Carmen O.
Yelp
I used Morgan shipping last month to ship my personal items from my second apartment in Oxford, UK to my New York apartment. I called for an estimate and spoke with Jerry who was very helpful in explaining to me all the different options available and pricing for each of them. The price was reasonable, and this was a company paid move, so I opted to go with the full service package, which includes the packing, loading, shipping door-to-door, paperwork at customs, and delivery to my apartment in the city.
I have to say that this was all relatively new to me, but it worked really well. MORGAN SHIPPING did a good job, and I am grateful. They gave me a lot of helpful information on how to pack some of my personal items and the crew arrived early and started packing my TV and big items. Then the big truck with the container arrived on my street in Oxford. We had to block the street to be able to get it as close as we did, so we left one guy to watch the traffic. The landlord was not happy with the big truck blocking the street, but these guys were mindful of not scuffing the walls while moving the big stuff, so he was happy with that.
Mike, the head crew was the best. He was very patient with me and very efficient with the guys. They worked the entire time without taking a break. My friend was there to help. She enjoyed watching these guys packing so organized. Jerry from the office was checking to make sure everything was fine and that I was up-to-date with the required documentation for exports, etc. After they left, Jerry sent me an email with the arrival of approximately 30 days.
When the container arrived in the US, Surina from the customs office was very nice and helpful in explaining the taxes and everything. She got the container delivered the following day with no problems. I have so much stuff that it did not fit into my small New York apartment so I asked them to store a few items for me. In the end, the overall shipping processes door-to-door was about 27 days.
I was a little nervous with the process and the move. Moving companies do not carry a good reputation in general and there seems to always be negative experiences no matter whom you speak with. This, I can honestly say, is not one of those instances. I go back and forth between Oxford and New York work constantly for work, and I'll continue to use Morgan Shipping when I need to move my belongings.