Eileen K.
Yelp
PLEASE PLEASE read the bad reviews before spending money here. My husband tried to surprise me for my birthday with a full package spa day. First off, the salt bath is just a bathtub with some salt you just throw in yourself. TRULY just a bathtub, absolutely nothing special. No jets, no room to lay out, no oils, just a bathtub with Epson salt. Do not spend an insane amount of money for this unless you don't care. Then, the "mud bath" is to go outside and lay in Walmart patio furniture in 60 degree cold weather, in my wet swimsuit, rub a little bowl of cold mud on myself and freeze for 30 min. While "relaxing" in the cold and wet I hear car alarms, people chatting, someone taking out the trash, bugs landing on me, and the smell of cigarette smoke from somewhere. (I recorded the whole experience for proof). Then the showers outside didn't work because, "Oh, when we drew your bath and that used up all the hot water." So glad I was the only one there because one bathtub used up all the facilities hot water. I ran back to the women's locker room to shower there. I started feeling sick, so I used the ladies, and front desk attendant walked in on me (my bad, I thought it was locked) but she didn't knock at all. Then my massage was mediocre at best. It could have been that I was sobbing uncontrollably at this point because this was supposed to be a relaxing getaway for my birthday, instead I was embarrassed, stressed out of my mind, and disappointed with the experience overall. My husband paid $488 and $100 was forced gratuity they threw on and didn't tell my husband. This was also AFTER 25% discount because they could tell I was upset. You can get a million times better experience for substantially less in the comfort of your own home with some bath salts and a good mud mask bought online. Then just go to your local massage therapist. I thought maybe my expectations were too high. However, I was told by some locals that this was absolutely not the true Calistoga experience and to leave a review and call management. We were ripped off by a shady company who hired a good web page designer. Do not spend a dime here.