroom sinks are not deep so water splashes everywhere and our bathtub curtain ran long so folded over at the bottom edges which felt gross while showering and a slipping hazard. Overall positive clean guest experience as that was our primary concern. The non valet parking a block away was a bit run down and felt unsafe but valet was pricey for a run down area at $45. Quick 10 min easy drive to Carmel

Always a great stay here. Friendly staff, comfortable and clean rooms, plus good breakfast choices. Valet is a little pricey at $39+tax but worth it. I always enjoy the rooms with a view of the Bay but regardless of where my room is at, it is always a quiet, undisturbed stay. Hotel is also a convenient walk to many other good eateries and shops.

First the good… employees are very nice and the buffet breakfast is really good. The restaurant is nice as is the bar. Unfortunately the hotel building is very old and was not designed with the ocean nearby as the room views are just okay and they have no balconies. The pool and hot tub are in the center courtyard on the second floor of a tall building so they get about an hour or so of sun. I would pick a different hotel for a real Monterey experience.

They stole my money!!!! I recommend no one stay here. I booked a room less than two weeks which they do not give refunds if you cancel before two weeks in advance. I canceled 3 days later due to a family emergency and it was still a week in advance and they took everything. If I booked less than 2 wks there should be some kind of understanding that I cancelled because of a family emergency. Highway robbery!!! Go to a more professional Hotel. I will never spend my money with them again. Very poor customer service on the phone too.

Beautiful modern hotel, clean room and impeccable customer service. Valet only. Ive been parking in the street even though the valet already paid by my employer. I just don't like waiting for the car and I rarely carrying cash for tips. Very minimum room amenities, only soap, lotion, body wash, shampoo and conditioner, in which the shampoo was empty when we arrived. When I requested extra towels, creamers, Coffees, blanket, and microwave, they came bringing it quickly. Heated outdoor swimming pool in which very nice. Working hot tub. Only one. Some hotels this big have more than one hot tub. Restrooms for swimming pools accessible inside the building, in which you would need a key to go back to the pool area. Restroom have one stall of restroom and one stall for showering. Gym was decent size, overlooking the hot tub/ swimming pools. Breakfast can be buffet or a la carte. Buffet $35 per adult and $15 kids 12 and under. No coffee provided in the lobby, but available for purchase. Breakfast buffet is full buffet (pastries, omelette station, oatmeal, cereals, fruits, bacon, sausage, chorizo, steam rice, "congee" (was more mushed rice with soup). All drinks have to be served by the waitress. For almost $300 a night (some rates were more than $400), I just thought breakfast and coffee should be included, just like the other Marriott chain. Most of the time I just need 2 toasts and two cups of coffees, so at least those simple perks, I think, was very basic, and should be necessity. Mobile key was on and off, sometime worked, sometimes the "unlock door" option was missing from the app and had to re request in which a hassle. This was a big difference with Hilton and Marriott and often played a big role in me choosing lodging. I am member for both, and I often chose the other one because of the flexibility choosing my own room through the app prior to arriving, consistent mobile key function, evening reception and breakfast (I tend to ALWAYS lose the physical room key anyway, so mobile key function worked amazingly for me). Another thing too, with the other brand, I usually didn't have to stop by front desk when checking in, which was so helpful after a long travel. This Marriott next to the Monterey Conference distance and 5 minutes walk to the Old Fisherman Grotto, in which a row of fun little shops and restaurants. You can walked along the bike path overlooking the yachts and boats, and occasionally could spot crabs, or sea lions. 9 minutes walk and you got to the Monterey Station where the beach was clean and so quiet. It was a nice stay, bed was comfortable with fluffy pillows, but for next work function/ pleasure visit, I would choose another Marriott that offers self parking with simple breakfast included.

Stayed here for a short getaway from the city and to visit Monterey. The location is very nice and easily walkable to the pier. The hotel itself is also quite large and lots of conference room space and a nice breakfast buffet area. We had an upgraded room which was new and modern however there are a lot of pros and cons. I liked how new the room was and it had a pool view. The room was semi clean (some stains on the counter) and shower newly renovated. The bad was that the walls are paper thin. I can hear the neighbors snoring, anyone in the hall way and someone was on their cellphone at the pool at 6 am and it woke us up and I could hear them talk as if I was right next to them. Moreover, Valet parking is a total rip off. DON'T PAY FOR IT! There is plenty of street parking for free especially on weekends you can just park 1 block away in the 2 hour parking zone overnight for free which I think starts at 9am (i think) and ends at 6pm so you essentially can park until 11am and park at 4pm. Sundays is also free all day on the street without time limits. The breakfast buffet is pretty nice though. Lots of choices and i liked their omelet bar. Donuts and pastries are fresh and ordered locally. Overall, we have a fun time here. Not a bad experience but also not the best hotel I've been to. Nice average hotel stay.

Poor customer service, the worst I have ever experienced at a Marriott! Hotel is dirty and old looking, Outdated building and decor. Loud music from bar/restaurant area, so loud that our room on the second floor was shaking. Not a safe downtown area for walking, homeless people on the sidewalks blocking passing.

My family and I stayed here the weekend of the AT&T Pebble Beach Pro Am. This hotel is dated. The beds are not comfy at all. The pillows are non-existe Parking is Valet only, which is a slight inconvenience if you want to come and go throughout the day. Make sure you call ahead as it can take a while for them to fetch your car.

The hospitality is always great at a Marriott property and Monterey Marriott is no exception. I stayed here for a three day conference. The room was very spacious and clean. The sheets were silky soft. Our only complaint was that the pillows were too squishy and offered zero support. They asked on check in if we wanted housekeeping daily or if we wanted to forego it. I think this is the norm now, post COVID. Meeting room facilities were average, but what really stood out was the food! Breakfast, lunch and snacks were really good! My coworkers and I have never thought that even at some of the swankiest hotels we've been to at this particular annual conference that changes venues every year. There's a complimentary trolly that will take you around the area from 10am-6pm. Valet is a hefty $39/night. EV charging is not guaranteed, slow at 10kw/hr, and there's only two chargers available. We used my car once over our three night stay so the charging ended up not being an issue.

Clean and large room accommodations just a few distance from most restaurants, museums and fisherman harbor area.. would had known could had to stay longer but due to having appointments in place had to stay overnight only .. would definitely come back! They do offer breakfast with hotel stay for a fee which is kind of good although stay with just with the pastries, fruits , omelets coz me no like the other food choice need more seasonings for my own preference only but overall its worth the dollar spent

Great location Friendly staff Decent room but could have been cleaned a little better. The restaurant has a great buffet for breakfast. Much better than most Marriott's we have been to.

This hotel is a bit dated Shower water pressure is 10/10 Sink water pressure is 3/10 Pillows 3:/10 The onsite restaurant is a 6:/10 I will say the water rations in each floor are nice Even though my preferences say room away from elevator I was placed next to elevator Would I stay here again Ehhhh probabaly not

Clean. Nice staff. Valet charged my car so I didn't have to worry about charging on my drive home.

I really do love this hotel. I've had great rooms 3 out of 4 times. Almost all of the staff are friendly and accommodating. It's right next to the conference center. My only "complaint" continues to be their gym. It's a large hotel with 10 floors and around 100 rooms on 8 of those floors, but the gym is the size of one of their suites so it gets extremely crowded. The equipment is run down.

There is a health issue with the rooms in this hotel. The windows and sliding doors do not open to allow fresh air inside the rooms. Running the fan is not a healthy option since the air goes throughout all rooms. This system exposes the guests to breathe the same air as a guest (s) who might be ill with contageouse condition. I have never had Covid, but tested positive for Covid staying in this hotel two nights, two days after returning home. This hotel is over priced considering how dated it is, the rooms have a bad odor due to lack of fresh air, the shower flow is super low, it takes a long time to take a shower. In addition, the breakfast is unhealthy with a lot of white carbs, no vegetables, or healthy protein and the coffee has a very bad taste and smell. The two stars are for friendly and polite staff and the valet guys. Parking is super expensive. The location is very nice. We stay in Marriotts for business and vacation, always have positive experience. Not this time.

Returning Customer. In the perfect location for a weekend getaway. Walkable location to the wraf and aquarium. Bar is well stocked with great drinks and good food. Staff is accommodating and helpful in finding local good eats. Rooms are spacious and have a great view of the coastline.

This hotel in Monterey is wonderful and what makes it extremely ideal is the location! Just a block away from downtown Monterey, you can step out and walk to grab coffee, dinner and drinks, or go to the beach (a little farther of a walk)! They have a great outdoor lounge area with a nice hot tub, pool and outdoor bar where they also host events. The restaurant and bar are nicely situated away from the rooms. There are plenty of valets to park your car, or you can self park about a block from the hotel entrance. But don't let that put you off as you can unload your car in front of the hotel entrance located off the street so you don't block traffic. Overall, a great hotel in downtown Monterey that I would absolutely stay at again.

Scant vegetarian options on the menu at the Fin + Field Restaurant and Bar are starchy and unsatisfying, making this a limited venue for company events. But the view is nice on clear weather days (sadly, I came here late winter, so things were little more blustery.) However, if you don't have such restrictions and arrive in the spring and summer, the view'll be great and food will be satisfying. Nothing that would prevent one from seeking out better trendier options in town or within walking distance. Room was spacious and well kept. Service from check-in, housekeeping was pleasant and thoughtful.

Service ALL around from Check-In, Housekeeping, Restaurant hosts/server is above-and-beyond, super friendly, and pleasantly thoughtful. Olivia at Front Desk immediately made my toddler's day when we arrived after a long drive-up from the OC by surprising my little one with 2 cute mini ocean animal stuffies. And that just made my mama heart explode and melt at the same time to see my baby light up and love on her new lil ocean stuffies! May have been a small gesture, but made such a huge sweet 1st impression and set the tone for the rest of our stay at this wonderful hotel property. And Joshua at the Front Desk was attentive enough to ask if we needed a microwave in the room since he saw that we had a toddler. And I REALLY appreciated that fact because having a toddler who's just almost 1.5yro may need it for heating up formula or food. So BRAVO to the Front Desk team for being incredibly thoughtful, kind, connecting, and going above & beyond to make our Check-In experience we've ever had! And even when I called to request for some things here & there, Front Desk was super efficient in communicating to Housekeeping that we didn't have to ever wait long for them (I.e. extra towels, toilet paper, tissue, plastic bags). And whenever Housekeeping delivered, they were ALL so kind, sweet, and super courteous. In addition, every time we ate downstairs at their Farm-to-table restaurant "Fin & Field", ALL servers & even the host was amazing! My toddler is a super friendly and likes to wave at people , so when she was waving at the host every time he walked by, he eventually came back to our table to give her a mini ocean stuffy! Now that was SUPER sweet and made our morning breakfast and made my Mama heart melt some more! As if the service wasn't the only thing amazing, they had this refillable water machine near the elevators that allows you to customize your own water to refill your water bottle. You can flavor it, boost it with electrolytes, caffeine, or vitamin & minerals. AND choose sparkling, hot, cold, room temp. Overall, this was the best hotel experience I've ever stayed at and would come back to stay here again!

A Five-Star Experience at the Monterey Marriott The Monterey Marriott and its incredible team went above and beyond to make our Celebrity Big Night a celebration of the Academy Awards, an absolute success. From the moment we began planning, General Manager Stefan Lorch and his outstanding staff demonstrated incredible flexibility, professionalism, and a gracious attitude that made the entire event seamless. Special thanks to Event Planners Jamie Edwards and Eddie Guice, Characters Bar Manager Joseph, the phenomenal bartender Jaime, and the exceptional wait staff who ensured that every detail was flawless. The hotel helped transform Characters Bar into a stylish lounge setting, perfect for our guests, and even rolled out the red carpet on behalf of the Monterey County Film Commission Whether you're a local or visiting Monterey, I highly recommend experiencing the Monterey Marriott, from its top-tier hospitality to the inviting atmosphere of Characters Bar, it is a true gem in our community! Paula Joy MacNab President Emeritus, Monterey County Film Commission

For a one night getaway, we stayed at Monterey Marriott. Although we had visions of fishing off the pier or hiking along the coast, we did none of the above and spent the day in nearby Carmel-by-the-Sea which had a lot to offer in terms of shopping, restaurants, and no homeless people. For parking, we found a city-owned parking lot on the same street as the Marriott where prices were fairly reasonable and payment is via the ParkMobile app so make sure to download the app. On the side, the parking lot doesn't charge after 6pm, but if you overnight, you must pay for however many hour you think you're going to stay BEFORE 9am the next day. Back to the hotel, I liked our clean and spacious room, with good-sized bathroom and shower. Speaking of the shower, there was a circle cutout on the glass part of the shower (which I initially thought was a towel hanger) and I think it's used to turn on the shower before getting into the shower which I think is ingenious. Additionally, there was a small fridge and coffee machine. Amenities included were the gym with towels, water, and a full sized bathroom and shower. At the time I was there, the gym had a few dumbbell weights missing, but had what I needed. Although hydration stations were allegedly located on each guest room floor and a SodaStream station in lobby, there were none to be found. In fact, when I asked about it, I was told that they used to be there. During our stay, we did not get a chance to use the pool which had limited hours. All in all, our stay was pleasant and we will definitely stay here again.

I wish there was another hotel that was part of a chain as this location is so convenient and maybe that's why i keep coming back, despite issues. Came in for 1 night with some friends from out of town and I will say, even though being a Bonvoy member and its free, you don't really get much and there are never any upgrades or anything available they promote about being loyal to them. Front desk staff and restaurant staff are always friendly and accommodating , but the bathroom was dirty when i checked in. I did get credited some points (which are useless, but better than nothing), but i still expect a level of standard from a large chain brand and attention to detail a little better.

Location, location, location. Best one in Monterey. First, we were welcomed charcuterie fruits, cheese, chocolate and champagne! The hotel is walking distance to everywhere and we never took our car out. We took Lyft once to a restaurant that was 6 miles away. First night we had a few drinks at the bar. Service was great from Ricky. We enjoyed the breakfast buffet in the morning open at 6:30-11 am. We wanted local coffee and simply walked 1/2 a block. The Wells Fargo Bank was also right there the next block. Staff are super friendly and we had a nice corner room with a view of the Marina thanks to Irma. The hotel is due to for a remodel as the bathroom were a little older. The room decor was simple and beds were comfortable. I did love the cotton light robes and slippers they provide and oversized bath towels. Thank you for a great stay!

Really friendly staff and a fantastic location within walking distance of shops, restaurants, and historical sites. Our double queen room was spacious and clean, though the mattresses and pillows could do with an upgrade. Water in the shower was hot but water pressure not so great (on the 4th floor).

I highly recommend this GREAT hotel located in the heart of Monterey. You will receive the highest level of service that we have come to appreciate at Marriott properties. The entire staff was welcoming and gracious and a Big shoutout to Emily who made us feel extra SPECIAL celebrating our anniversary. Thank you and we will be back!

Marriott continues to provide an excellent guest experience. From the moment we arrived -- valet parking, registration, housekeeping -- the entire staff was friendly, welcoming, and accommodating throughout our entire stay. Complimentary bottled water, plenty of working outlets in the room for today's technology needs, very clean rooms, and a quiet, relaxing atmosphere makes this my preferred hotel in the area. The location is optimal for a short walk to the Fisherman's Wharf, too. Fast valet parking was a pleasure, as well.

A hidden gem! Not that hidden- it's the tallest building in Monterey- but it's really close to everything and even the beach! The rooms have great views- mine was spectacular- of the entire bay. They have a heated pool, jacuzzi, and a nice gym. I loved the breakfast buffet. The staff was SUPER friendly and helpful. I felt right at home here! Walking distance to the aquarium, the dock w cute restaurants, and a small town beach. It's a great place to visit and there's a lot of history to discover within a stones throw. Really enjoyed my stay.

Great location, it is in downtown area and lots of great restaurants nearby. Room size is good and reasonable but cleanliness is questionable. The cons: 1. The rooms level starts at level 3 and almost near the street level. 2. The trash can was not wiped down and has white stains, hopefully it is not what I think it is. 3. Shower water pressure is very weak. 4. The walls and windows are very thin and seemed like single pane or something. It is very noisy even at night. You can hear car revving, people talking on the streets 5. The valet can take a long time and because of the small loading/unloading area is so small, it can be very congested with guests trying to park especially if there's an event at the hotel. 6. They do not have any bed rails for younger kids. 7. Housekeeping is a hit and miss.. we asked for extra pillows but had to called multiple times. The pros: 1. The employees at the lobby are very nice.

Stayed here for a weekend visit, chosen solely for its proximity to the wharf area- and racking up Marriott Bonvoy points. We utilized valet parking which was a seamless experience. The valet team was very diligent and friendly. The front desk staff was very friendly. We were given the option of daily housekeeping and opted for this. We like a clean room. This location allowed us many dining and shopping conveniences. I could not recommend the breakfast buffet, as I don't usually eat $30 worth of breakfast. I opted for a single menu item. The Classic Eggs Benedict Hollandaise was buttery rich and savory- probably the best I've ever had. Our room was a two double bed option with a pool view. Although the pool was very busy, we heard the hotel team keep the 10 o'clock enforcement. It's Summer--People enjoy being in a pool! No complaints here. Our room was modern and very clean. We had a very nice stay.

Looking for a centrally located hotel for two nights during Christmas, I decided on the Monterey Marriott. I had stayed here the year before when I attended an event at the convention center across the street. The rooms here are nice, clean, modern, and quiet (we were on the 9th floor). I'm not sure when they were last refurbished, but it seems recent since they are all set up for today's "connected" traveler with electrical outlets and USB-A ports for charging all your devices on both sides of the bed. Luggage storage was also ample for two people. The bathroom sink was puzzling; it's only about 3 inches deep and flat on the bottom. So, in order to wash away your toothpaste or shaving cream or whatever else you put in there, you have to put your hand under the stream and swoosh it around the sink. It's an unfortunate design, albeit stylish. Speaking of design, I appreciate that the shower door has a hole in it so you can reach your arm in to adjust the water temperature without having to subject your entire body to water that's either too hot or too cold as you fine-tune the temperature. I didn't use the weight room outside of going down to fill up our water bottles from the gym's top-load water dispenser. Next to the dispenser were also a stacked pile of water bottles, which was unfortunate since they only lead to more plastic waste. I'd love to see the plastic bottles eliminated and the dispenser upgraded to an integrated water filling station. The gym itself seemed well-equipped if one were inclined to work out. Valet parking is an extra $40 (ok, $39), so we just parked at a city lot a block away for about half the price.

I was very impressed with this hotel! Having been in a Marriott every week this year - this was definitely one of the better ones and a great choice. Check in was quick as easy though a pretty lobby and the rooms appeared modern, recently renovated and clean! Our room was very quiet, a good size and impeccably clean! As a Titanium member we had two free breakfast each day and this was the one of the better offerings compared with most Marriotts I have been to of late with an omelette station, locally sourced pastries and delicious fruit! And a bit thanks to Arnel who was a great employee in the restaurant. This hotel has a great location minutes from the ocean, modern rooms and greet service- highly recommend.

This so called manager is the worst They been told many times DO NOT BLOCK st parking & he did exactly that He stood on st parking while smoking a cigarette on the job blocking me so someone staying at Marriott can park there. U have valet UTILIZE IT I will be putting in a formal complaint. This is NOT the first time he's done it & it is not part of his job to be doing so

It was a very nice hotel and centrally located. I was in a double room on the fifth floor without a view of the wharf. The room was clean. The valet was fast. Its only a 10-15 minute drive to the airport. The meeting I was in town for held a couple events on the top floor. There is a great view of the bay as long as it's not too foggy.

Stayed here for a work conference on Sun-Tues in September. Price: $623 for 2 nights in a king room, $40/day for valet parking. Business hotel vibe within walking distance of Monterey Conference Center. Pros: - Really beautiful on the inside lobby, HUGE room with a great shower. Great TV. - Perfect location in downtown Monterey, walkable to multiple other hotels, the water, lots of restaurant options. - Really great bed, all the expected amenities like the fridge, safe, etc. - Really good water pressure, and I liked the little random feature of having a hole in the shower door to stick your arm through so the rest of your clothes don't get wet? Genius (at least I think that's what it's for?) - I like how the app is super user friendly and you can chat with Marriott for simple questions like parking, food hours, etc. - All the staff we interacted with were friendly. - Check-in process was super fast and smooth, really easy checkout process on the app. - Honestly have to name location again - even though it was pricey it was the best deal in the area that was close to so many great restaurants, you could come here without a car if you wanted to. We loved that we could just walk to the ocean and enjoy the view so easily. Cons: - I didn't love that you have to use valet parking if you want to park in the hotel, $40 is not cheap. The next day we figured out we could park in the West or East garages nearby for much less, and it's just down the road right around the corner. It's also kind of unclear the timing of when your 24 hrs starts to re-charge you $40, so I would definitely ask and clarify. - Unfortunately the walls felt thin and I could hear doors slamming. Overall, not a bad business hotel to stay at, especially if you're a Marriott rewards member.

This place come with mixed reviews. The location was good. Plenty of spots to walk to to enjoy some food or drink. First off the staff here are great. Everyone i came into contact with was very helpful. The room, it was nice but definitely had some issues. Pros: room was nice. Bed was comfortable. Had all the amenities like fridge, safe and ironing board and iron that worked great. Cons: You can hear everyone leaving their room. I swear I thought someone just left my room. Yes that's how loud the noise is when the door shuts. The shower leaks and I mean leaks bad. I showered twenty minutes ago and the water is still sprinkling from the shower head. They definitely don't clean their air returns. Look how filthy it is. As for the price. I was here for work so I got a special rate. Where they get you is there is no parking. I think I had to drop an additional 36 bucks for them to valet park my vehicle since they do not have a self park are. Ouch!

Pro: Nice location. Walking distance to wharf and some local eatery. Nice pool popular with kids. Con: only valet parking. Room has a funky smell as pets are allowed. You need to pay for internet. Even as a member you can't connect. There is very poor reception in the rooms. Many of the wall socket do not work. Well it's a Marriott....

We had an amazing time! The staff here is so kind and hard working, from the bartenders to the valet. With Marriott Bonvoy, we got complimentary access to the breakfast buffet and the food was amazing; waking up everyday knowing we were about to have a bomb breakfast was definitely a highlight of our stay. We also loved how the hotel is walking distance to the wharf! We will definitely be coming back.

I had my wedding in Monterey last weekend. We coordinated with Monterey Marriott for many of our guests to stay at - they all expressed liking the rooms and location to the venue. Honestly, the service from the team left a lot to be desired. We had reached out to them to see if we could host a "after party" to our wedding at the bar- we had walked and talked to a host previously who said they do it often for weddings and will stay open until midnight as Monterey weddings often have a curfew of 10 p. The manager confirmed they would stay open for us but if guests seemed to already have had enough to drink, they will reserve service which we respected and agreed on. Well come wedding night, my brother was the first to head over and calls me to say the 1 person working the bar is asking about how many guests are coming and who's card to use. I told my brother to tell them I had already coordinated with (Michelle) the host and she knows guests will pay for their own drinks and most likely around 30-40 people. When my bridal party and myself finally walked over, our guests who were there started telling me "the server has been kind of rude" and "they're not serving cocktails now." I went to talk with the server but was caught off guard because he was telling my mom to stand in line, when she was just standing next to another guest. He then said he is not able to serve me (the bride) because I didn't have my ID on me. I said that's okay, I know it's a law - and asked for coffee (as I saw them just making espressos) well he then said they have no more coffee after restaurant service is complete. I just kind of walked away at that point because I was really caught off guard by his attitude. My mom then told me "not to worry, she gave her card when the server was asking for one" thinking that's what I was talking to him about. I was super confused and went back to him to tell him guests were suppose to pay for their own drinks, as discussed. My mom said they wouldn't serve at first until there was a card. I closed the tab and asked to speak to his supervisor. The supervisor honestly just added to the stress and was rude as well. He told me how "overwhelming it is to have a group of this size for one bar tender" and I agreed and said totally, which is why we coordinated in advance so the bar could be prepared and made sure it was okay. He said the bartender broke a glass in the ice which is why they stopped serving cocktails (which I wasn't even aware of). When I explained about the tab he said that was never communicated to him from his supervisor and I said that's okay, but that's also a communication issue within your team and it was more the attitude and overall experience. I would not recommend this in the future.

Quick take: lobby/rooms The lobby area looks like none of the budget was allocated to the lobby area. I walked through Portola to get to Marriott. Maybe that's why it was very underwealming walking into the Marriott. Service was great. Can't complain at all. I received great customer service from the front desk, vallet, and housekeeping. Stayed here for 4 nights for a conference. The rooms were decent. Much better aesthetics than the lobby area.

At check-in, Emily couldn't find my reservation. She checked under my last name, my boss' last name, my boss' secretary's last name, my middle name, and my last name with an M instead of an N, all with a smile, maybe because she is an Em herself. She was even checked the neighboring hotels for my last name, and offered to help me find a room once we realized I was the mumbskull. She even was willing to keep me from being charged for the valet parking. If she is not made a manager by the end of the year they should at least make her a nanager. Anyway, I was there for the Big Blackout of 2023 when Monterey had a blackout all weekend for the California League of Education conference. This meant no hot water, no wifi, and peeing with your phone flashlight. I called my wife to say I'd peed on the floor and she said, "What's new?" Anyway, even though the guests had no power in their rooms, Marriott miraculously remained the only place on the peninsula with power and the conference could continue. Presentations could still be presented. Powerpoints still had power. Movies moved and slides slid. They made sure their customers were fed (the breakfast was great) , accommodating about 450 people. The even made arrangements to host the events from the convention center and neighboring hotels, like taking in refugee. They must be commended for being so prepared and flexible. We were amped. Literally. If it is within your budget, I recommend this well-managed hotel.

Monterey Marriott is centrally located and close to the Monterey Wharf, cannery row and pebble beach. Service was uniformly excellent. The bellboy suggested we get extra pillows and a microwave sent to our room at no extra charge. A small refrigerator was included. Our package included an excellent breakfast buffet valued at $30 per person. Valet parking is $39 a day but there is close offsite parking. Rosine's restaurant is located a block and a half away and also provides room delivery. I highly recommend getting the minestrone. Best I've ever had with large chunks of meat. Going to the Monterey aquarium is a must as well as driving through the 17 mile drive at Pebble Beach. There is an entrance fee but if you have lunch reservations at Stillwater's restaurant at the Lodge the fee is waved. For a special dinner the Sardine Factory is recommended. If you're too tired to go out the hotel restaurant is convenient and comfortable. The only negative is the hotel doesn't have daily cleaning service. They provide only two paper coffee cups and limited filters. Trash accumulates quickly. You can call and request cleaning service but what a hassle. Should be provided.

My family and I decided to have a long weekend in Monterey and spend some time in Carmel as well. I've stayed here before and so I had an idea of what to expect. Pros: I always love their breakfasts and made to order omelet and hot pancakes. They have a good but basic variety of breakfast foods that even my daughter who isn't a big breakfast person can find something she likes to eat. This time it was bagels and they're yummy potatoes. I also love their hot oatmeal. There's a variety of juices and milk as well. When you think about how much daily breakfast costs a family we figured this saved us about $150 on our trip. Food for thought! Along with breakfast there's always an evening snacks and drinks and on the weekends there's large drinks dispensers with Shirley temple for the kiddos and the bar has a few alcoholic drinks for the adults for free. Another pro is their indoor pool. This was one of the main reasons we stayed here too because my kid is a water baby! We spent time in the pool everyday while it was super windy and cold outside! Cons: After we checked in and we're in our room for awhile I realized the room wasn't getting any cooler and it was pretty warm. A call to the front desk and an engineer came up and fixed our ac. From then on no more issues with the ac. Second we kept having repeated issues with getting hot water in our shower. I would take a shower and the water would be nice and hot and then an hour later after playing in the pool my daughter was shivering in the shower waiting for the water to get hot. We would have to wait at least a few mins and this is after we called the front desk and had someone come up and look at our shower. I know that we're coming out of a drought but still I HATE wasting all that water waiting for the it to get hot! One last thing and I'm not sure whether to put this in the pro or con but there's a daily resort fee and from that resort fee you get to spend $15 per night you stay there in their gift shop that has a Starbucks or at their in house restaurant. We tried our best to use the $15 and mostly we spent it in food in the gift shop. This was something new that they had never done before. I thought it was strange but it's another way for them to get you to spend more money on site. The reason I give this place a 4 star and not a 5 is because for the amount that we paid for our stay I expected to have few if any issues with our room. Everything outside of the room was lovely and side note since the last time we stayed here they opened up an In N Out two buildings down. Sweet spot for a quick meal!

Very convenient location right near the water. Short 3 minute walk to the waterfront path that takes you all the way to Cannery Row. Took about 22 minutes to walk there at a good pace. Very pleasant. Our room was very spacious and looked fairly well maintained. Only issue we had which is why this is a 3-star review is that we didn't have hot water for the shower. We called 2 times to get it looked at and finally someone came to only say the same thing, "we will check the boiler room." But radio silence after that. And certainly no hot water which meant we had lukewarm showers that left us very cold. In the morning, I guess the hot water issue was fixed but they should have told us what was going on. Breakfast buffet was great and front desk was friendly.

We brought our girls (3&5) up for a road trip to the aquarium. We were blown away by the service Jonathan has provided us! Jonathan, Thank you for making our family road trip so memorable for my girls!!!! You are the best!!!!

I stayed at this hotel for a work trip and I definitely will be back. The room was spacious, clean and I enjoyed that the TV had a Netflix's option. The room has a lot of space for getting ready in the bathroom area and the bed was very comfortable; linens were nice, pillows were comfortable. For a standard room it had a lot of space. I did have to call for housekeeping to come by; this is a new rule I understand. I wish room service was an option again; I know hotels have done away with this and it is unfortunate really! The hotel rooms do look recently renovated which was a plus. The downstairs restaurant was the best food I have had in awhile! Good food is hard to come by in a busy hotel environment and I went there 2 nights out of the 3. The slider door to the little balcony did not close entirely and it was a windy and raining night but all in all this hotel was great for 4 days and 3 nights.

It is a very nice place in the center of downtown Monterrey, CA, within walking distance of the wharf. The Restaurant inside was very good. "Fin & Field Restaurant." I had the clam chowder, and it was good. I loved the Cauliflower Steak grilled with an Anco chili sauce on it. The cheese platter was excellent, and they have a very nice wine list if you want that. The place is clean and very comfortable bed. I needed that after a long drive.

They offered free Wi-Fi then charged us $17 for one night. We accidentally forgot our prescription medicines in our bathroom tote when we left. Later when we realized it, and before we could get our local friends to run over and pick them up for us I found out housecleaning had thrown them out. They could have texted us. Well, it's a Marriott. The full corporate experience. We were just nobodies to them. And I sensed the employees were too. Robots. We won't be returning.

Clean, hotel big enough for conferences. There is a bar next to the restaurant. Ten floors. Outdoor pool, hot tub, patio. Close to the ocean, nice coffeehouse and restaurants in neighborhood. Nice walk in shower with an innovative way to reach in the shower and not be standing in it. Check in was fast. Valet only parking on site $40/night. Nice staff. No self parking on site, but there is parking close for $24/night

The room was actually disgusting. I went in to take a shower and I noticed the wall moved when I turned on the water. It was covered in the last guests hair. I have never seen anything like it in any hotel I have been in. To top it all off the bed also had a bunch of miscellaneous hairs all over the sheets. I could tell the room hadn't been cleaned at all. The staff did clean it upon request and apologized but the wall of hair in the shower was just too much for me .

Very good Marriott in the center of Monterey. Enjoyed the breakfast (in lieu of Lounge access) and walked around since it was connected to the convention center. We did street parking to save some money, seemed fine. Expansive lobby with ballrooms on the second floor. We checked out the Ferrantes Bay View ballroom as it was hosting a special brunch that was a big pricey. Didn't eat there but nice view.

The hotel is well taken care of, and the service is excellent. The location is also great, with a lot of options in the immediate vicinity for food, activities, etc.. it also has a pool and hot tub, as well as the other amenities one would expect. It is on the spendy side, and overall a nice place.

We are a Marriott Bonvoy member, loyal to the Ambassador Elite, staying over 100 nights each year, so that we hope to get treated nicer! After all traveling can be tiring and we want to feel like home away from home. We waited 1.5 hrs in the lobby for our suite to be clean. Even after the ambassador office confirmed our check in time! All they offer was water while waiting! Really disappointed to check in at 4:25pm on a Saturday night... we have to rush out for an event... didn't have enough time to settle in and get ready nor to enjoy the time here! The corner with balcony suite is minimalist, cheap coffee, nothing special, partial ocean view... There're so many better hotels with views in town, much better service! We are disappointed in the service here! Of course they will always blaming on short-staff and COVID right? That sh** gets old! Get your act together would you? We then tweeted @Marriottbonvoy of course, they replied right away! NO LOUNGE EITHER! I can see why they don't get solid review here!

Checkin experience was welcoming, great customer service. A shoutout big Thanks to Amber! I had 2 bookings, Amber ensured that we got transferred to our upgraded room the next day seamlessly. The room was clean, renovated with walk in glass shower door. Make sure you request for it if it preferable, otherwise they also have rooms with bathtubs and curtains. The location is great! Downtown lively with lots of trendy restaurants. You can also take the close by trolley to Cannery Row.