Moonlight Hotel Hue

I stayed for 2 nights at Moonlight Hotel Hue and had a very pleasant experience. The hotel is located in the heart of the city, which makes it easy to explore Hue and visit many nearby restaurants and cafés. The room was clean, spacious, and comfortable, providing everything I needed for a good rest after a day of sightseeing. The staff were friendly and attentive, always ready to assist with any request. The hotel also offers good facilities, making the stay even more enjoyable. Overall, it was a convenient and comfortable choice for my trip to Hue, and I would be happy to stay here again in the future.

I've picked this hotel before and had a good stay here. I originally booked the Signature Suite only because the Deluxe King River view was fully booked on several hotel booking platforms and i really wanted to stay here again. But found it too big (you can hold a big meeting in there) and too posh for just one person and would have been a complete waste of space on just one person alone. |So I asked the reception Ms. Thao and Ms. Ly if there had any deluxe king river view room. And the 2 ladies were very accommodating to my requests... at the time I sure they were quite puzzled but were very pleasant and gracious nonetheless. And just nice too, because I learned that the very next day the larger room I had booked was home to a bigger group of guests... it was the right choice made to ask for a smaller room for myself.||The location is excellent. Bed and pillows just the way I like it. Shower water pressure was strong. Good breakfast selection, great views, super clean and bright. Which is why i chose to stay in the Moonlight as my 2019 stay was simply amazing. Book early if you want rooms because the rooms with the river view do sell out fast though. Just right for all sorts of travellers who was a good stay in Hué.

The hotel has a great location right on the walking street, close to restaurants, cafes, bars, and pubs. The room is spacious and clean, with an excellent bathroom. The staff are friendly and hospitable. I will definitely come back.

I have to give this place 5 stars for how affordable it is for what you get. Staff were very professional and helpful. Great location in the centre of Hue (we didn't find it noisy but just in case they do provide earplugs) Clean room with an awesome view of the city. Very good breakfast. Nice, clean looking pool although we didn't use it. I don't think we could have asked for much more if it was double the price tbh

Had a really good stay here. Good location on the main street with lots of places, food, massage, shops, pharmacy, bar etc. We also enjoyed the pool, breakfast and rooftop views

Had a great stay here - the breakfast is excellent- the pool is a little small so you need to go early morning or late to be able to use it. Also it’s a loud street - so if you need quiet ask for a room on the opposite side of the building.

Lots of things in room need fixing and repair. Sliding doors to bathroom do not slide. The are broken. Bedside lamp is stained and fixture at wall is broken. Overhead reading lamp is broken. TV is broken. Refrigerator doors are obstructed by magnets of outer cabinet doors. Bathroom outer window opens onto a scooter parking bay with morning and night motor noises and voice chatter. While pool is 3 metres from ground floor terrace deck there is no access to the pool. To get to the pool you have to exit your room and walk 200+ metres through corridors to reach the pool. Then when exiting the pool walking wet and leaving damp spots all the way back to your room. Trying to towell yourself dry does not work that well.

We stayed two nights at the Moonlight Hotel in Hue. The hotel is fine. The mattresses are a bit hard. The pool is small. Upon check-in, I had the unpleasant surprise of being shown a photo of a makeup-stained hand towel. They told me they had to charge me a fee. One receptionist said 30k dong, and the other said 50k (€2.70). We told them that doesn't happen anywhere, and they told us they couldn't use that towel for another hotel. We asked if they didn't wash towels between guests. They insisted on charging that price, and when I commented that it was more than the towel costs, they replied that I could take it if I wanted. At this point, I got extremely angry. I could take the dirty towel if I wanted! I asked to speak to a manager, and they showed me a guy standing next to me. He told me it was hotel policy. I told them I'd give them a negative review, and then they started talking about refunding my money. The problem wasn't the money. It was the poor treatment and the senseless way they charge you for a dirty towel and then offer to take it away for you. It's outrageous, we won't be returning. |Advice for guests : get clean, showered, and makeup-free to this hotel Otherwise, you'll face a penalty and the scolding attitude of the front desk staff.