Monterey Plaza Hotel & Spa

This hotel deserves each of the five stars. My wife and I stayed here for four days and the experience exceeded our expectations. The rooms were clean, as were the hallways and lobby area. The beds were super comfortable. The hotel's location is fantastic. The service was also outstanding. Everything we requested was quickly fulfilled without needing to nudge anyone. We even got a call to assure us that our requests were received and would be taken care of! The staff was all super friendly and helpful. This really made a difference and allowed us to enjoy our vacation stress-free.

Great location. Awesome service. Clean although dated… would benefit from a bit of an update and modernization… must also note that it probably provided the most luxury and updates when compared to other nearby choices. Overall very satisfied and will definitely return the next time we swing by Monterey. Schooner’s restaurant was fantastic in both food and service quality. Slept well …. Rooms well-enough appointed for the type of market. Great views (bay and ocean).

This was our fifth visit to Monterey Plaza Hotel & Spa. We have come back year after year because they consistently provide a wonderful experience. The rooms are spotless and comfortable. Housekeeping here is top notch. And Schooners restaurant is a great location for watching otters, sea lions, and we’ve even spotted dolphins swimming near the bay. We enjoyed chatting with the servers and bussers who were welcoming and friendly, like we were restaurant regulars. It made us feel at home.| The staff is friendly and helpful and really go out of their way to accommodate. From the valets who greet you to the front desk personnel. | You could spend your entire visit taking in the views from the hotel and eating meals there. It is also an easy walk to the aquarium and Cannery Row, and an antique mall. And a short drive to Carmel. | We have chosen to return to the Monterey Plaza year after year because it never disappoints. And for the value for our money. Each time we leave to head back home, my husband and I discuss our next visit. | The hotel was a recommendation from a friend. And we thank her for that! | After traveling several times this past year, for work and family, I can say that compared to other hotels, this is a cut, or TEN, above the rest!

I am a frequent guest at the Monterey Plaza Hotel and Spa. I drive down from the Bay Area and relax in the Harbour View or the Partial Ocean View Rooms. I always ask for a room in the spa building away from the coffee shop (which has great coffee). I always book a room with a balcony. This time I enjoyed: the live music in the lobby in the evenings and the hot tub on the roof with amazing views of the harbour. I ate, for the first time, at the Coastal Kitchen: an upscale restaurant overlooking the sunset in the harbour. The tasting menu is wonderful. I bought wine by the glass because they were so interesting.

We booked a staycation at the Monterey Plaza Hotel & Spa to celebrate my husband’s birthday, and it was an unforgettable experience from start to finish. From the moment we pulled up for valet to the time we checked out, the staff treated us like VIPs. ||When I mentioned ahead of time that it was my husband’s birthday, the hotel went above and beyond to make it extra special. They had a bottle of wine waiting for us at check-in, and later surprised us with a beautiful cheese and wine tray accompanied by chocolates delivered to our room. It was such a thoughtful touch that made the celebration feel truly memorable.||Our ocean-view king room was perfect, and we were greeted with another sweet surprise: a goodie bag for our kids (coloring books, binoculars, and the cutest little magnifying glasses) so we wouldn’t come home empty-handed.||The rooftop hot tubs at sunset were pure relaxation, with the ocean view making it even more special. Later, we enjoyed piano music at the bar, which was lighthearted and lively without being over the top. For dessert, we shared the espresso crème brûlée, which was delicious and surprisingly generous in size (definitely enough for two).||The room itself was spacious and quiet, with a comfortable bed that gave us our first uninterrupted night of sleep in months (thank you for watching them, Grandma and Grandpa!). Waking up to the sound of the waves was the perfect way to end the trip.||We highly recommend the Monterey Plaza Hotel & Spa and are already looking forward to our next staycation there.

This is a lovely hotel at the end of Cannery Row . Lovely sitting out on your balcony watching the Otters, Seals & Sea Lions. Staff very friendly and helpful and Valet parking so easy. The Hotel kindly provided a fridge for the room. This was our second visit and would always recommend.

This Hotel is exceptional. The staff are all very nice and well trained. Coastal Kitchen has become my favorite restaurant. This is how service should be done. Conrad and his team have come up with a wine pairing that is second to none. Highly recommend this hotel and restaurant.

This is definitely one of the nicer places to stay in the area, but what makes the experience are the wonderful staff. Everyone was so pleasant and attentive. The manager even went out of his way to make sure our young daughter was treated well and got a surprise for the room. The restaurants were both very good and accommodating for families. My favorite part was the sea otters you can commonly see from the deck! Will definitely stay again.

Centrally located yet away from the hustle bustle. Valet was the best with in/out privileges using an app notification. The place is efficient. Easy to store luggage and they brought it to your room. Room was nice. Had all we needed. Location was easy in and out as there are people walking all over. The outside area was nice to hang around where we saw otters and sea lions. And restaurants to choose from nearby. And when you choose, you can easily walk over to touristy stuff. Valet service was the best!

If you're planning a trip to Monterey, I highly recommend staying at the Monterey Plaza Hotel & Spa. The location is unbeatable--right on the waterfront with sweeping views of Monterey Bay. You're just a short walk from popular spots like Cannery Row and the Aquarium, but far enough away to enjoy a peaceful, relaxing atmosphere. Check-in was quick and easy, and the room was absolutely wonderful. Ours overlooked the ocean and marina--we fell asleep to the soothing sound of waves and even heard sea lions in the distance! The beds were incredibly comfortable, which made for a great night's sleep. Breakfast at the hotel's restaurant was another highlight. We sat outside and were pleasantly surprised by how delicious everything was--it really exceeded our expectations.

Booked this place 3 months in advance having never stayed in Monterey. Originally hoped to use the spa but found they were all booked up during our stay, but we did wait for the last minute. When we arrived, we found a charming bay front hotel with old world charm. Arriving a little before check in, we were told that our room wasn't ready but without missing a beat the concierge upgraded our room to a balcony room and sent us on our way. We spent the evening after dinner listening to the waves crash against the rocks outside and woke to the sea breeze blowing in through the patio doors. This place is a gem, tucked right between Fishermans Wharf and Cannery Row. Conveniently to everything. We hope to be back again next year. Highly recommend!!

What can I say about this classic? The views , the service, the restaurants, the sea. Everything is an absolute vibe. The beds are comfortable and clean. Rooms are quaint, but you don't need much when you have the sea and the views. I love to wake up early and sit on the patio and just watch the sea, animals, people in boats or diving. The summer is absolutely divine. Spoil yourself and GO!

We spent two nights at the Monterey Plaza Hotel & Spa in June while attending my husband's work event and the Monterey Grand Prix. Location is great as it's walking distance to many restaurants and shops. Parking is street or valet. We chose street parking to save money, but keep in mind there's a time limit. After our experience, we would recommend valet for added peace of mind. Check-in went smoothly. Service was excellent throughout our stay. Every staff member we encountered was friendly and eager to help. Most meals for the event were at the hotel, and the staff at the restaurant, Schooner's, was equally exceptional. There's also live piano music by the bar on certain nights. Our room was spacious and comfortable. It featured a king bed, large flat screen TV, a small refrigerator, and great views of the bay. One night, we chose to sleep with the patio doors open and listen to the relaxing sound of the waves. We had no issues with our room. We enjoyed our stay at Monterey Plaza Hotel & Spa and hope to return in the future!

This hotel is phenomenal We booked a partial ocean view room with a king bed for our anniversary and we were not disappointed. The staff was exceptional and attentive from the moment we arrived. The hotel restaurant (The Schooner) should not be missed. We stopped in for drinks and dessert and our server brought us complimentary champagne! Come for a spa day, weekend getaway, birthday or anniversary you will not be disappointed

Stunning resort. Beautiful, well kept, great service. Dinning is great here as well. Close to everything, including the Monterey Aquarium. Highly recommend.

We stayed here for a business meeting. The hotel is really nice. Staff is friendly too. This is the first hotel I've stayed in where you get turn down service. The conference food is excellent. They advertised skirt steak but it tastes more like tenderloin. The beef was tender and melt in your mouth good. My room was nice. It was clean. You get two cans of water to drink. The only thing that bothered me was that you can hear everything outside. I heard the water hitting against the hotel, the otters, birds everything. Couldn't really sleep well but that's me. I did enjoy my stay.

Amazing place!!! Vibes were immaculate. Everybody was so thoughtful and kind, ensuring that we were comfortable throughout our stay. Love how you can text the team so checking in and out was quite nice Definitely make time for the spa. They have two oversized tubs overlooking the water and the view is amazing. We loved our time up there. Also love how they play live music in the lobby and enjoyed yummy apps and wine before dinner. Dinner at Schooner's was amazing! The only complaint that I would have is the fact that they don't use top shelf liquor anymore in their drinks. Got one of their specialty drinks that doesn't taste the same and it was quite underwhelming. Would love to see better liquor used next time. Highly recommend for a romantic or self care getaway!!

Great location right by the water and walking distance to a lot of restaurants, the aquarium and even a CVS which was helpful for us. Their check in process is a little confusing as they don't let you take your own luggage up if you use a luggage cart but they also expect you to take a ticket to the front desk so they can then inform the bellman to bring it up...if you forget, your luggage cart just sits at the valet area which is what happened to us and I came back down to figure out what was going on. Also our credit card membership gives us upgrade eligibility but when I was at the front desk our agent indicated that we couldn't upgrade given they were at max capacity ~ however the man checking in right next to me had the same credit card membership and was granted an upgrade so it seemed a little disingenuous. They 'compensated' us with a bottle of wine instead.

My review is based on comparisons to other hotels I've gone to within the same price point. Pros- location is amazing! Right on the water, which makes for great views... if you're on the ocean side, in the gym, or one of their restaurants. Beautiful views....truly. Cons- for the price point, I was pretty disappointed in everything outside of the location. Service- I noted two times before arrival (once upon booking, once upon online check-in) that we required a feather free room. At check-in at the front, I also reminded the hotel about it... and to my disappointment, we walked into a room with down pillows and down comforters! Grrrr. They did change it out, but still pretty frustrating. Gym and hot tub hours- both close quite early. 8pm for gym, 9pm for hot tub. I wasn't able to use either on the first day, so I walked around the hotel trying to get in some exercise. The next morning I woke up early to use the gym...wifi was down, so no TV to make the workout go faster! And the gym was hard to find (note: follow spa signs and you'll need to check-in at the spa). The Ritz and other Marriott as well as Intercontinental Hotels have 24/7 gyms, with their hot tubs and/or pools closing at 10pm. EV charging- the hotel has it, but for a fee. The Ritz and other Marriott hotels will charge for free as long as you're a hotel guest. Overall it was a pretty disappointing stay, and with price point, I'm not very happy.

From the valet contact when you first arrive the Monterey Plaza Hotel & Spa will exceed your expectations. The attentive friendly staff really helped us to enjoy this spectacular hotel. The Schooner restaurant was very accomodating for my severe food allergies. I am grateful for both well made food that tastes delicious and keeps me healthy. I travel often and this has become one of my top 10 hotels from around the world!

We had a reunion here and had a great time -- had private rooms for two different meals/meetings -- as well as many of the group stayed in the hotel. Convenient to the aquarium and other sights. My only minor gripe is that they only have one size of bed pillow for sleeping. I called front desk for smaller pillow but they don't offer any other sizes. Wish I'd brought my own pillow because I ended up with a sore neck...

We had an amazing stay at the Monterey Plaza Hotel. Perfect location in Cannery Row. We had a large group and several rooms. Clean hotel, nice lobby, lots of outside seating areas to enjoy the ocean. First night we ate at Schooners and Auerilio & his team took excellent care of our large party. We also walked to Monterey Bay Aquarium and dinner at the Sardine factory. Highly recommend the Monterey Plaza Hotel.

Excellent hotel with gorgeous ocean views surrounding the property. The two bed rooms are very spacious. A lot of seating area in the lobby to lounge in. Very close walking distance to a lot of shops and restaurants. Cannery row is within walking distance.

Amazing views from this hotel. It has everything you need for a stay cation. It has a Spa, restaurant, lounge to relax and listen to music. The coffee shop across the way is very good!!! Our room was nice with a partial ocean view. Our mattress was horrible this time. It was old and lumpy. Unfortunately our neighbors had 2 tipper dogs that barked at all hours. The hotel only accepts service dogs. These were NOT service dogs. Why do people lie? Unfortunately the hotel can't question it. What a shame. We usually love it here but this trip was disappointing.

We've stayed at this hotel for years and always return. I prefer it to the Intercontinental over there. Clean rooms, nice staff. Excellent views.

You know the hotel's gonna be good when a live jazz flutist is playing in the lobby bar at check-in. My family of four spent four nights in a two-queen room for a post-Christmas holiday. It was a stay to remember. This hotel is right on the water, but just outside of the crowds to make it feel like it's giving you the best of everything. Seals float by in the waters outside. Everything, including the aquarium, is a short walk away. Also don't forget the hotel has complimentary bikes, which you can use on the adjacent bike trails. This is one of the pricier hotels in Monterey, and the restaurants are nearly-obnoxiously expensive, but I think it brings the value throughout. The gym is pleasant. The hot tubs are nice. I was even wowed by the housekeeping. And it could've been the post-Christmas comedown, but I had some of the nicest sleeps of the year in their bed. The view is priceless. Jazz flutes forever.

The Monterey Plaza Hotel and Spa is our go-to hotel whenever we have our girl's trips in Monterey. Not inexpensive, but the rooms are very comfortable and the staff is always nice. It's conveniently located on Cannery Row. Valet parking is a bit steep at $40, but as street parking is hard to find it's just easier to go with the valet. Our only issue this time was that our two queen beds were really high for some reason. I mean, REALLY high. Climbing into bed was like climbing Mount Everest. And my friend who is not tall had to stand on a chair in order to climb into her bed. We've stayed here several times and we've never seen beds this high. Hopefully, these are just in a few rooms and not being rolled out into every room, or we may have to pack a portable ladder in our suitcase. Once we conquered the challenge of the beds, though, we found them to be quite comfortable. Hungry? The hotel has a few good restaurants (Schooners and Coastal Kitchen) plus a coffee place to refuel on your caffeine. I've never been to the spa but it's on my list. We love this hotel and will definitely be back. Although we'll call ahead to find out if we need to pack our ladders. Tip: Hotel pricing fluctuates quite a bit. Occasionally the hotel sends out emails with special deals on room rates, so hit their website and check out their offers online or sign up to get their offers emailed to you. If you're flexible on your dates you can usually find a good deal here.

My wife and I have been coming here for years now. The hotel itself is especially nice and an overall elevated experience. It starts when you pull in and they, ever so politely, take your luggage and stuff from your car then park your car. Then you walk into the lobby which has a sweeping view of the bay. A cute bar off to the opposite side from the checkin desk. You're checked in quickly, offered a glass of wine, and directed to your room. As you walk to your room the views and the hotel are all rather distracting, in a very good way. When you get to your room they bring your luggage right up and set it up for you in the room. Again super friendly and full of advice and answers to any questions you may have. The restaurant, Schooners, is very good with great outdoor seating with heaters for the chilly night air. The views from the restaurant are very nice. This hotel is walking distance from everything on canary row. The bay front location can't be beat. When we checked out there was a problem with the reservation. This was 100% an error on our part. But the manager, Hillary, was incredibly friendly, understanding, and helpful to resolve our error quickly and efficiently. I had to call her out for her help. It was greatly appreciated. I couldn't recommend this hotel more. Be aware, valet parking is ~$40 a day.

Upon arriving we were wonderfully greeted by every staff. Got upgraded to an end suite ocean view room. A little and slight inconvenience with the room, but Carson our hotel front desk representative was quick to handle the situation and all was good. The view is spectacular and it's walking distance to fisherman wharf. All and all a great place when in Monterey.

I think this place is a solid 4 stars. It's pricey, so I went in with high expectations and for the most part, I think they were met. My wife and I stayed a night here for our anniversary and thoroughly enjoyed the experience. The selling point is definitely the views; and wow are they amazing. The ocean couldn't be any closer; such an amazing thing to wake up to. Service is stellar. EVERYone is so polite, respectful, and friendly. My only complaint: the in-room tv/entertainment station is sorta buggy. I think I spent about an hour trying to get the HBO Max streaming channel working. To be fair though, I could have called for technical support, but I didn't necessarily want to do all that. It wasn't a large enough issue to go through all that. Pro tip: if you have a portable Roku or Amazon fire stick, just bring that. Room service is good too. It's incredibly fast and punctual (20-30 minutes for a custom order). I will say though, I'm not sure in-room dining exceeds the other options in the surrounding area. One major highlight was Tidal Coffee (by far my favorite coffee shop in the entire area). I counted walk: it was 85 steps from our room (wow!). Amazing. Alright, I'll bring this to close. In short, despite a few small speed bumps, I would definitely come back for a fun trip. I'm glad we came.

Great view, reasonably nice bathroom. A great place to listen and enjoy the ocean. Our room was dated. The fan didn't work, and the desk light didn't work. I don't know if the heater worked, as the window leaked air [ sea breeze was pleasant but chilling]. Our room was in the Southern building. But to get anywhere you have to go on the lower level to the front lobby and then go outside, even for simply the coffee shop-. Overall great location, lots of nice outdoor atmosphere. But a very average guest experience. Just another nice older resort

While this hotel is grandeur with great views, the valet is trash. I was only there for a night, valet had my car for 6-8 hours max. I drove 4 hours to get home only to find my medicine bag (with important medications) and my boyfriend's Jordans stolen from my car. With what they advertise, I would think that they would employ better people to care for their guests. I shouldn't have to worry about someone rummaging through my car while in their care.

I would just like to take the time to leave a nice review for everyone at Monterey Plaza. Thanks so much for my lovely stay here. I was able to enjoy the beautiful gym and all it had to offer and some days I was alone and got to enjoy the elliptical the weight equipment and my favorite the treadmill that I feel now that I can't live without. Complimentary water as well in the spa which I thought was so beautiful and nice and it was also infused waters. when I checked in, I got a beautiful room and a complimentary glass of wine. I also really like the restaurant here and really enjoyed the gin lychee martini it was to die for. Oh and the Baja bowl, you absolutely have to get that from the restaurant. Now, as far as the rooms, Wi-Fi, the television and all the other amenities in the room, it was absolutely spot on, and the bathrooms were absolutely clean and perfect, and filled with perfect towels. Plenty of good sundries were replenished and were good quality. The staff as well was exceptionally friendly, and made it a point to always say hi and remember the guests. That's what truly makes Monterey Plaza exceptional is making you feel like you're finally home after your long day of being out and about. I could never wait for my morning to begin my morning to close so I can hear the wildlife outside my bedroom and stay in my wonderful bed. The beds are so cozy. This will be just one of the many stops I hope to make to Monterey Plaza in my life.

I have always liked this hotel. Great location by Cannery Row. Pretty pricey but sometimes you can get discounts through booking at expedia (or not sure if it was because we booked an hour before reaching the hotel haha)

My husband and I took a weekend trip w/our toddler to Monterey, with the intention of visiting the aquarium. Based off of all the positive ratings, we decided to book one room with a 2 queen size bed for 1 night. For just for one night, it was a whoopin' $900! And that was just for the room itself---nothing fancy. It was your typical average hotel room, with windows. For $900, there are tons of things they could have put in the room to make it worth the cost. At least include a hot tub, living space, or kitchen, maybe even a washer/dryer! Shoot---give us the executive suite! Or at least provide free breakfast??? Or at least free coffee. I went downstairs to ask for coffee, and was told they'd charge me--- NO THANKS! We were also told we get a balcony, but didn't have one in the room. We did get the Harbor view, which was not even impressive. But don't get me wrong, we did enjoy our time. We however did not interact with guest services or the staff as much as we did with the valet staff. They were very friendly and accommodating. I still can't wrap my head around the fact that we actually paid $900 for an average room that you can get anywhere. Next time, I ll be staying at the intercontinental again. At least there, I ll be closer to all the shopping places, and the aquarium. Well, now I can say, I came, I saw, and I wasn't wowed by it! That's my two cents!

Heaven on earth! we stayed here for several days and lucked out to have the most beautiful weather ever. we had an ocean view, balcony, and the sound of the waves crashing at night was amazing. The staff was wonderful, and they came promptly every day to clean the room, and in the evening for turndown service. Love the location of the property and the history behind it. We walked everywhere!! This will be the only place I will want to stay when coming to Monterey. Just amazing!

The 2 star review reflects my opinion and experience here. I will say, this would be a good hotel for someone who has the money to waste, however; for me, I could not justify paying over $700 for one night here. For somewhere that charges so much for their rooms, they should really provide free breakfast. Please note there is no parking unless you want to pay for valet parking.

It's been a few years since we last stayed at the Monterey Plaza Hotel but we are pleased to say the hotel remains everything we have come to love about staying here. The staff is kind and helpful and maintenance, cleanliness and housekeeping is outstanding. Hotel amenities are world class while just "fitting in" to the local environment. We've had the pleasure of using the spa for massages and the jacuzzis. Okay, if relaxation is what you seek, you'd have a difficult time improving on what they offer! There are kind of two ways to go when staying at the hotel. First, is the obvious ocean side stay. We enjoyed being on the water but be prepared for ocean wave sounds and seals and sea lions being noisy early in the morning. Second, the land facing rooms near the trail where walkers, joggers and cyclists enjoy the coast trail. It's much quieter at night while being steps away from the water. Both are excellent but you'll need to decide what's best for you. There are less expensive places to stay but certainly a no better place to spend your time or money. Enjoy!

Ethan at the lobby lounge is amazing, thank you for your attentiveness, always checking to make sure we are taken care of. Keep up the great work, you're awesome! Thanks for helping us cecelebrate our anniversary! Jeannie and Steve

We had some bad news come up 48 hours prior to our visit and needed to cancel our reservation. It was prepaid and the hotel refused to work with us on even a partial refund or a reschedule for another visit. Shame.

First Time Here We stayed for a conference. The hotel was located in the perfect location. Rooms: nice and clean Staff: nice and attentive Lobby: perfect for working remote while being mesmerized by the ocean's waves Restaurant: Schooners restaurant is a must visit. Even if you aren't staying there you need to book it, bring your shades and a jacket and sit on the patio. The food was reasonably priced and everything was fresh. We really enjoyed our lunch date. Hotel, was amazing, valet and hotel staff were so helpful and had a great attitude. Tips: tip the housekeepers with a QR Code but bring Cash to tip Valet since they don't have a QR code for them.

Based on the number of times we've stayed at the Monterey Plaza, I'm surprised that I've never written a review. We just returned from four wonderful days there. Beginning with valet and bell service which is polite, friendly and efficient. Check-in is always well staffed and quick. We were offered water by a few different employees. I love, love, love this hotel. Just walking through the doors gives me a feeling a peace and calm. The lobby has a glorious old-world feel and has been carefully updated through the years. I love the quirky floor plan and the long hallway past the restaurants. The rooms are elegant and well appointed with the most comfortable beds we've ever had in a hotel. And the views... I don't want to leave. I can wholeheartedly recommend all of the restaurants. The food and service are exceptional.

Our first time there, everything from the valet parking , to checking in and the room service was amazing. The best was how nice and helpful everyone was . Can't wait to go back

For all of the years I've been going to Monterey for diving, the Monterey Bay Aquarium or just a weekend getaway, I never stayed at the Monterey Plaza Hotel. Don't ask me why, because I don't have a good answer. So many meals have been spent at my favorite Monterey restaurant, Schooners, so what's up with me staying everywhere else but here? Guess I'm not very bright because this place is AMAZING! I decided to stay here for my birthday and it was truly magical. I went to check-in and was told that they had upgraded me to the *drumroll please** Bay View Suite!!!! The Bay View Suite is one step down from the luxurious Presidential Suite and it is jaw-dropping. There are three entrances, two bars, two full bathrooms, two fireplaces, three balconies, stunning views of Monterey Bay, and so much more. I'm not sure what good fairy scattered pixie dust over my head, but what a way to start my birthday trip. The room is right outside of the spa and entrance to the hot tubs, too. The staff at the hotel was welcoming and so nice, all the way from the valets, to the bell staff, the front desk, security, and management. They made me feel like a princess for my special day. Of course, Schooners did not disappoint either. I ate late and outside, surrounded by warm heaters and the sound of waves lapping at the sand. The Cioppino is to die for! The sous chef is a master of making the most delicate and flavorful sauce I've ever tasted in this dish. Honestly, I could eat it morning, noon and night. The hotel is located close to everything so that nothing is more than a short walk away, whether you're looking to head to the old wharf, the Aquarium or just stroll down the running path that traverses the entire city. From my heart, please know how special this treat was for me. I'll never forget their kindness and look forward to coming back here again and again.

A nice and elegant hotel tucked in Monterey. The staff is very friendly and the rooms are spacious and comfortable. Room - We stayed in a partial ocean view room. Our room was 1006, a corner room that sees the sunrise. The king bed somehow seems larger than other king beds in other hotels we've stayed at. Not complaining :) and the pillows are down feather and generously stuffed. I found the bed to be very comfortable to watch tv on but turned out too be a bit too soft for sleep. This of course is personal preference. The bathroom was spacious. Nice large shower, a robe, big vanity, but no fan. The room has a fridge, but no microwave, and I believe I saw a coffee maker and electric kettle. The windows are single pane and open slightly for a nice breeze. Note - because it's a partial ocean view room and the windows are only single pane, the sound of the ocean is loud at night. While it's nice for me, I'm just sharing as a word of caution if you're a light sleeper. Customer Service - The hotel staff was friendly and always greeted us. We were offered wine on the house upon checking in and water bottles. When we picked up our car from the valet, they also offered us water bottles for the road. Parking - no self parking available, only valet and street parking. Street parking is paid from 8am - 8pm and valet runs you $35/night plus an additional tax. We were informed about the valet fee but not the additional tax. Room service - Meals are via the Schooners restaurant on site. Breakfast was delicious and delivered hot. It only took 20 minutes to get our food. Be aware of undisclosed charges though. There is a $5 delivery fee and $9 room tax that is not disclosed when you order. It would have been nice to know. Location - beautiful. There's shops, restaurants, an aquarium and kayaking activities all within walking distance. Word to the wise - Overall, this is a nice hotel for a romantic getaway or a special events. We however, would have appreciated if the staff would have been transparent about extra charges like delivery fees and additional taxes not disclosed prior to committing. This goes for the room service and the valet service I discussed earlier. The receptionist gave us an orientation of hours and services but not hidden or surprise fees. The TV in the room shows you your receipt, but the actual receipt ended up being more expensive when we checked out. For this reason, I am knocking one star off.

This is one of my favorite hotels in Monterey Bay! Our recent visit was at Christmas time so the hotel was all decked out with the tree and poinsettias and gingerbread houses! We really enjoyed our time here and loved dining in their seaside restaurant . We will definitely be back soon !

Very overpriced! I stayed for 1 night, and it was a gift. I had an "Inland View Room", so no views of the water; it overlooked the street, parking lot, and other buildings. The room itself was very clean, spacious, and very comfortable and nice. However, to have a view of the parking lot & street, and have a cost before tax and fees of $649, so the final cost was well over $700, I find exorbitant. I looked up the prices on the website, after the fact, to see if this was a fluke weekend, where prices were much higher. This was more of an average price for the Monterey Plaza Hotel interior view room. Inland view rooms ranged from $409 to $647 in July 2024. They ranged from $278 to $1339 in August 2024. Direct Ocean View Rooms were ranging from $619 to $1559 that I noted in July/Aug. 2024 per night. There is over a $1000 difference in price for the same room on different nights. $1000 per night for a room in itself is exorbitant, but to be the difference in price for various nights is outrageous. The rooms are very nice, but nothing that outstanding. They seemed very clean, which is appreciated. The front desk gave us a glass of red wine when we checked in, which is a very nice touch. However, I just stayed the week before in a luxury hotel with views of crashing waves from our balcony, just 20 minutes away, and we also received free happy hour nightly, free breakfasts daily, a free newspaper delivered daily, a bottle of champagne and a box of 4 Belgian chocolates, as well as freshly baked cookies in the lobby, fresh water with lemon in the lobby, all included in our stay for approx. $500/night at our other hotel. So, if the Monterey Plaza Hotel is going to charge this much, they need to seriously up their game. If you are staying here for a business trip, that you are not paying for, then this is a perfectly fine place to stay. If money is no option for you, this is likely in a very nice location to visit Cannery Row and Monterey Harbor. If you like to get value for your money, then I would investigate all of your options, as I feel this hotel is grossly overpriced. You will pay for valet parking, and we had to wait over a half hour for our car, when wanting to leave. We did dine at the restaurant on the patio, (I believe it is called Schooners), and it is a pretty view. I prefer to see waves over the still water in this part of town, but it is still nice. I had salmon, which was very tender, for $41. We also had an artichoke and crab spread of some sort over bread, which was also very tasty. They first sat us behind some heat lamps, with hardly any view. There were tables open by the edge, so we asked to be moved, which they first hesitated to do, but then allowed us to shift. That was a far superior experience to being stuffed behind metal lamps. I really have no real complaints about this hotel, and enjoyed my stay. If I had been the one paying for the room, however, I would never pay that amount for a room with no view; and I would hesitate greatly to pay if for the ocean view, as well. You can get much better views for lower prices. It is dependent upon what your priorities are.

Overall, we very much enjoyed our stay at the Monterey Plaza Hotel. We stayed for my birthday and received some complimentary wine. All staff were helpful and kind; and the interior hotel is beautifully designed. We got the partial ocean room and it was perfect for us. The sound of the waves lulled us to sleep and when we open the windows, we can smell the sea water. Sometimes, we can heard the birds calling at around 0500. The hotel provides binoculars to look at the sea otters swimming in the waters. Amenities provided by the hotel includes vanity kit (cotton balls, q-tips), shower cap and shampoo/body wash bottles in the shower. I believe toothbrush and toothpaste can be requested at the front desk but we had brought our own. My husband appreciated the strong water pressure of the showers. Valet is about 43 dollars (with in and out privileges) a night but we opted to leave our car in a nearby garage for about 20 a night. The hotel is on cannery row and is about 17 mins away by foot from Old Fisherman's Wharf. There is also a very neat (and very organized) thrift store nearby! We very much appreciate all the beautiful views and close proximity to the water. Would love to stay again someday!

The location can't be beat, the staff were extremely pleasant and helpful, the food was delicious!

Disappointing. 1 star service at 5 star prices. Way overpriced for what you get. At $1,000/night I expected at minimum some quality service. For $1,000 a night you will have a clean room and a view of the bay and that's where it ends. The service provided is, without exaggeration, what you would find at a 1-2 star motel. For example, on arrival (at the valet parking entrance) we had to get out of the car and find staff to valet the car. Other examples: hotel staff is near impossible to get ahold of. For two guests only 1 bathrobe is offered. Even in prime locations, a 5 star accommodation (San Francisco/Beverly Hills/South Lake Tahoe) will cost ~ $500-$700/night. That will get you a room with premium views and includes made to order breakfast, welcome drinks and service (as in there's staff around to assist/check in with you at minimum). I suggest shopping around before making a reservation here. There are several other hotels along Cannery Row with the same views of the bay, clean rooms at better prices (and likely better service).

I have to say, it's really disappointing to have to write a bad review on this place as I have stayed here many times, but customer service is important and I don't like condescending people and that's what I received in this case. So here it is. A mile stone anniversary is coming up so I book spa services at Vista Blue Spa located in the Monterey Plaza, because they are the best, and I also booked a one night stay that showed deposit required, there was another special for the same room that was cheaper if you paid the entire amount up front. I selected the room with a deposit just in case I needed to cancel. I then noticed they took out the entire amount, so I called and talked to an reservation agent and she told me that if you book only one night you are charged the entire amount, I told her that makes NO sense as it didn't state that on the special and if that was the case, I would have picked the same room at the cheaper price that actually showed you had to pay the entire amount! I expressed my disappointment and told her I wanted to cancel my reservation, as I rather pay a higher rate and stay at a nice place that actually has integrity and tells the truth up front. I also asked to talked to a supervisor to share my experience, and that is when I talked with Michelle. I was explaining my situation when she nicely cut me off and told me in small print as you check out you can see that the first night is the deposit, so that's why they charged me the entire amount, and instead of offering me the cheaper rate their website showed for the exact same room, she expressed she was happy to cancel my reservation if I wasn't happy. I was happy to oblige! I told her I am keeping my spa reservation, but she can go a head and cancel the room. Tickle Pink Inn, after a great spa service here we come!!! Too bad Monterey Plaza, your loss!

Hubby made reservations back in June for our wedding anniversary; however, due to his health problems, we had to postpone our trip until the end of August. So this place is spacious, clean, service is friendly and the views are gorgeous. There is even binoculars for you to look out the windows! Since we postponed our trip until August, we will able to get a bay view and it's so beautiful! We checked in online and went to the front desk to get our keys. Catalina gave us a bottle of complimentary wine for our anniversary which was special! Of course, I had to check out the fitness center on the 5th floor in the Spa! As you enter, there is a table with fruit infused iced water, iced towels and regular towels. Wet sanitized wipes are available to clean the equipment before and after use. All my favorite props are there including free weights, bosu ball and stability ball so I made good use of them on both days that we stayed here. And the locker rooms are spacious, with toiletries available for your use! We also had breakfast at the Schooner Restaurant located at the lower level and service and food were good. We ordered the egg sandwich, two eggs with sausage, potatoes and wheat toast, coffee and orange juice! The hotel has valet service and that really helps and saves time and energy. Rooms are equipped with refrigerator, safe, complimentary bottled water, expresso k-cup like machine, plush slippers and robes! Wonderful place to just relax and only 5-10 walk to Monterey Bay Aquarium!

Almost five stars for the morning power washers and some generator that made our Ocean view a disappointment. The room was clean. I do appreciate they keep the outdoor clean as well, but at 600+ a night, I didn't want to hear noise at 8-9 am. Minor thing, the bath tub drain was full, it needed to be snaked. So taking a shower wasn't great. I've been here before, I come back again, because I like staying at the end of the Cannery. I'm just going to be clear, I don't want to listen to that noise again.

Upon arrival Anthony, valet parker was awesome! Professional, polite, engaging. Thank you Anthony! Check in was fast, efficient, didn't notice name badge, but very polite. Reserved two adjoining rooms-1120 & 1121, didn't particularly like the layout but nice rooms. Bathroom toilet has not been cleaned very well, hair on toilet, and adjoining room threshold was missing and dirty. Other than that room was nice. Made reservations at Schooner's and had "requested" a window table which I know is a challenge. We not only not able to get a window seat, we were put in a side room across from Schooner's check in - not a very nice area. Small, cramped, only part of the hotel that still has Christmas decorations. The hostess was fantastic. Our server Rebekah was the best. Rib eye steak wasn't a great cut, lobster was about the size of two shrimp - pricey for such a small portion. Was supposed to come with garlic mashed potatoes and yet there were no potatoes. Hanger steak was good. Spare rib bolognese was delish.

Amazing location, views and service. Our fav family spot - we come back regularly. Thank you!

Beautiful hotel, beautiful service! Only wish we could have stayed longer and enjoyed the actual hotel; we were more busy with our two kiddos. We had no issues with the noises coming from the sea lions at night; my daughter enjoyed waking up first thing in the morning and looking for otters. Tidal wave coffee was also downstairs, convenient and delicious! Hope to be back in the future with my husband for our anniversary.

Enjoyed staying here next to the row but was a pain since had to get valet and we kept needing stuff from our car since we have kids. $39/night Nice part is that there's a waterfront /beach nearby walking distance so we went there twice not too terrible crowded