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Google
I feel compelled to share my experience at Moresby Hall, especially as I was influenced by the many glowing reviews before booking. While the property has undeniable charm and potential, my stay was not as seamless as I’d hoped.
Firstly, the booking process could benefit from improvement. The hotel’s own website offered limited room descriptions and no clear photos of all the rooms, which made selecting the right room a challenge. I had to rely on third-party sites to get a better sense of what to expect, particularly as I was keen to avoid rooms on the top floor.
Upon arrival, we found the signage unclear. The small entrance at the front and the lack of guidance around the rear of the building made parking and access a little confusing. That said, the presence of three EV charging points (including a Tesla charger) was appreciated, albeit at a somewhat steep £20 overnight fee.
Check-in was warm and professional, which I really appreciated during what was a difficult personal time visiting a family member in hospital. We were kindly asked if we’d like to dine in the restaurant, though with last orders at 8pm, we decided against it.
The building itself is full of character and history, which is a major plus, but the interior design felt inconsistent. While the restaurant and bar areas were tasteful and welcoming, the main reception and corridors seemed dated—possibly a result of mismatched furnishings and muted colour schemes. My room echoed this contrast. While I was told it had been recently refurbished, and the soft furnishings (curtains, throw, cushions) did feel of good quality, the carpet design gave an impression of being worn or unclean, and the overall decor lacked cohesion.
The mattress, unfortunately, was in poor condition and sorely in need of replacement. I understand from staff that this was already on the list to be addressed, but it significantly affected my night’s rest. Heating was provided via a portable unit due to the building’s Grade I listing, which may prove insufficient during colder months—even in April, the room felt chilly.
The bathroom featured a complex multi-jet shower system, which, while initially impressive, felt somewhat excessive and dated. A simpler and more modern alternative would likely serve better.
Breakfast was mixed. The sausage and toast were excellent, but other elements were fairly average, and the bacon was unfortunately overcooked. However, the service throughout breakfast was polite and attentive.
One surprising omission was the lack of complimentary bottled water in the room. Even a large reusable bottle of filtered tap water would be a thoughtful and inexpensive touch.
In summary, Moresby Hall has enormous potential. It’s a unique and historically significant property with several strong points—friendly staff, beautiful grounds, and characterful spaces. However, attention to detail in decor, furniture, comfort (especially mattresses), and guest amenities would elevate the experience considerably. With a bit of investment and refinement, this could be a truly exceptional destination.